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Simion C.
tagDiv Staff

Hi,

The header builder/manager requires the cloud library plugin to be active. If this plugin is not active there will be no header builder elements in the composer or header manager button option in the composer
http://prntscr.com/mkjn3vhttp://prntscr.com/mkjno1http://prntscr.com/mkjnuh

Thanks

Simion C.
tagDiv Staff

1. I believe you mean the images – http://prntscr.com/mkiyzd

The module you are using for the search results is module 16 – http://prntscr.com/mkj0r4
Module 16 uses the thumbnail size created by WordPress, default is of this size
http://prntscr.com/mkizyi
If you modified the width and height set there, this explains it.

The solution is to either change to default settings as shown in the screenshot, or chnage the module that displays the search results in Theme panel->Template settings->Search template.

2. Regrading the mega-menu, it is not created properly – http://prntscr.com/mkj1tv
The menu item you choose to make a mega-menu must not have sub-menus
https://forum.tagdiv.com/mega-menu/
https://forum.tagdiv.com/topic/hopefully-last-bit-of-help-slight-issue-with-the-mega-menu/

3. Envato specifies that a theme license can be used for one website
https://themeforest.net/licenses/standard
https://themeforest.net/licenses/terms/regular

4. The theme can display a login in the top bar – https://forum.tagdiv.com/login-how-to-enable-user-registration/
It will allow users to register/login when it is enabled.

5. You mean the ajax filter? – http://prntscr.com/mkj4mg If you want to show specific categories in the ajax menu, enter the category IDs you want to appear here – http://prntscr.com/mkg5bf
The IDs can be seen here for example – http://prntscr.com/mkg5i6

Here is a guide with the block settings – https://forum.tagdiv.com/block-settings-guide/

Simion C.
tagDiv Staff

Maybe I am misunderstanding, which images are you referring to exactly?

I see them like this – http://prntscr.com/mkiy33http://prntscr.com/mkiyaj

Simion C.
tagDiv Staff

Hi,

So that page was made entirely in the composer previously? Is this happening just for that page? Does the same happen if you copy the page content from the backend in a new test page, then edit it with the composer?

If you can provide admin login at contact@tagdiv.com we could take a look at it. Include a link to this topic in the email.

Thanks

Simion C.
tagDiv Staff

Hi,

You mean the module from the top of the demo? – http://prntscr.com/mkic2x
That shoudn’t be hard to do with a flex block.

The meta can be set to appear above the image and some padding
http://prntscr.com/mkicvo
Add a background for the meta – http://prntscr.com/mkihmq
A shadow could be added but for both modules in the block – http://prntscr.com/mkik3f
It could be added with some CSS – http://prntscr.com/mkilmf
http://prntscr.com/mkilvlhttp://prntscr.com/mkim0k
Code used in the example

.myclass .td_module_flex_1 .td-module-container {
box-shadow: 0px 0px 1px 0px #000000;
}

Of course you can customize the fonts used as you want, the category tag
http://prntscr.com/mkin8phttp://prntscr.com/mkio2c

If you have more questions let me know.
Thanks

Simion C.
tagDiv Staff

Hi,

The theme bottom post sharing section is already set to appear just after the post content
https://demo.tagdiv.com/newspaper/decorating-to-celebrate-the-great-outdoor-space/

So it is the other way around, the Jetpack content is being inserted between the post content and theme sharing. The theme cannot control where Jetpack inserts the elements that you seem to use (Jetpack share and Jetpack related articles).

Thanks

Simion C.
tagDiv Staff

Hi,

If you checked and it’s not in the theme pane, then it could be in the theme files. Reinstalling the theme will provide fresh files. If it’s still happening after trying this, maybe a child theme is active, or a plugin is responsible.

Simion C.
tagDiv Staff

Hi,

Shortcodes can be entered in text elements while editing a page with the composer
http://prntscr.com/mkhx3v
This would be the recommended method to use shortcodes in the composer while editing pages/cloud templates.

Thanks

Simion C.
tagDiv Staff

Hi,

That is possible, you can reset the activation and use it in the new location
http://prntscr.com/mkhw2t

Thanks

Simion C.
tagDiv Staff

Could you post a link to where this is happening, as an example? but this will require that you update again.

Or provide us with admin access at contact@tagdiv.com after updating so we can check first hand these galleries.

I use the latest theme version as well, the galleries made as specified above in the classic editor, or classic element in Gutenberg work same as before
http://prntscr.com/mkh5hphttp://prntscr.com/mkh5mq
The modal works for those galleries.

