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Calin
tagDiv Staff

Hi,
Just make sure that all theme plugins are enable -> https://i.imgur.com/JunBdpU.png
If there is still a problem, let us know!
Thanks!

Calin
tagDiv Staff

Hi,
if this option https://i.imgur.com/PZdjDKs.png is disable then the theme stop canting the views and the same is with this option -> https://i.imgur.com/8CM9FVI.png if you are using cache plugin.
The nice thing is that you can when you want to adjust the numbers of views per posts.
Thank you!

Calin
tagDiv Staff

Hi,
Unfortunately I can not reach to your website -> https://i.imgur.com/CUYfSx7.png
If you are not using the mobile theme plugin, then you can use our guide from here -> https://www.youtube.com/watch?v=HXQQygkCCJo also make sure that you display the image or text -> https://i.imgur.com/Zs5shNm.png -> https://i.imgur.com/v3sEEu9.png -> https://i.imgur.com/XdXqH4B.png -> https://i.imgur.com/XdXqH4B.png on mobile -> https://i.imgur.com/wqNV6vE.png
Also you can use drag and drop to set the logo where you want, just make sure that the logo element and the navigation bar has the option inline enabled -> https://i.imgur.com/8YJeJc5.jpg
Thank you!

Calin
tagDiv Staff

Hi seanodavids,
According to our guide from here https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/ now you can create mobile pages and mobile templates using tagDiv Composer. To assign that page for mobile you need to select it from the mobile list -> https://i.imgur.com/7ZvoGr6.png when this is selected will look like this (in list will be with green)-> https://i.imgur.com/eJtnJEo.png for cloud templates you need to do the same steps, but the assignations is just a little different -> https://i.imgur.com/HKKg73y.png
If there is no template assigned then it will be use the responsive version of the cloud template that is use on desktop.
Hope this will help you!

Calin
tagDiv Staff

Hi,
I just made a quicks test and for me is working normal, please make the settings like me -> https://i.imgur.com/OyNMfZJ.png (you can set only amp if you want) then make sure that you are using this option in amp -> https://i.imgur.com/GKl3xqn.png and everything should work just fine. Just make sure that you set the menu here -> https://i.imgur.com/svqFmhe.png
Also these are the plugin s that I have enable -> https://i.imgur.com/nuHXoCa.png
Let me know the results!

Calin
tagDiv Staff

Hi,

Yes, if you are using a standard demo, you can use the options from theme panel, but if you are using a pro demo, then you are using a cloud header that need to be edited using tagDiv Composer.
You can edit the logo, using use our guide from here -> https://www.youtube.com/watch?v=HXQQygkCCJo also make sure that you display the image or text -> https://i.imgur.com/Zs5shNm.png -> https://i.imgur.com/v3sEEu9.png -> https://i.imgur.com/XdXqH4B.png -> https://i.imgur.com/XdXqH4B.png on mobile -> https://i.imgur.com/wqNV6vE.png
Also you can use drag and drop to set the logo where you want, just make sure that the logo element and the navigation bar has the option inline enabled -> https://i.imgur.com/8YJeJc5.jpg

Thank you!

Calin
tagDiv Staff

Hi adeel_s, all blocks, flex blocks, and greed are displaying only posts, pages or custom post types.
If you want to display images, then you need to use an element for images, you can try these elements from tagDiv Composer -> https://i.imgur.com/GIxjgJn.png
Hope this will help you!
Thank you!

Calin
tagDiv Staff

I’m glad that you manage the situation!
If you have other questions, let us know!
Have a nice week!

Calin
tagDiv Staff

Hi,

There is another way, but this require some extra css, to set a specific color for each category, if is so, then you can use a custom css like this one -> https://i.imgur.com/MaKeGZg.jpg
.td-module-image a[href$="/music/"], .td-meta-info-container a[href$="/music/"], .td-module-container a[href$="/music/"], .single .td-category a[href$="/music/"], .tdb_single_categories a[href$="/music/"] {
background-color: green;
}
.td-module-image a[href$="/architecture/"], .td-meta-info-container a[href$="/architecture/"], .td-module-container a[href$="/architecture/"], .single .td-category a[href$="/architecture/"], .tdb_single_categories a[href$="/architecture/"] {
background-color: red;
}

All you need to do is to change the category in code and the background color will apply on that category.
Set the custom css in Newspaper>Theme panel>Custom code>Custom css

Thank you!

