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Simion C.
tagDiv Staff

There is a Facebook share option in the theme sharing, but not a messenger/copy URL option or button – http://prntscr.com/n7ssn8

It is a simple button through which the website visitor can share the post in Facebook, nothing else.

Simion C.
tagDiv Staff

Looks alright now – http://prntscr.com/n7sr62 the fans, followers etc text is not displayed anymore. If I misunderstand what you wanted let me know.

Simion C.
tagDiv Staff

Hi,

What do you mean by updated posts? You can display any posts you want in the slide element. It uses the same filtering and sorting as blocks. Some more details about it would be helpful. Let me know.

Thanks

Simion C.
tagDiv Staff

Hi,

You can use just the AMP plugin if you want, the mobile theme is not required. Not installing it does not mean that AMP will not work.

That is just a message, not an error, mentioning that the mobile theme can be used together with the official AMP plugin – https://tagdiv.com/amp-newspaper-theme/

If you have more questions let me know.

Thanks

Simion C.
tagDiv Staff

Hi,

So the product images in a specific category should have half the width. I have a category “clothing” the page looks like this – http://prntscr.com/n7samw

To make that CSS apply only to the images in this category page, something like this would work – http://prntscr.com/n7sbuw

.woocommerce.term-clothing ul.products li.product a img{
width: 50%;
}

If that is indeed what you want to do, the code should do it, just change the “clothing” to the desired category name.

Thanks

Simion C.
tagDiv Staff

Hi,

At the moment I see the website is using a default header template.

If you want to use a cloud header template or you are building the header in the composer, you have to build/add elements in the sticky version just like the normal version
http://prntscr.com/n7s4ne
Activate sticky mode and add what you want the header to display when sticky.

In case I misunderstand or you have more questions, let me know.

Thanks

Simion C.
tagDiv Staff

Hi,

Currently that is the case, those styles are only available in the classic element of Gutenberg. Maybe this will change in the future, I can’t say exactly at this point. Sorry for any inconvenience.

Thanks

Simion C.
tagDiv Staff

Hi,

That looks like an auto ad (auto placed ads from Google)
https://support.google.com/adsense/answer/160534?hl=en
These ads may appear anywhere in the website, but for this to happen you have to enter the auto ads code in the theme header – https://support.google.com/adsense/answer/7480616?hl=en-GB

Maybe you entered such a code, if you don’t want these ads to appear you have to remove it.

Thanks

Simion C.
tagDiv Staff

Hi,

That must mean that you currently have/or installed a mobile theme plugin that is from a different theme version.

If you use 9.2.2 check in the theme package you have downloaded at the time and install the plugin found there, it is located in the plugins folder
https://forum.tagdiv.com/whats-included/

After each theme update, all theme plugins have to be updated. In theme version 9.6.1 (latest) most theme plugins can be updated in the plugins panel
http://prntscr.com/n7rte7
There will be update buttons for the ones that do not update automatically.

Simion C.
tagDiv Staff

Hi,

If you would remove the arrows it will remain an empty square, with no indication about what it does – http://prntscr.com/n7rptr

I can give you a code for it if this is what you want to do, a setting for it is not available unfortunately

.page-nav .td-icon-menu-left:before,
.page-nav .td-icon-menu-right:before {
display: none;
}

This code can be entered in the theme panel->custom code->custom CSS section. Let me know if you have more questions.

Thanks

Simion C.
tagDiv Staff

Hi,

I will pass this along to the design team, thank you for the suggestion.

Simion C.
tagDiv Staff

From what I know there are no CSS issues like the one you mention at the moment, with the mobile theme. There were no other reports.

How can I recreate the issue on my end exactly? Let me know.

Simion C.
tagDiv Staff

@inav No need to apologize for anything. I have checked the social counter, looks alright now – http://prntscr.com/n7rby1
The social counter will synchronize every 3 hours, caching may cause delay in some cases.

@HallmanDigitalMediaLLC I could take a look if you can provide a link to your website where there is a problem with the counter.

