Hi,

Unfortunately for the moment there is no option in our thee to can reorder the social media, sorry for the inconvenience!

Thank you for your understanding!

Hi,

If you want to set the date format in numbers for whole website you need to change it from WordPress > Settings > General if you want only for the date from homepage you can edit it only if it was add using tagDiv Composer -> https://i.imgur.com/7yASt2C.png

Thank you!

Hi,

A assuming that this problem appear on posts that have set infinite loading, you’ll need to edit the single post template with tagDiv Composer and disable the infinite loading.
-> https://tagdiv.com/infinite-loading-for-single-posts/ from post -> https://i.imgur.com/yIf6fA3.jpg -> https://i.imgur.com/KeclHLS.jpg -> https://i.imgur.com/4jHIHFY.png

Thank you!

Hello,

This issue happens when updating from an older version of the theme and isolate cases, so please make this adjustment in the tagdiv composer plugin:
https://www.screencast.com/t/HGX40TlcJgb
Then hit a save in the theme panel and then revert the code back to original .this will make the social icons appear properly again.
Or you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will fix this problem. Include a link to this topic in the email.

Thank you!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully – https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
If the problem persist, please provide some more details and some screenshots.

Let me know the results!
Thank you!

Hi,

Unfortunately without cloud templates, the related articles can be set only with the options from theme panel -> https://i.imgur.com/EBQTboI.png

Thank you for your understanding!

Hi,

The category name template can be change from here -> https://i.imgur.com/RpEhZYv.png you can check more in our documentation from here -> https://forum.tagdiv.com/default-category-settings/
Also you can use cloud category from tagDiv Cloud Library and edit it with tagDiv Composer.
“Is there a way to change it to match the category headers on my homepage?” I do not quite understand, please provide some more details.

Thank you!

Hi,

Please try this custom css, you need to set it in Theme panel> Custom code> Advance css > phones
:target:before {
content:"";
display:block;
height:60px!important; /* fixed header height*/
margin:-60px 0 0!important;; /* negative fixed header height */
}

Hope this will help you!
Thank you!

Hi,

Unfortunately I do not quiet understand what you want to achieve, please provide some more details.

Thank you!

Hi,

This option is still working -> https://i.imgur.com/5kFSHti.png just make sure that the link that you past inside the post is public and valid, also make sure that you do not have plugin conflict, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Thank you!

Hi,

This problem is appearing because the cache plugins, we recommend to use WP Super Cache Plugin -> https://forum.tagdiv.com/cache-plugin-install-and-configure/ using this cache plugin set as in our documentation should work properly on mobile and desktop.

Thank you!

Hi,

Usually this issue is related to a firewall or security module which blocks admin-ajax.php request. Please verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.

Thank you for your understanding!

Hi,

These errors are made by this file -> wp-content/plugins/td-composer/mobile/header-amp.php -> https://i.imgur.com/EsOLEqH.png you’ll need to set on all these links a rel=”nofollow” like this -> https://i.imgur.com/QbQafcj.png

Hope this will help you!
Thank you!

Hi,

The theme requirements need to be set as in our documentation from here -> https://forum.tagdiv.com/newsmag-requirements-for-newsmag/
There is no need to use CDN is is optional.
Please provide some more details and screenshots with the problem you are facing.

Thank you!

Hi,

You can set the mobile background from theme panel> background > mobile menu/search background -> https://i.imgur.com/FgDO3nP.png

Thank you!

Hi,

From what I can see you are using the last version of WordPress with an old version of Newspaper theme -> https://i.imgur.com/SRoF2KR.png the problem can be cause by the new version of WordPress also now the Newspaper theme is v10.2 you can heck our changelong from here -> https://themeforest.net/item/newspaper/5489609 this will look like a total new theme.
Newspaper 10 -> https://tagdiv.com/newspaper-10/

Thank you for your understanding!

Hi,

If you are using standard post style -> https://i.imgur.com/W75mt1u.pngyou can use a custom css to remove the “MORE FROM AUTHOR”.
.td_block_related_posts .td-related-right {
display:none;
}

The css need to be set in Theme panel> Custom code>< Custom css

Thank you!

Hi,

There is no setting for this option, this is set in mobile theme files, from what I can see you do not longer have a footer on mobile posts -> https://i.imgur.com/CcAr2lu.png I think this is a plugin conflict, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Let me know the results!
Thank you!

Hi,

You can achieve that by editing the cloud header template 10, click on the row where is store all the elements from header and set the stretch row on default-> https://i.imgur.com/wSGXF8J.png after that in css tab set the background color you want to have -> https://i.imgur.com/HhLbe9Q.png after that click on the inner row from the row and set the background color you want -> https://i.imgur.com/UhvT4IZ.png after that click on the header menu and set the background color to opacity 0 -> https://i.imgur.com/ZfSc4HM.png also you can remove the shadow from bottom header from here -> https://i.imgur.com/fGaamSZ.png after that the header should look like this -> https://i.imgur.com/HVNp8PQ.jpg you can set the color white and it will look better -> https://i.imgur.com/1MD9ZZL.jpg

Hope this will help you!
Thank you!

Hi,

Usually this problem appear when you do not install the right file and you try to install the whole theme package.
Please make sure that you install the theme as in our guide from here -> https://tagdiv.com/how-to-install-newspaper-theme/

Thank you!

Hi,

Usually this problem appear when you do not install the right file and you try to install the whole theme package.
Please make sure that you install the theme as in our guide from here -> https://tagdiv.com/how-to-install-newspaper-theme/

Thank you!

Hi,

Usually this issue is related to a firewall or security module which blocks admin-ajax.php request. Please verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also we’ll reply back on email as soon as possible.

Thank you for your understanding!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully – https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Let me know the results!
Thank you!

Hi,

Unfortunately, Polylang plugin, has not been tested with our theme and therefore, we cannot say for sure if it will work or not as expected with the theme, sorry! Also, we cannot provide support for untested plugins.
This is our list with tested plugins with our theme -> https://www.screencast.com/t/cmPkh9jba4sZ

We recommend to use WPML for multi language, but he have users that use Polylang without problems, maybe these posts need to be add/translate in the second language or maybe you’ll need to translate or make a new homepage for the second language.

Thank you!

Hi,

Please try this custom css -> https://i.imgur.com/uxprcRm.jpg
.tdb_loop .page-nav {
margin-right: auto;
margin-left: auto;
display: table;
width: auto;
}

Hope this is what you need!
Thanks.