Hi,

I could give you the code for that section – https://pastebin.com/Qpqqkt2z
Enter it in a new page – http://prntscr.com/mkxph8
Then edit it with the composer and set your own images and text.

Also be sure to check some sections created by us which you can import with the cloud library plugin
– https://affiliate.tagdiv.com/#/load/Sections
– https://forum.tagdiv.com/tagdiv-cloud-library-plugin/

Let us know if you have more questions.
Thanks

Hi,

There are two cases. If you do not use the mobile theme you can customize here
– https://www.screencast.com/t/i1dpgzlZNyZo
If you use the mobile plugin you can customize it here
– https://www.screencast.com/t/FwT5RYERd

Thanks

Glad you solved it and thank you for the feedback, most appreciated and noted.

Hi,

I understand that you are setting infinite load as pagination in the category pages, but what exactly should disappear when using this form of pagination?
The content will be loaded in the same page at the bottom, nothing should disappear from the page.

Thanks

Hi,

There should be 4 by default. You seem to only have 2 for some reason. Check in the customize section – http://prntscr.com/mkxfz3 – http://prntscr.com/mkxez9
– http://prntscr.com/mkxfj8
Or do it with a code in the theme or child theme functions file
– https://docs.woocommerce.com/document/change-number-of-products-per-row/

Thanks

The theme panel settings will be saved in the database, including any code entered in the theme panel. This way they will not be lost after a theme update
– https://www.screencast.com/t/jImrjY3fNp

Hi,

You can place any element that is available in the composer. So while designing a cloud post template you can place the post sharing in the sticky mode
– http://prntscr.com/mkx8gv – http://prntscr.com/mkx8mo
Only while editing a cloud post template will this be possible, sharing is available only for posts.

Thanks

Hi,

Seems you solved the problem. Those images may have been set as background in these locations – http://prntscr.com/mkx2im
Let us know if you have more questions.

Thanks

Shortcodes will not work in those fields. You could create or import a cloud header template.
With the new header builder options you can design the header in the composer, so you could add a text element (like the column text) in the header and enter the shortcode there
– http://prntscr.com/mkx1c5 – http://prntscr.com/mkx0nu
Text elements will work with shortcodes.

Note he theme does not send/validate the emails, this is covered by WordPress or if the hosting has a service available for mailing, or with a plugin. From what I know WordPress may fail sometimes.

Here are some topics in the matter and also plugin suggestions if needed
– https://www.wpbeginner.com/wp-tutorials/how-to-fix-wordpress-not-sending-email-issue/
– https://kinsta.com/knowledgebase/wordpress-not-sending-emails/
– https://www.wpbeginner.com/plugins/how-to-send-email-in-wordpress-using-the-gmail-smtp-server/
– https://www.wpbeginner.com/wp-tutorials/how-to-use-smtp-server-to-send-wordpress-emails/
– https://www.siteground.com/tutorials/wordpress/use-smtp/

I tried the same demo, bit it is not happening for me. All is working as before installing git.
Please send us an email at contact@tagdiv.com and provide admin login. We will install the demo and check what is happening. Please also include a link to this topic in the email.

Hi,

The more from author will show posts from the respective author of the post currently viewed. This is how it’s set to be in the theme code and it will be done automatically. There aren’t any settings to filter this section.

If I still misunderstand please specify some exact details about what you want to do.

Hi,

With that header style setting a background image in the theme panel will display it like this, behind the ad
– http://prntscr.com/mkwdci

You could import or design a header template, set the image background on the rows in the header
– http://prntscr.com/mkwejr
Use the logo image you want and position it with the CSS tab setting for example
– http://prntscr.com/mkwfgu

There are many possibility with the new header options.

Thanks

Hi,

There were a few cases similar to what you are describing, like this topic
– https://forum.tagdiv.com/topic/tagdiv-composer-disabled-automatically/

These are isolated cases, seems to be something specific that triggers the problem. It will be investigated more on our part. You could try the solution from the topic and check if it happens again. Let us know.

Thanks

Hi,

Blocks and grids can display custom posts and sort them, but the posts cannot be filtered by taxonomy. Filtering will work only with default post types and their categories.

