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Calin
tagDiv Staff

Hi,
Yes, the mobile theme plugin is still the faster version for mobile version. The mobile page is no faster as mobile theme plugin, but you can create a different content or template for mobile version and it is a little faster then responsive version. Also this new option is still in progress there are many elements that need to be optimize.
For the moment the faster mobile version with our theme can be achieve with mobile theme plugin, but in feature we hope that the mobile page bill be better.
Thank you for your understanding!

Calin
tagDiv Staff

Hi,
Unfortunately there is no option for this, but there are some topics when I provided some custom css, maybe it will help you -> https://forum.tagdiv.com/topic/page-break-button/
Thank you!

Calin
tagDiv Staff

Hi sandeepmallya, sorry for the long time, for the moment we do not work in weekend , therefore if you get an reply via email Friday is possible that today or at least tomorrow to get the new results via email.
Please continue with this thread on email.
Thank you for your understanding!

Calin
tagDiv Staff

Hi,
Please provide me a link where I can inspect this situation.
Thank you!

Calin
tagDiv Staff

Hi,
Unfortunately for flex elements the excerpt option was no longer set in theme panel, sorry! This option can be get only manually for each flex element in part.
If you want to change the excerpt for all flex blocks, you can do it only from theme files wp-content/plugins/td-composer/legacy/Newspaper/includes/td_config.php -> https://i.imgur.com/Bi5TKc1.png unfortunately those changes will be lost when you’ll update the theme.
Thank you for your understanding!

Calin
tagDiv Staff

Hi,
I see this -> https://i.imgur.com/VGWc8xO.png but I can not see what about it is. can you provide some more details and screenshots about them.
Thank you!

Calin
tagDiv Staff

Hi,
I just test this on my install -> https://i.imgur.com/qBebnOq.png -> https://i.imgur.com/e7IxXod.jpg and for me is working -> https://i.imgur.com/Ahs0pyz.png
Please let me know how did you try. Also make sure that you do not have not plugins that can interfere with the theme and yeast plugin.
Thank you!

Calin
tagDiv Staff

Hi,
TagDiv Cloud library is a custom post type and the cloud templates made with tagDiv Composer are saved in database. Now normal you should be able to check if is a specific template. For example the files for cloud header are on this path -> wp-content/plugins/td-cloud-library/shortcodes/header and the header.php file is wp-content/plugins/td-composer/legacy/Newspaper/header.php (if you are not using the tagDiv Standard Pack).
Hope this will help you!
Thank you!

Calin
tagDiv Staff

Hi, for the moment our theme do not have this option for WEBP format, but I’ve seen some users that use some plugin to convert all images in WEBP format and it was working with our theme. Now because we do not tested any of theme, I can not recommend one, also I do not know how it will work with our theme, sorry!
Thank you for your understanding!

Calin
tagDiv Staff

Hi ludyma,
This new: Create mobile header/footer templates from desktop versions; related to the mobile page added in Newspaper v103.7 -> https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/ where you had the ability to make a new mobile page using tagDiv Composer, now in v10.3.8 you can do the same for mobile header and footer -> https://i.imgur.com/pLITJEA.jpg -> https://i.imgur.com/zMC3fH6.png -> https://i.imgur.com/ca9CZIy.png
new: Sticky row option in tagDiv Composer; is referring to this option -> https://i.imgur.com/4SnkM5O.jpg this option will make a row to be sticky in top or bottom of page.
new: Video pop-up for Single Image and Inline Single Image shortcode; is referring to this option -> https://i.imgur.com/il76jnw.jpg for set a popup video and ads for Single Image and Inline Single Image.
Hope this will help you!

Calin
tagDiv Staff

Hi jojo99, I do not quite understand, the theme plugins were disable? and after you enable theme, the theme settings are rested?
Is possible that this situation to be after a theme update?
In most cases when this problem appear is when the host is set to auto update the theme and and the theme plugins remains un updated, but after the theme plugins are updated there should no longer be problems and the theme settings should still the same. When the theme settings are not the same in most cases is a plugin can create this problem during the theme update.
If is possible, please provide some more details about how this happens!
Thank you!

Calin
tagDiv Staff

Hi,
If you follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also you can check this similar topic for more solutions: -> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/ -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
https://tagdiv.com/how-to-increase-page-loading-speed/
Hope this will help you!
Let me know the results!