Simion C.
tagDiv Staff

Hi,

That is related to the infinite loading functionality. But how would users reach those URLs without adding the parameters in the link? I browsed the website, seems fine. Are there any actual errors created by this?

Thanks

Simion C.
tagDiv Staff

So you mean the pagination in the header menus http://prntscr.com/n7r5p6

I could take a look, please post a link to the website if possible. Let me know.

Simion C.
tagDiv Staff

Hi,

So you mean in the header? If you use the mobile theme plugin, this has it’s own header ad spot – http://prntscr.com/n7gbp4

If you don’t use the mobile theme it will be possible if you use a cloud header template
https://cloud.tagdiv.com/#/load/All
These headers can be customized, you can build the desktop header and the menu header
Desktop – http://prntscr.com/n7ge7u
Mobile – http://prntscr.com/n7ged6
So you can place an ad box element in desktop with the ad you want, and another ad box with a different ad in the mobile version.
https://tagdiv.com/newspaper-theme-customize-the-header-manager/
https://tagdiv.com/mobile-header-newspaper-theme/

Let me know if you have more questions.
Thanks

Simion C.
tagDiv Staff

Hi,

That would be the apng format – https://wiki.mozilla.org/APNG_Specification
I found a guide on how to make one – https://ezgif.com/help/making-animated-png there are more online.

Thanks

Simion C.
tagDiv Staff

Hi,

There were changes made in the theme, the old dedicated AMP plugin created by us is no longer provided.
Now the official AMP plugin and the mobile theme can be used. The AMP URL’s will be with /?amp at the end.

The /amp should redirect to /?amp so there should be no problem in this case. Try to re-save the permalinks and check again.

Thanks

Simion C.
tagDiv Staff

Seems I missed the other question. I have checked the website, indeed the ajax pagination is not working when used. I tried in the menu and in blocks, no next posts are displayed after using the pagination.

The first thing to check are plugins, theme modifications, code entered in theme files or theme panel, or child theme. Also try to increase the max-execution time to 300 as recommended in the guide.

Simion C.
tagDiv Staff

I have checked your website, I see that the theme sharing is not enabled. Please enable the sharing like this – https://forum.tagdiv.com/sharing/
Then the theme sharing buttons will appear on AMP.

Simion C.
tagDiv Staff

Hi,


@WorkerBee
In the case from above we received admin access and tried to recreate the issue, but we couldn’t. However this error can have multiple causes.

If you want us to take a look you can as well send us an email as mentioned above. Specify in the email how we can see the problem. Let us know.

Thanks

Simion C.
tagDiv Staff

Hi,

I believe you are referring to the wordpress publishing settings
http://prntscr.com/n7d3g7
You can choose a scheduled date and time for the post. The scheduled posts will appear here
http://prntscr.com/n7dbhn
If you however want to publish a scheduled post immediately, select a past date in the calendar, the publish option will appear.

I found a guide that might be helpful for you – https://www.wpcraze.com/how-to-publish-scheduled-posts-immediately-in-wordpress/

Please let me know if you have more questions.
Thanks

Simion C.
tagDiv Staff

Hi,

Maybe, at the moment I can’t say. Previously in older theme versions the functionality was similar, now it’s just modified for ease of use and improved in some ways. But it still applies on the whole column, not specific elements.

So only if the column contains one widget will it be possible to make only that widget sticky. Sorry for the inconvenience.

Thanks

Simion C.
tagDiv Staff

Hi,

I believe that happens because of the contain set on the images. After setting contain the image will not cover the whole available space because the image will be smaller, but the overlay color on hover will still do that.

You could set cover instead of contain, it will look better – http://prntscr.com/n7d041

Thanks

Simion C.
tagDiv Staff

Hi,


@inav
If the subscriber count is not displayed on YouTube the social counter will not display it as well – http://prntscr.com/n7b2jz

If it is displayed, it will appear. For example – http://prntscr.com/n7b36j
http://prntscr.com/n7b3ej

@HallmanDigitalMediaLLC Maybe it is the same for you. Let me know.

Thanks

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