Hi,

Please deactivate the WPBakery plugin and try again, is possible to be some conflict that with this plugin for this error, also make sure that the page that you are editing was build only with tagDiv Composer.

Thank you!

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
If there is still a problem, please provide some more details and a link where I can inspect this problem.

Thank you!

Hi,

No, you understand this wrong, you deactivate the standard plugin only if you replace the page elements with flex elements and cloud, without classic elements ( block, style ), only hen you can deactivate the standard pack, because the standard pack is the old version of the theme, by deactivating it you’ll have only the cloud elements that will make your website faster.
I hope I was clear this time, if not, let me know!

Thank you!

Hi,

You can use single post template from tagDiv Cloud Library and you can edit it with tagDiv Composer to set the shotcodes and elements you want.

Thank you!

Hi maxishere,

Did you checked the above steeps? please check if this problem appear on a new page too, if yes, please deactivate all non theme plugins and try again.

Thank you!

Hi

I think that you use the default post style, that one do not have this code
echo $td_mod_single->related_posts();?>

Thank you!

Hi,

This quote is set to right, please replace the above custom css with this one -> http://prntscr.com/pxfbc9
.single .td_quote_box {
background-color: #FCFCFC;
border-left: 2px solid #4db2ec;
padding: 15px 23px 16px 23px;
}

Thanks.

Hi,

No, you can use both, but we recommend to use the CDN as in our documentation, in this way there should be no problems.
Usually this problems appear from cache, from what I can see not everything is working normally -> http://prntscr.com/pxf9v7

Thank you!

Hi,

Thank you for mentioned this problem, indeed there seems to be a problem on infinite load when you use the modal image, I added this issue on our list for fix, thanks for message!

Thank you for your understanding and sorry for the inconvenience!

Hi,

That is the social counter, please check our documentation from here -> https://forum.tagdiv.com/newsmag-tagdiv-social-counter-tutorial/

Thank you!

Hi,

I’ve just checked again the image on Newsmag and on the last version Newsmag 4.9.1 -> http://prntscr.com/pxcj15 and both shortcode for image appear -> http://prntscr.com/pxcjay please make sure that you do not have a plugin conflict, please deactivate all non theme plugins and check again.
Also you’ll need to set only one image and the placeholders will disappear -> http://prntscr.com/pxck6x

Thank you!

Hello,

All themeforest themes fall under the same license which is created by Envato. The license can be seen here: https://themeforest.net/licenses/standard
Unfortunately there is no license that can allow you to use a themeforest theme on multiple websites at the moment.

Thank you!

Hi,

I think that you manage the problem, because now the ad box is look normal -> http://prntscr.com/pxceib -> http://prntscr.com/pxcexr

Thank you!

Hi,

If not the migrate is the problem, then I do not understand where is the problem, please provide some more details.

Thank you!

Hi,

I do not see the problem with search icon, please provide some screenshots with this problem.

So the mobile theme plugins provide better speed but will change the website layout on mobile, also on page you need to set a new content without builders, you can check more in our documentation from here -> https://forum.tagdiv.com/the-mobile-theme/
The AMP plugin that is use with our theme do not have a template, so you need to use the mobile theme plugin, in this way you’ll have the mobile theme layout, you can check more about this in our article from here -> https://tagdiv.com/amp-newspaper-theme/

The amp ad

<amp-auto-ads type=”adsense”
data-ad-client=”ca-pub-##############”>
</amp-auto-ads>

Need to be set in amp ads -> http://prntscr.com/pxcbbk

Thank you!

Yes, the code need to be set in theme panel> Custom code> advance cs> Phone
Thank you!

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible and provide as many details you can and some screenshots with these problems. We will take a look. Include a link to this topic in the email.

Thanks

Hi,

You can create a shop with the Woocommerce plugin, display products and sell them. The theme is compatible with the plugin, but doesn’t have many features created specially for it, like for example dedicated woocommerce templates or design. Those will have to be custom made.

Thank you!

Hi,

If you are using the mobile theme plugin, this will appear instead the responsive version, so the changes made by you with tagDiv Composer will not be display.
In order to set a mobile logo please check this section -> http://prntscr.com/pxazfy -> the footer content can be edit from here -> http://prntscr.com/pxazqk also if you want to change the text from footer on mobile theme you ca do it using the Translations section from theme panel -> http://prntscr.com/pxb0lz -> http://prntscr.com/pxb0rp

Thank you!

Hi,

If you are using a standard post style you can activate this option from here -> https://forum.tagdiv.com/design-post-pages-using-default-templates/
If you are using a single post template from tagDiv Cloud Library, or a PRO demo, then you need to edit that template using tagDiv Composer and add the shortcode for Related articles -> http://prntscr.com/pxawoo

Thank you!

Hi,

What Vlad mentioned was not false, but from deep investigations is look that there are some situations for some customers when appear this problem, sorry for the inconvenience! This issue was past to a developer to handle it as soon as possible.

Thank you for your understanding!

Hi,

We’ve made some more investigations, is look that there are some situations for some customers when appear this problem, sorry for the inconvenience! This issue was past to a developer to handle it as soon as possible.

Thank you for your understanding!

Hi,

We’ve made some more investigations, is look that there are some situations for some customers when appear this problem, sorry for the inconvenience! This issue was past to a developer to handle it as soon as possible.

Thank you for your understanding!

Hi,

I’ve noted this as a suggestion for the coming updates.

Thank you!

Hi,

If the widget have header templates ( not all widgets have header templates ), then you can change it like this -> http://prntscr.com/px9rdo, if you want to change of headers that are not set individual, then you can change it from theme panel ->http://prntscr.com/px9sbd

Thank you!