Hello,

Sorry but our themes are not compatible with the RTL direction. If you need a RTL theme, you will have to choose a different theme that can provide this functionality. There are elements that can be fixed, but there are still other elements that will not work properly.
We will be able to provide a refund if you make a request here:https://themeforest.net/refund_requests/new

Thank you!

Hi,

You have a well done guide for newspaper optimize, congratulations!
I just sent this suggestion to our developers, they will know what to do next.

Thank you for your suggestion!

Hi,

Please note that our live demos are optimize to have a good page speed -> https://demo.tagdiv.com/newspaper/
Indeed id you use the responsive version you lose sped on that page, but if you follow the above topics you should be able to get a good score.
Also if you want you can make a test and use only the theme plugins after you optimize your website and make a page speed test, after that try will all your plugins and check the results (is possible to have external links/resource and these will take longer until will be loaded).

Thank you!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/newsmag-requirements-for-newsmag/
and please increase all requirements that are lower, and follow all steps.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

Using our Newsmag theme you can achieve the follow type of menus:
Main menu
Mega menu
Page Menu
If this is not what you mean, please provide some more details and some screenshots.

Thank you!

Hi,

This can be done only with custom css, if you want you can try this css -> https://i.imgur.com/LTpO0ej.png
.td_wrapper_video_playlist .td_video_currently_playing {
background-color: pink;
}
.td_wrapper_video_playlist .td_video_controls_playlist_wrapper{
background-color: #2196F3;
}
.td_wrapper_video_playlist .td_video_currently_playing:after, .item-list-tabs .feed:hover {
border-color: #2196F3!important;
}
.td_wrapper_video_playlist .td_container_video_playlist {
background-color: #777777!important;
}
If you want you can change the colors.
Also the code need to be set in Theme panel > Custom code> Custom css.

Thank you for your understanding!

Hi EditorHelsinki,

I think you get it wrong, you need to set the YouTube api key in theme panel -> https://i.imgur.com/qdko8R7.png, not to increase it. The wp memory is a theme requirement -> https://forum.tagdiv.com/newsmag-requirements-for-newsmag/

Hope this will help you!
Let me know the results!

Hi,

I think that you are referring to the options from css tab -> https://i.imgur.com/4j45tpo.png these will not apply on the video playlist, these are for background set behind the element, for example -> https://i.imgur.com/T4yhFaP.png

Thank you!

Hi,

The speed of your website depends on how well your site is optimized, if you follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also you can check this similar topic for more solutions: -> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/ -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/

Let me know the results!
Thank you!

Hi,

Unfortunately our theme do not have these options, our theme is using the WordPress search function, maybe this can be achieve using a plugin, I think that you can achieve what you need with this plugin -> https://wordpress.org/plugins/search-exclude/

Thank you for your understanding!

Hi,

As I can see -> https://i.imgur.com/kZN4T1E.png now you have amp support only for normal posts -> https://i.imgur.com/fRY36on.png if you want to have for the rest of the custom post type you need to check theme in amp settings.

Hope this will help you!
Thank you!

Hi,

If you are not using a cloud template for categories, then you need to set the code in wp-content/plugins/td-standard-pack/Newspaper/category.php

Hope this will help you!
Thank you!

Hi,

You can remove it using tagDiv Composer -> https://i.imgur.com/V1VVhA6.png then you need to check on the rows and inner rows the background from css tab -> https://i.imgur.com/KeHRGaH.png -> https://i.imgur.com/9yFDxnx.png

Hope this will help you!
Thank you!

Hi,

Unfortunately we did not tested the LScache, but we can recommend for page speed this similar topic -> https://forum.tagdiv.com/topic/very-slow-speed/

Hope this will help you!
Thank you!

Hi,

What you can do is to use some flex block or a Big grid flex you have some more control over the featured image using this element -> https://i.imgur.com/9eZ0pJe.png -> https://i.imgur.com/HgOkyQp.png
If there is still a problem, please provide me a link!

Hope this will help you!
Thank you!

