Hi,
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
It could be a conflict with WPBakery plugin.Please deactivate the WPBakery and check the results!
Let me know the results!
Thank you!
Hi,
Yes, that is the option! As I can see on homepage that h1 is no longer on logo from desktop, make sure that you do the same for mobile logo -> https://www.screencast.com/t/xVUjIMUelXA2 -> https://www.screencast.com/t/ABTw6DUnbMjH and the problem will be solved!
Let me know the results!
Thank you!
Hi,
Please provide some more details and some screenshots about this problem, in this way we’ll be able to help you!
Thank you for your understanding!
Hi,
In this way is working the WordPress, the homepage will display the website title -> https://i.imgur.com/kDipf83.png -> https://i.imgur.com/lBYqZJP.png when you choose the latest articles, these will be display instead of the static homepage, but the title will be the same -> https://i.imgur.com/5jN5AzR.png -> https://i.imgur.com/wExJ02S.png
Please check our documentation for Homepage – How to build and set it -> https://forum.tagdiv.com/homepage-how-to-build-and-set-it/ for Featured image or video -> https://forum.tagdiv.com/featured-image-or-video/
Thank you for your understanding!
Hi,
TagDiv Composer can be use on pages and cloud template.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, please provide some more details about the problems you are facing and some screenshots!
Thank you!
Hi,
Please note that this is not possible, the mobile devices can not recognize the hover option because you can not hover the mobile display as you do on desktop with the mouse.
Thank you for your understanding!
Hello Ivancho,
Please note that this iframe is a custom code that you want to use in our theme and it has an inline css (width=”1000″ height=”700″) that can not be overwrite by our theme, also this is not covered by the support theme, but to not say that we do not want to help, I can make a suggestion that can work, set the code in a column text in text area -> https://i.imgur.com/QwOforJ.png and use a custom css for mobile ->
.td-all-devices iframe
{
height: 400px;
}
The code must be set here -> https://i.imgur.com/BmcNuKP.png
Hope this will help you!
Thank you for your understanding!
Hi,
If all the posts have the same author then you can do this in two ways, you can set an icon and set the url for email -> https://i.imgur.com/uNwCGl3.png or you can set the social icon -> https://i.imgur.com/TuI37w1.png
Hope this will help you!
Thank you!
Hi,
As I know this should not be inserted from the theme code -> https://i.imgur.com/wcJJbse.png it should be from the ad code, but to be sure about this I need to inspect one of your ads on your website, please proved me a link to you website to can do this.
Thank you!
Hi,
If you have last version of Newspaper theme, v10.3.1 and you are using a footer template instead of a page template, then you can remove the page/delete it and this will no longer appear on search results, also the template will not be display in results.
Thank you for your understanding!
Hi,
This can be a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Thanks
Hi,
The Pulses Pro demo was added only in Newspaper v10.3, as I can see you are using the prev version -> https://prnt.sc/rnyddi, that is way you do not have access to it, you need to update the theme.
Thank you for your understanding!
Hi,
I just checked your website and is look that you are using the mobile theme plugin on post and responsive version on homepage, the mobile theme footer can be change from Theme Panel> Mobile theme> Footer -> https://i.imgur.com/p4Is8MD.png and the responsive (cloud footer) can be edited with tagDiv Composer -> https://imgur.com/URD07tP -> https://i.imgur.com/SXqEUNs.png
Thank you for your understanding!
Hi,
If I understand correctly, you have two posts that you want to be change only manually, to be like a sticky posts, if yes, then you can do this like you suggest, but when you want to change the posts you’ll need to remove the tag from the other posts if you no longer want them, also you can simple filter all the posts by post id and set only the ids for posts you want to remain sticky -> https://i.imgur.com/rLmRiJC.png -> https://forum.tagdiv.com/flex-block-settings-guide/
Hope this will help you!
Thank you!
Hi,
Are you using Newsmag theme or Newspaper theme, because from your details is look that you are using the Newspaper theme and you set the homepage content in footer section, if is so, please check this similar topic -> https://forum.tagdiv.com/topic/gadgets-pro-how-to-get-or-create-a-page-template-not-post-template/
If this is not the problem, please provide some more details and a link to your website.
Thank you for your understanding!
Hi
In order to increase the WP Memory Limit you need to open the wp-config.php and add this line of code define( 'WP_MEMORY_LIMIT', '256M' ); here, just like this -> https://i.imgur.com/kHKlWXV.png -> https://i.imgur.com/mZlK9Fy.png for max_input_vars you can ask your host to help you, in most cases, this can be set in php.ini or .htaccess as in our documentation -> https://forum.tagdiv.com/newsmag-requirements-for-newsmag/
Hope this will help you, if there is anything else, just let me know!
Thank you!
Hi,
As I can see this is a plugin problem, the images are hardcore by some plugins -> https://i.imgur.com/TKZl1PZ.png please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you!
Hi,
If, I understand correctly, you want to display in this block two categories, if yes, then all you need to do is to set these categories id like this: -> https://i.imgur.com/8GQHFEC.png -> https://i.imgur.com/gUCCEQT.png -> https://forum.tagdiv.com/flex-block-settings-guide/
Hop this will help you!
Thank you!
Hi,
You can translate it from Theme panel> Translation https://i.imgur.com/CyZaru6.png -> https://i.imgur.com/kh3dh38.png -> https://i.imgur.com/ScsPEbN.png
Hope this will help you!
Thank you!
Hi,
If I’m right on this post you have set the default post template, this can be change in this file path -> wp-content/plugins/td-composer/legacy/Newsmag/loop-single.php
Also the post template files are compose from two php files, for example loop-single-3.php and single_template_3.php in this case the code that is not set in single_template_3.php is set in loop-single-3.php. -> https://i.imgur.com/pBUmH6h.png
Hope this will help you!
Thank you!
Hi mathieurdm,
These Icons will get the Menu size, for manage all the elements you can use a css like this one https://i.imgur.com/YNv94zd.png you can increase the font, set a margin or adjust the height from top.
.fa-accessible-icon{
font-size: 26px;
margin: 0 7px;
position: relative;
top: 7px;
}
The code need to be set in theme pane> custom code> custom css.
Thank you!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
If this is working on child is all that matters.
Have a nice weekend!
Hi,
I think that you set the tagdiv imagebox in appearance widgets, if you still have the tagDiv Standard Pack enable these should be inactive at the bottom of the widgets, if you are using a pro demo, then you need to set the tagdiv imagebox with tagDiv Composer on page and cloud templates.
Hope this will help you!
Thank you!
Hi,
I’m assuming that this problem appear on posts that have set infinite loading, you’ll need to edit the single post template with tagDiv Composer and disable the infinite loading.
-> https://tagdiv.com/infinite-loading-for-single-posts/ from post -> https://i.imgur.com/yIf6fA3.jpg -> https://i.imgur.com/KeclHLS.jpg -> https://i.imgur.com/4jHIHFY.png
If this is not what you mean, please provide some more details and some screenshots.
Thank you