Calin
tagDiv Staff

Hi!
I’m sorry that you are facing issues using Newspaper Theme. The page loading speed for both mobile and desktop depends on many factors and you can’t compare an empty theme like Twenty Twenty with a fully functional, features loaded theme like Newspaper that helps you create a website in a few hours.
We know that you requested us to optimize the page loading speed and our development team refused your invitation as your website is slowed down by the ads loading on your website. I’m sorry, we really wanted to help you, but we can’t optimize the ads as on each page load, the speed tests are waiting for the ads to get fully loaded. So, if in a specific moment, the ads server takes 10 sec to deliver the ads, your page results will display 10 sec delay added to the rest loading time.
The other recommendation was to use the Mobile theme, and now (after the last update) optimize the pages for mobile. You can find more about the new optimization for mobile in this article – https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/ .
We are not deceiving customers. We are building a long term collaboration with our customers. You can see on our demos what page loading speed score can a website loaded with content can have. ca However, page loading speed can depend on many factors, and each website is unique from this point of view.
Let me explain some of these factors and maybe they give you some starting points for optimizing your website.
External factors: server speed, if you are using CDN or not, the external resources loaded by your website like ads, fonts, tracking scripts like Facebook Pixel, Google Analytics, Twitter analytics, Hotjar and so on.
Internal factors: the number of elements on the page, image size, image formats, if you are using mobile optimized layouts, console errors, if you are using the Standard Pack plugin on not, if you are using PRO demo or a standard one.
We can’t not provide a solution for you here, right now as we do not know what are the conditions on your website. You can make the following tests:
1. Activate tagdiv Composer and Standard Pack, install a standard demo and check the page loading speed, then disable the Standard Pack and activate the cloud template and install a pro demo. You’ll see that the speed will improve significantly. Also, you should consider creating the mobile optimized pages for each of your pages to improve the speed on the small screen devices.
2. Test your website in a page speed test la GTMetrix or Google Pagespeed Insights and check the loading time on the ads, fonts and tracking scripts – if there is something there that slows your website down, take action.
Our developers are constantly working on improving Newspaper Theme performance. If you need our help, please send us an email at bogdan@tagdiv.com, we’ll evaluate your client’s website and see if there is something we can do to assist you.
Thank you for your understanding!

Calin
tagDiv Staff

Hi mayaguez,
For this you need to click on “Edit with TD Composer” like this https://i.imgur.com/B0EkPLf.png -> https://i.imgur.com/yh0Be9o.jpg then click on any element then click in sidebar on mobile icon -> https://i.imgur.com/nSKoQT1.jpg the results will be -> https://i.imgur.com/QG28T9n.png
Hope this will help you!
Thank you!

Calin
tagDiv Staff

Hi,
I see that now you are using Newspaper v10.3.6.1 and this is working normal on my mobile, also the desktop version is look and act normal.
If the problem is still there and I miss it, please let me know and provide some more details, also some screenshots will help a lot.
Thank you!

Calin
tagDiv Staff

Hi adeel_s,
You are using a cloud header -> https://i.imgur.com/PYUsb1u.png from tagDiv Cloud Library, this can be edited and adjust using tagDiv Composer -> https://i.imgur.com/ZAubxMh.png or https://i.imgur.com/NSmyoqC.png -> https://i.imgur.com/bRldJAj.png
Just select the element you want to edit and check the options from tagDiv Composer sidebar.
If you need help with something, just let me know!
Thank you!

Calin
tagDiv Staff

Hi NBlack, if I understand correctly the problem is with Instagram social counter, for Instagram you need to set an api key -> https://forum.tagdiv.com/instagram-widget/ in this way you’ll be able to display the feeds. Unfortunately for the moment the number of follower that need to be display in social counter, in 90% are blocked by Instagram api, our developers need to find another way to provide this data or maybe will implement a new api only for this, but this will be available only in the coming updates.
Thank you for your understanding!

