Hi,

Please make sure that you update the them,e as in our guide from here .
Also in Newspaper 10.2 we do not recommend to use visual composer if you are using cloud templates, also make sure that you have install and activate the tagDiv Composer and Standard pack.

Let me know the results!
Thank you!

Hi,

Is look that the menu have set first the color black and only after that is apply the color white, what you can do is to apply a stronger custom css and set it in theme panel> analytics like this -> https://i.imgur.com/PSlbmgV.png
<style>
.tdb-menu > li > a{
color: #fff!important;
}
</style>

Hope this will help you!
Thank you!

Hi,

This can be a plugin conflict -> https://i.imgur.com/7FXrKZd.png
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins ( let only tagDiv plugin), also if you are using child theme, clear all cache and try again.

Let me know the results!
Thank you!

Hi,

Page elements (meaning the content) don’t have to actually be translated. You can translate the page as a whole – https://wpml.org/documentation/theme-compatibility/create-multilingual-wordpress-websites-using-the-newspaper-theme-and-wpml/

You can translate pages for all the languages you use, build them with the composer or in the way you want. Then when the language is changed the page will be switched. If you need help or you have more questions let us know.

Thank you!

Hi,

For me this is displaying normal -> https://i.imgur.com/UrcTp1E.png -> https://i.imgur.com/3GIExbZ.png maybe all it need some time until all cache is clear/change, please clear all cache you have on website and browser and try again.

Thank you!

Hi,

Sorry, unfortunately the custom work, the file where is need to make the changes is wp-content/plugins/td-composer/mobile/front-page.php -> https://i.imgur.com/5lNg8jr.png
-> https://stackoverflow.com/questions/17537978/wordpress-post-not-in-function-not-excluding-current-post-in-widget-array

Hope this will help you!
Thank you for your understanding!

Hi,

If you are using a standard post style then you’ll need to edit the loop-single-x.php files that correspond to that style, these can be found in wp-content/plugins/td-standard-pack/Newspaper/parts/single/loop-single-1.php for style 1, also please check our documentation for child theme.

Thank you!

Hi,

Unfortunately, Convert Plus plugin widget, has not been tested with our theme and therefore, we cannot say for sure if it will work or not as expected with the theme, sorry! Also, we cannot provide support for untested plugins.
This is our list with tested plugins with our theme -> https://www.screencast.com/t/cmPkh9jba4sZ
Thank you!

Hi,

Please notice that we try to answer to as many users we can in our support hours -> https://i.imgur.com/4Bvc2fB.png
Please check the answer from this similar topic -> https://forum.tagdiv.com/topic/theme-customize-issue/

Thank you for your understanding!

Hi,

Sorry, was a misunderstanding, you can use the same code as for desktop, and change only the height and margin px, set the code in Theme panel> Custom code> Advance css > phones -> https://i.imgur.com/uJWTEWC.png

Hope this will help you!
Thank you for your understanding!

Hi,

The speed of your website depends on how well your site is optimized, if you follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also you can check this similar topic for more solutions: -> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/

If you want to have a better speed on mobile device you’ll need to use this option from mobile theme -> https://i.imgur.com/Si6HhYV.png -> https://i.imgur.com/pxTu0nq.png using this option the layout of mobile theme and amp should be the same ( will be set the same template on both ), but do not forget to set a content for all pages in mobile editor.
The Mobile Theme -> https://forum.tagdiv.com/the-mobile-theme/

Thank you!

Hi,

So if you want to show the cpt in latest articles you need to go in wp-content/plugins/td-composer/mobile/front-page.php -> https://i.imgur.com/cuWzKfh.png and add a new parameter in Latest Articles section -> https://i.imgur.com/1zF1cvw.png -> https://i.imgur.com/iqfrct5.png

Hope this will help you!
Thank you!

Hi,

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible, also please provide as many details and screenshots you can. We will take a look. Include a link to this topic in the email.

Thanks

Hi,

The newspaper theme is a responsive theme, please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins ( let only tagDiv plugin), also if you are using child theme, clear all cache and try again.
If there is still a problem, please provide me a link where i can inspect this situation.

Thank you for your understanding!

Hi,

The header image size depend on the style ore cloud header you are using, if you are using a standard header style -> https://i.imgur.com/xD83vwM.png only on style 9-10-11 you’ll have the full size, if you are using a cloud header from tagDiv Cloud library , you can edit it using tagDiv Composer.

For the problem with widgets please provide some more details and a link were i can inspect them.

Thank you!

Hi,

Using the authors box you’ll get all the users from your website -> https://i.imgur.com/kZG3b2N.png in order to set some pictures to authors/users you need to set an image on user avatar, this can be done using our documentation from here -> https://forum.tagdiv.com/how-to-set-the-avatar/ -> https://i.imgur.com/b6oAsGk.png -> https://i.imgur.com/kt94WBR.png -> https://i.imgur.com/3hklt50.png

Thank you!

Hi,

If you are using PRO demos ( cloud templates) then the settings from theme panel will not apply on these, you’ll need to edit theme using tagDiv Composer .
If there is still a problem, or this is not what you mean, please provide some more details and some screenshots or a link where I can inspect this problem.

Thank you!

Hi,

You can add posts from here -> https://i.imgur.com/lxE54it.png if you have problems with preview drafts please send us an email at contact@tagdiv.com and provide admin login, there is an issue/bug in the theme, this will be fixed in the coming update.
Similar topic -> https://forum.tagdiv.com/topic/the-cloud-plugin-is-causing-errors/

Thank you for your understanding and sorry for the inconvenience!

Hi,

If you are using PRO demos ( cloud templates) then the settings from theme panel will not apply on these, you’ll need to edit theme using tagDiv Composer .
If there is still a problem, or this is not what you mean, please provide some more details and some screenshots or a link where I can inspect this problem.

Thank you!

Hi,

Yes, the category can be edit but you’ll need to use a category template from tagDiv Cloud Library, this can be edited with tagDiv Composer.

Thank you!

Hi,

If you are using the revolution slider you should be able to change the stile like this -> https://i.imgur.com/Kk5xMwN.png
Buttons Usage Guide – Revolution Slider WordPress Plugin -> https://www.youtube.com/watch?v=aZt6ZEVhHlg
Slider Revolution Documentation -> https://revolution.themepunch.com/joomla/documentation/

Thank you!

Hi,

If you are referring to this word -> https://i.imgur.com/pviHehb.png you can increase it using custom css ->
.td-search-input span {
opacity: 0.8;
font-size: 20px;
}
-> https://i.imgur.com/zKm9zCv.png

If you are using the mobile theme plugin you’ll need to set the code in Theme panel> mobile theme> Custom code> css if you are using the responsive version you need to set the code in Theme panel> custom code> custom css.

Thank you!

Hi,

Please provide some more details about the problems that you are facing, in this way we’ll be able to help you.

Thank you!

Hi,

Please check our documentation for how to activate the theme.
If there is still a problem, please provide some more details and some screenshots.

Thank you!

Hi,

If this is working only with a different id, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!