To display a CPT in a block enter it’s name in the block post type field. For example
– http://prntscr.com/mkw6u2 – http://prntscr.com/mkw7ts

The theme capabilities with CPT are somewhat limited, there aren’t many settings or options for them. Most features are for default posts.

Thanks

Hi,

The images that the theme looks for when setting a featured video are these ones
– https://img.youtube.com/vi/-Ic4dnYYXGM/maxresdefault.jpg
– https://img.youtube.com/vi/-Ic4dnYYXGM/hqdefault.jpg
– https://img.youtube.com/vi/-Ic4dnYYXGM/sddefault.jpg
When uploading a video to YouTube there will be an option to choose a thumbnail or set your own
– https://support.google.com/youtube/answer/72431?hl=en
This is the only one available it seems for that video, and the one that was downloaded in my case when using the video as featured
– https://img.youtube.com/vi/-Ic4dnYYXGM/hqdefault.jpg

It should be the same for you, working as it did before and like in my case. There were no mortification on our part to this functionality. Does it happen with all YouTube videos or just with some? Maybe you made some modifications recently, installed a plugin or something.

The PHP version can usually be set from cPanel, or contact the hosting provider to do it for you.

Thanks

If you want us to take a look again, please continue the investigation by email with my colleague. We try our best to solve all the problems related to the theme, when possible.

What image size have you selected for the flex block modules?
– http://prntscr.com/mkvurf
From what I can see the full size is selected, so for example this image
– http://vietnamaustraliatrade.net/wp-content/uploads/2019/02/Chu%CC%89-ti%CC%A3ch-Thu%CC%9Bo%CC%9B%CC%A3ng-vie%CC%A3%CC%82n-U%CC%81c.jpg
Will be displayed in full in the flex block modules and will provide a more quality result by loading the full image size but this will increase page size.

The predefined blocks will always make thumbnails by cropping the original image
– http://vietnamaustraliatrade.net/wp-content/uploads/2019/02/Chu%CC%89-ti%CC%A3ch-Thu%CC%9Bo%CC%9B%CC%A3ng-vie%CC%A3%CC%82n-U%CC%81c-100×70.jpg
This is the result in my case with an image from your website, flex block vs predefined block
– http://prntscr.com/mkvym3
So it is expected to be some differences in this situation. We do indeed recommend using flex blocks instead of predefined blocks, these are way more flexible.

Other than this I fail to see what the problem could be.

Hi,

So each of those categories have more posts but they are not loaded when choosing the infinite loading option. The difference between being logged in or not would be that the non-logged visitors are served a cached version when caching plugins are used.

Try to deactivate the cache plugin you are using temporarily and check if the issue is solved. Could be caused by the caching plugin or settings from it.

Thanks

As a widget the newsletter is not available. You could use a cloud template and instead of using a widget sidebar, define the sidebar in the template directly
– http://prntscr.com/mkvqyv

– https://forum.tagdiv.com/tagdiv-cloud-library-plugin/

Cloud post templates can be imported with the cloud library plugin, here are some templates designed by us – https://affiliate.tagdiv.com/#/load/Single
Each one can be imported, there is also a blank template if you want to start from scratch and design a template.

Hi,

Seems to be configured alright, you could try as a test to enter a test ID like cocacola for example, then enter your own again. If that doesn’t work, send us an email at contact@tagdiv.com and provide admin login so we can take a look. Include a link to this topic in the email.

Thanks

Only in the homepage, for all the pages it would be like this

.td-main-page-wrap {
padding-top: 0;
}

I could make it to apply for the homepage and that other page if needed, while the rest will be unaffected.

Add it in the custom CSS section of the theme panel, it should fix this unusual situation.

From what I can see you use a plugin for the gallery, which has it’s own lightbox feature. The theme gallery I was talking about is this one
– https://demo.tagdiv.com/newspaper/td-post-aston-villa-beat-liverpool-to-join-arsenal-in-the-fa-cup-final/

Maybe after the update there is a conflict between the theme and that plugin. I can’t say for sure, we haven’t made any testing with gallery plugins.
There could be errors, maybe try and check with the browser inspector to see if there are errors in the console after you update.

Hi,

That would be the simple stretch row setting – http://prntscr.com/mkjql7 it will stretch the row but not the content like the others. Should be what you are looking to do.

Thanks