Calin
tagDiv Staff

Hi,
Unfortunately for the moment there are no options to filter the live search results, sorry! Is possible that in the coming updates to be add an option for this, but I can not be sure 100%.
Thank you for your understanding!

Calin
tagDiv Staff

Hi admin_news, if you are using the Header Template 62 – Gadgets PRO” and the responsive version, you can set the logo using tagDiv Composer on viewport -> https://i.imgur.com/a5y0nUQ.png
If there is still a problem, please provide me a link where I can make some investigations.
Thank you!

Calin
tagDiv Staff

Hi,

1. Yes, this can be done as in this image -> https://prnt.sc/v5ethg then all the posts that does not has set an individual template will have the one that is set global, also this one https://i.imgur.com/3wo1GFS.png is the same with this one -> https://i.imgur.com/HDmyRxo.png

2. Usually this problem appear https://prnt.sc/v5eurl when you are using a cloud template and Wp Bakery plugin, if you have this plugin enable, please disable it and the layout will be display normal.

If the problem still persists, please provide me a link where I can inspect it.
Thank you!

Calin
tagDiv Staff

Hi kibiribi, if you want to display only one article make sure that you do nots set the “,” after id -> https://i.imgur.com/MCsXylj.png and set the category filter on all categories, just set it like this -> https://i.imgur.com/HUSgjor.png
If the error still persists, please set a new flex bloc from composer and see if in this the filter is apply or not.
Let me know the results!
Thank you!

Calin
tagDiv Staff

Hi exitmotion, is look that you can try any article om Facebook, but it will be share only a single article, the same article or all posts.
Normal if the share is set as in our guide from here -> https://forum.tagdiv.com/facebook-share/ it should work correctly, but as in your case there is a cache problem or extra plugin, please deactivate ALL plugins except tagDiv plugins and Yoast SEO plugin, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let us know the results!

Calin
tagDiv Staff

Hi,
I just get a footer from cloud and for me is look normal -> https://i.imgur.com/8GwmCAR.png just make sure that you do not have some plugin that can interfere with the footer template.
Let us know the results!
Thank you!

Calin
tagDiv Staff

Hi,
I just checked your website and is look that you manage to set more elements in more menu item -> https://i.imgur.com/Kgm1HsT.png
If there is still something that is not working, please let us know!
Thank you!

Calin
tagDiv Staff

Hi,
Please provide me a link where I can check this, is possible to be some elements that can be edited using tagDiv Composer https://i.imgur.com/dd2dOzc.png -> https://i.imgur.com/Ht8j0Yf.jpg
Thank you!

Calin
tagDiv Staff

Hi,
If that code need to be set in the theme, I do not know if it will work using a plugin, what you can do is to set the code in head section here -> https://i.imgur.com/gAW21JL.png
if this is not working, then you need to set it manually in theme files, if you are using cloud template, the file where you need to set the code in this one wp-content/plugins/td-composer/legacy/Newspaper/header.php

Bothe plugins (tagDiv Composer and tagDiv Cloud Library) has this “format” to can be use in child theme, in this way the elements under/legacy/Newspaper/ can be edited in a child theme, this method was adopted for users like you how use cloud templates and standard pack is disabled, in this way they can use the file from composer in child.
Hope this will help!
Thank you!

Calin
tagDiv Staff

Hi,
You can try this custom css -> https://i.imgur.com/J9bdokq.jpg
.menu-item-1269 > .sub-menu{
-moz-column-count: 5;
-webkit-column-count: 5;
column-count: 5;
}

This code will apply only on that menu item and it need to be set in theme panel> custom code> custom css -> https://i.imgur.com/3EGPWHH.png -> https://i.imgur.com/6lrSvTH.jpg
Also please do not share your privet credentials on forum.
Thank you!

Calin
tagDiv Staff

Hi,
Unfortunately for the moment our theme has only these options for page template -> https://forum.tagdiv.com/page-templates-2/
But you can use the default template and use tagDiv Composer to make the page layout how you’ll like -> https://i.imgur.com/krdZahx.jpg -> https://i.imgur.com/HqzSX0p.jpg
Hope this will help you!
Thank you!

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