Hi,

1. The wp_postmeta stores the datas for pages, posts, custom post type (cloud templates).

2. Unfortunately we do not have a guide for this, but you can try the suggestions from these articles:
How to clean wp_commentmeta and wp_postmeta tables?
Better Optimize WordPress Database – All in One Guide
wp_postmeta help

3. We do not recommend to delete them, but if you want to do it, please make first a full backup you your website and database.

Hope this will help you!
Thank you!

Hi,

If these Story are posts/articles then you can set theme inside the post like this in excerpt -> https://i.imgur.com/uGjKCyO.jpg (classic excerpt) on homepage you can use flex blocks and blocks to display the excerpt -> https://i.imgur.com/Vdcf2lF.png -> https://i.imgur.com/YsBo5NT.png

If this is not what you mean, please provide some more details and some screenshots!

Hope this will help you!
Thank you!

Hi,

If you want to have the same version on mobile device you can use the responsive version (do not use the mobile theme plugin). But if you want to use the mobile theme plugin, you need to know that this is a different theme only for mobile devices, therefore we added an option in case you want to use the plugin only for mobile, amp or for both -> https://i.imgur.com/zIGFysW.png in case that you want to have the responsive version of desktop on mobile, you can use on pages and posts this individual option from mobile theme, for this you need to open the page (in this case homepage) in Gutenberg editor and click on mobile icon and make these settings-> https://i.imgur.com/hRCp8y2.png the mobile editor is only for pages, to set the content for the mobile theme if you do not use the responsive version.

If there is something that you do not understand, just let us know!

Hope this will help you!
Thank you for your understanding!

Hi,

I just check the social media from mobile menu and these are working normal -> https://i.imgur.com/nlucIK8.jpg -> https://i.imgur.com/KTnk5hu.png
If there is still a problem, let us know!

Thank you!

Hi,

Unfortunately, the Email Subscribers plugin has not been tested with our theme and therefore, we cannot say for sure if it will work or not as expected with the theme, sorry! Also, we cannot provide support for untested plugins.
This is our list with tested plugins with our theme -> https://www.screencast.com/t/cmPkh9jba4sZ

Also please note that all PRO demos do not longer use widgets, only the classic demos have widgets.
You can see all the widgets that you have assigned in sidebars here -> https://i.imgur.com/cfsm8M2.png but in order to appear on website these need to be assigned and if you are using a PRO demo you need to use tagDiv Composer and the widget sidebar element. -> https://i.imgur.com/fXxdUlr.jpg

Hope this will help you!
Thanks!

Hi,

The mobile theme plugin is a different theme only for mobile version, if you are using it, the mobile version or amp version or both (depends the option you are using -> https://i.imgur.com/rCtfM8O.png) will look different from the responsive version (desktop version). If you cant use the mobile theme only for amp.

If you want to have the same layout, please use the responsive version option from mobile theme -> https://imgur.com/xsUh0vU and do not set any content in mobile editor.

The settings that you can make for the mobile theme plugin can be found in theme panel > mobile theme -> https://i.imgur.com/EcKUEJa.png unfortunatly for the moment the mobile theme have only few options, there will be more add in coming updates.

Thank you for your understanding!

Hi,

I’note this suggestion on our list for the improvements.

Thank you!

Hi,

We’ll take a look to this problem, today!

Thank you!

Hi,

Please notice that tagDiv Composer is a page builder, this can be use on pages and cloud templates, it can’t be use on posts.
If you use the tagDiv Composer on some posts, you most probable edited the single post template from tagDiv Cloud Library, this can be done like this -> https://i.imgur.com/3lP7WM6.png if you want you can check our video tutorial for assign a cloud template -> https://www.youtube.com/watch?v=I1R3j1QYod0 -> https://www.youtube.com/user/tagdiv
If there is still a problem, just let me know!

Thank you!

Hi,

Usually the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit, I’ve set it to 256M, now it should work -> https://i.imgur.com/Hjpd1Qk.png
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Let me know the results!
Thank you!