Simion C.
tagDiv Staff

Hi,

So the issue happens just when the mobile theme plugin is active? We could take a look at it, send us admin login at contact@tagdiv.com and we will activate the mobile theme to see what is happening exactly. If you have any more useful details mention these in the email.

Include a link to this topic in the email.
Thanks

Simion C.
tagDiv Staff

Hi,

The option is not in the theme panel, please check this brief guide
https://tagdiv.com/infinite-loading-for-single-posts/

It will require that the cloud library plugin be active, then the option will be available while editing a cloud post template – http://prntscr.com/mkgwoq

I should note that this feature is in it’s early stages, it will be improved or some aspects may change in coming updates.

Thanks

Simion C.
tagDiv Staff

@Montage Creative Please send us an email at contact@tagdiv.com and mention the steps you are taking before the problem happens, starting from a new page. We will try to recreate it and see why it happens.

Simion C.
tagDiv Staff

Hi,

There will be more documentation added as soon as possible. Basically all that is needed is to have the cloud library plugin active.
Then there will be header builder elements in the tagDiv composer
http://prntscr.com/mkgsar
With the header manager you can import/manage your header templates
http://prntscr.com/mkgsjp

If you have more questions let us know.

Thanks

Simion C.
tagDiv Staff

Hi,

From what I can see all the video iframes have a fixed 600px width
http://prntscr.com/mkgofn
http://prntscr.com/mkgomn

They should be like this – http://prntscr.com/mkgp2w as set by the theme.

Could be caused by a plugin or maybe minification or optimization plugins. The video iframe could be forced to 100% width with some CSS – http://prntscr.com/mkgqou

.wpb_video_wrapper iframe {
width:100%!important;
}

This shouldn’t cause any problems, as this is how they are supposed to be.

Thanks

Simion C.
tagDiv Staff

Hi,

You can activate the theme in both staging and live website, as mentioned in the guide
https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/
There will be no problem in doing so.

Thanks

Simion C.
tagDiv Staff

Hi,

There is only one inline ad spot provided by the theme. I believe there are plans to add more in a coming theme update. Sorry for the inconvenience.

So for the moment you could enter the ad code in the post content itself, or try this solution provided by a theme user
https://forum.tagdiv.com/topic/possibility-to-add-multiple-inline-ads-after-multiple-paragraphs-within-content/

Thanks

Simion C.
tagDiv Staff

Hi,


@maree
If you use an older theme version, try to update and then check if the same happens. Also if you use an older PHP version try to upgrade to 7 or 7.1.

If the same happens, send us an email at contact@tagdiv.com and provide admin login, mention how we can recreate the issue. Include a link to this topic in the email.

Thanks

Simion C.
tagDiv Staff

Hi,

Could be the same from this topic, if it only happens with Chrome
https://forum.tagdiv.com/topic/image-loses-much-quality-in-mobile/
Seems to happen after the latest Chrome update.

Thanks

Simion C.
tagDiv Staff

Each block has settings for the font in the composer, including block 1
http://prntscr.com/mkg7wk
Check in the style tab of the block, most font properties can be customized there.

Or if you want to set general settings, use the theme panel settings
http://prntscr.com/mkg8k0

Simion C.
tagDiv Staff

Hi,

That page provides a 404 – http://prntscr.com/mkg2u7

I believe you are referring to the ajax filter menu. The category filter and the ajax menu are different things.
If you want to show specific categories in the ajax menu, enter the category IDs you want to appear here – http://prntscr.com/mkg5bf
The IDs can be seen here for example – http://prntscr.com/mkg5i6

Here is a guide with the block settings – https://forum.tagdiv.com/block-settings-guide/

Thanks

Simion C.
tagDiv Staff

Hi,

1. A form with the options you mention could only be done with a plugin. You could search for such form plugins online. The theme doesn’t have a form with such capabilities.

2. Those are block titles, edit the page with the tagDiv composer and make the required modifications. Widgets in sidebars can be edited in Appearance->Widgets
https://forum.tagdiv.com/block-settings-guide/

Let us know if you have more questions.
Thanks

Simion C.
tagDiv Staff

Hi,

The most important thing is to carefully read the theme requirements guide
https://forum.tagdiv.com/requirements-for-newspaper/
If needed ask your hosting provider to increase the allocated resources as mentioned.

In case there is no need for modifications in that matter, we could take a look. Please send us an email at contact@tagdiv.com and provide admin login. Include a link to this topic in the email.

Thanks

Simion C.
tagDiv Staff

Hi,

That is the page padding top, it is coming from the theme – http://prntscr.com/mkfrrb
One way of removing it is with CSS – http://prntscr.com/mkfstd

.home .td-main-page-wrap {
padding-top: 0;
}

Thanks

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