Hello!

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If there is still a problem, please provide some more details and some screenshots.

Thank you!

Hi,

1. Please check our documentation from here -> https://forum.tagdiv.com/facebook-share/

2. If you are using cache plugin, please make sure that you have this option activate in theme panel -> http://prntscr.com/pyhohe -> https://forum.tagdiv.com/ajax-view-count/

Thank you!

Hi,

You can achieve this using this custom css -> http://prntscr.com/pyhlsc
.quform textarea {
min-height: 40px;
}
The code need to b set in theme panel> custom code > custom css

Thank you!

Hi,

This can be because of the RTL, unfortunately our theme is not full RTL so there can appear problems.
I’ve just cheeked your website and is look that now is working.

Thank you!

Hi,

Unfortunately the Big Grid Flex can not be set in widgets, if you want to set it you’ll need to use tagDiv Composer.

Thank you!

Hi,

Unfortunately there is no setting in our theme for this, sorry! this can be achieve with custom code, or maybe even with custom css, please provide some more details, in this way I will know if I can help you!

Thank you for your understanding!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
What is the Cloud Library and How You Should Use It? -> https://tagdiv.com/what-is-the-cloud-library/
If there is still a problem, please provide some more details and some screenshots.

Thank you!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
What is the Cloud Library and How You Should Use It? -> https://tagdiv.com/what-is-the-cloud-library/
If there is still a problem, please provide some more details and some screenshots.

Thank you!

Hi,

For this you’ll need to use a redirect plugin please check this similar topic – https://forum.tagdiv.com/topic/login-redirect/

Thank you!

Hi PlasticDan,

Please provide some more details and some screenshots with this problem, also a link where I can inspect the problem wold be very helpful.

Thank you!

Hi,

Please notice that your mega menu is not set right, please check carefully our documentation for mega menu this need to look like this -> http://prntscr.com/pyfl24 not like this with sub menus -> http://prntscr.com/pyfl9q

Thank you!

Hi,

Lets start steep by steep,
this type of code will be display only if you are using the amp plugin, usually this code need to be set in head section of post/page, using only the amp plugin, you’ll need to use the “Transitional” option -> http://prntscr.com/pyf5d7, please check our documentation very carefully -> https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/ in this way you’ll have the classic amp, or you can use the mobile theme plugin and amp plugin and choose this option -> http://prntscr.com/pyf6e4 in this way you’ll have the mobile theme layout on amp and you’ll use only the amp without mobile theme, also you can set the auto amp ad in theme panel -> http://prntscr.com/pyf713 als if this is a new account then is possible to take some time until the ads will be approved for your website, until then these will not appear.
<amp-auto-ads type="adsense"
data-ad-client="ca-pub-#############">
</amp-auto-ads>

Also we recommend to use only flex elements and try to replace all the classic elements with flex elements and cloud elements, in this way you’ll achieve a better speed -> https://tagdiv.com/newspaper-theme-update-standard-pack-or-tagdiv-cloud-templates/

1. This can be possible only if you set an flex block with Auto Load for mobile and you hide it for the desktop and one with load more on desktop and hide on mobile theme.

2. If you want to have more control over the category page, then you can take a cloud category from tagDiv Cloud Library and edit it with tagDiv Composer

Yes, the Yoast SEO Plugin is compatible with our theme -> http://prntscr.com/pyfj2q

Thank you!

Hello!

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hi,

Please set in translations and empty space in “about us” field, this should solved the problem, or you can sue a custom css like this one
.td-mobile-footer-wrap .td-container{
display: none;
}
The code need to be set in Theme Panel> Mobile Theme> Custom code> css

Thank you!

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins -> http://prntscr.com/pyewbu, also if you are using child theme, clear all cache and try again.
If there is still a problem, please provide some more details an a link where I can inspect this problem.

Thank you!

Hi,

Please way an reply from email, also notice that our support hours are Monday – Friday:
8:00 AM – 17:00 PM we’ll reply back from oldest to newest as soon as possible.

Thank you for your understanding!

Hi,

This time was no change for this code in our theme, I do not quite understand what happens with your update, maybe is because of the plugins that you are using, is possible that these to have now a stronger css like this one from woocomerce -> http://prntscr.com/pyelvh
Please add this code too
.single blockquote.td_quote_box p {
font-size: 12px!important;
line-height: 21px!important;
text-transform: none;
color: #777!important;
margin-bottom: 0;
}
Hope this will help you!

Thank you for your understanding!

Hi,

This problem should not appear if you are using only the WP Super Cache plugin and if the CDN is configured as in our documentation, I’ll make a note for our developers to check this situation.

Thank you for your understanding!

Hi,

If the problem appear on pages and cloud templates too then is a plugin conflict, if the problem appear only on clouds, then can be an isolate case.

Thank you!

Hi rwoonacott,

The content for about us and privacy can be set in theme panel if you are using a default footer style -> http://prntscr.com/pye1dk -> http://prntscr.com/pye1hg -> https://forum.tagdiv.com/footer-templates/

If this is not what you mean, please provide some more details and some screenshots.

Thank you!

Hi,

If you are using the post loop from page template, then you can exclude categories using this field -> http://prntscr.com/pydz8u, unfortunately if you are using the post loop element from tagDiv Composer, you can exclude only post not categories -> http://prntscr.com/pye04o

Thank you!

Hi,

In our theme is a special section for ads, also adding ads can take some time until will be approve to be display on the website, from what I can see now are displaying normal -> http://prntscr.com/pydu1e

Thank you!

Hi,

The ads can be set in theme panel> ads section -> http://prntscr.com/pydt4o -> https://forum.tagdiv.com/newsmag-header-ads/
Also please check our tutorial for Thumbnails – Fix strange looking images on blocks, on pages, ususally there is no featured image set, you’ll need to set it yourself -> http://prntscr.com/pydtik -> https://forum.tagdiv.com/newsmag-featured-image-or-video/

Thank you!

Hi,

So you have in your menu an item name “Home” that is a static page -> http://prntscr.com/pydor5you can change it from Appearance > Menus -> http://prntscr.com/pydp1j -> https://forum.tagdiv.com/main-menu/ also you have set the latest posts (blog) -> http://prntscr.com/pydqe8 the layout can be change from theme panel -> http://prntscr.com/pydri4

Thank you!

Hi,

You’ll need to click more times on add to card -> http://prntscr.com/pydmvg only after that check the cart.

Thank you!