Calin
tagDiv Staff

Hi,
You can add the big grid full using tagDiv Composer -> https://i.imgur.com/xS3s4MD.jpg just make sure that you do not have set an background image or color because then the layout will be boxed.
For removing the zoom effect you need to use a custom css like this one:.td-big-grid-post:hover .td-module-thumb .entry-thumb {
transform: none!important;
}

This css code need to be set in theme panel> custom code> custom css. Hope it will help you!
Let me know the results!

Calin
tagDiv Staff

Hi kibiribi, you need to set the same ad box on mobile sticky menu too, now you have it set only on normal menu (there are two menus on mobile), in this video you’ll see how to enable the sticky menu and how to change the logo, after you enable it add the ad box.
Thank you!

Calin
tagDiv Staff

Hi denya,
On each theme update we set in our page from theme forest in changelog the fix that we made -> https://themeforest.net/item/newspaper/5489609 most probably in the coming update this problem must be fixed.
Thank you!

Calin
tagDiv Staff

Hi pavel_t,
I added your suggestions on our list and hope our developers will add those options in our theme.
Thank you for your understanding!

Calin
tagDiv Staff

Hi SVPrasad, unfortunately in this theme update was added only those fix -> https://i.imgur.com/jzar0Ys.png -> https://themeforest.net/item/newspaper/5489609 I asked a developer if he can not take a look to this problem and provide a fix, now I’m waiting to get an reply from him.
Thank you for your understanding!

Calin
tagDiv Staff

I hope this too, thank you!

Calin
tagDiv Staff

Hi, unfortunately I’m not a developer to be able to provide a solution and say that my solution is the right one (also this is more an custom request), but I can provide an workaround, on this file path wp-content/plugins/td-composer/legacy/common/wp_booster/wp-admin/content-metaboxes/td_templates_settings.php we have this condition that it will apply per user capabilities -> https://i.imgur.com/uALYWCa.pngwhat you can do is to remove the “current_user_can” parameter from if then the post settings section will be display for all type of users -> https://i.imgur.com/nGK33ve.png
Hope this will help you!

Calin
tagDiv Staff

Hi siva, I see that you have an error in console -> https://i.imgur.com/DF3dxsB.png Also I think that you have set the ads using tagDiv Composer in ad box from pages and cloud templates (because you are using cloud templates the ads set in theme panel will not be display if are now set in ad box element) -> https://i.imgur.com/VJESMRU.png -> https://i.imgur.com/akMRjTD.jpg -> https://i.imgur.com/aR0a94T.jpg

Calin
tagDiv Staff

Hi, unfortunately the theme update that was in 11.19 -> https://i.imgur.com/9mElGhW.png do not included this bug, sorry!
Unfortunately I an not provide a date when this bug will be solved, usually the answer that we get from our developers is that the bug will be fix for the coming updates.
Thank you for your understanding and sorry for the inconvenience!

Calin
tagDiv Staff

Hi ghoangit, that interface is made using some plugins. Now I do not know exactly the plugin that is use there, but we recommend to use with our theme the woocommerce plugin, but please do not use the woocommerce v4.7.0 this is the newest version and was not yet tested with our theme, therefore it can create some errors (https://wordpress.org/plugins/woocommerce/advanced/ download the version 4.6.2. from the dropdown menu – https://i.imgur.com/PVrn6RZ.png).
Thank you!

Calin
tagDiv Staff

Hi,
Now the mega menu is displaying only once ->https://i.imgur.com/Z7i6sUo.png
If there is still a problem, let us know!
Thanks.

Calin
tagDiv Staff

Hi mikhaelpro, I’m glad that the problem was solved, is possible that during the download to mess some files, I will set a note to our developers to check the theme from themeforest and if there are some problems will be solved!
If you have some questions, let me know!
Thank you for your understanding and sorry for the inconvenience!

Calin
tagDiv Staff

Hi peterll, indeed for Newspaper was a theme update that fixed this problem. Now our developers are working to make a theme update for Newsmag too, unfortunately I can not say an estimate date, sorry!
Unfortunately for the moment you’ll still need to use the previous version of woocommerce with Newsmag theme.
Thank you for your understanding!

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