Hi,

We could take a look then, send us an email at contact@tagdiv.com and provide admin login access, also a link to the page in question. Include a link to this topic in the email.

Thanks

Hi,

That should work, enter all the form code that is provided exactly as it is and the form would appear. Try as a test to embed the code in a text element, check if it appears like that.

Thanks

Hi,

Sorry it seems I gave you a wrong screenshot, this would be the line of code from the plugin
– https://www.screencast.com/t/sGwp8jBQkSF
Please try it and check again.

Thanks

Hi,

That will probably not work using the single image element. If you want to display external images try maybe the simple column text
– https://www.screencast.com/t/fKyoO4tA9

Thanks

Hi,

Maybe this guide will help you
– http://www.wpbeginner.com/wp-tutorials/how-to-install-facebook-remarketingretargeting-pixel-in-wordpress/
It mentions that you have to add a code between the head tags, those are located here
– https://www.screencast.com/t/o6bw49TSRO
You could enter the code manually instead of using a plugin. Or use the header script location in the theme panel, this will output the code in the same location
– https://www.screencast.com/t/3Z21r3Pb
The later would be more a proper way, the code will not be remove after a theme update if entered in the theme panel.

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Hi,

For AMP auto ads, see this topic. I believe this is what you are looking for
– https://forum.tagdiv.com/topic/info-adv-amp/

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Hi,

Those can be customized in the multi-purpose theme panel settings
– https://www.screencast.com/t/JaIQHSxwc
There you can remove the demo information and add your own if desired.

Thanks

Hi,

Is that error present on all pages, check with a new page. That message would appear if the page contains elements that were not added with the tagDiv composer, only pages built with it should be edited. Let us know.

Thanks

That is how it would be entered, I also made a test
– https://www.screencast.com/t/fACuNQFk
– https://www.screencast.com/t/b7mH1BPIhiz
From what I can see there is no problem using the code provided by google, you could try plugins also
– http://www.wpbeginner.com/wp-tutorials/how-to-add-google-maps-in-wordpress/

Hi,

I made tests with that plugin, that is not happening in my tests (latest theme and plugin version)
– https://www.screencast.com/t/Q1wHoxHp
– https://www.screencast.com/t/g3wkYsqJo
The ticker works and does not affect the rest of the page, once the shortcode is entered in a column text for example. What exactly is happening for you?

This plugin is not mandatory to be used if you don’t want to. It was considered for demo purposes. You can edit the page and remove all the instances of the ticker and simply not use the plugin.

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Hi,

Most of the theme settings are for default posts and categories, the templates can also be applied only for them. The theme does not have a more complex functionality for custom post types and taxonomies at the moment, it would be only at a basic level.
Sorry for the inconvenience.

Thanks

Hi,

You can set the tag template as default in the cloud library screen, like this
– https://www.screencast.com/t/HWCF3tbNEKub

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The parallax is visible when the first row ends and the second begins. All that has to be done is to set a background of your choosing for the row, image or video for example. Then activate the parallax effect and full height if needed
– https://www.screencast.com/t/5gIXiL0CDm3
Also the rows can be stretched to predefined or full widths. More complex options for the parallax effect may be added in the future, for the moment only an on/off toggle is available.

Hi,

If that is causing problems for you, this is the file where the support link is set
– https://www.screencast.com/t/ivQKb8jhOoSp
Change it as you want and check.

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Hi,

It cannot be fixed unfortunately, there will be problems when both are active. The single image or other Visual composer elements or row layouts will be affected negatively in this case. Also if you for example you create a page with one of the composers, then edit it with the other.
We strongly advise that only one of the page builders be used and active.

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Hi,

You can find that easily. All the demo content is included in the theme. The homepage content of the fitness is located here
– https://www.screencast.com/t/pNEdIioumg9

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Hi,

@freeesmaster We believe we identified the problem in the previous case, it seems to be related to saving row shortcodes and then placing them in pages
– https://www.screencast.com/t/ksZdwWJzKS
There will be problems in that case. If this is not the case for you, please send us admin login, FTP and cPanel if possible, at contact@tagdiv.com also include a link to this topic in the email.

Thanks

Hi,

How exactly are you trying to place a Google map? You could do it like this for example
– https://forum.tagdiv.com/topic/google-maps-in-my-site/

Thanks

Hi,

The first thing to check would be the theme requirements, system status section
– https://forum.tagdiv.com/requirements-for-newspaper/
It is imperative that the parameters mentioned in the guide are configured properly. Insufficient resources can cause many issues with the theme or the plugins, if needed ask your hosting provider to increase them as specified.

If there is no need for modifications in that matter, in some cases the solutions from these topics worked for blank or grey pages and other composer problems, you could give them a try if possible
– https://forum.tagdiv.com/topic/gray-page-tagdiv/
– https://forum.tagdiv.com/topic/javascript-error-td-composer-wont-load/

The issue with the cloud library plugin is currently being investigated.

Let us know what you find.
Thanks

Hi,

You can send us an email at contact@tagdiv.com and provide admin login, we will take a look. Include a link to this topic in the email.

Check some topics in the plugin documentation, if you want to use the slider
– https://www.themepunch.com/revslider-doc/layer-parallax-3d/
– https://www.themepunch.com/revslider-doc/parallax-3d/
– https://www.themepunch.com/revslider-doc/scroll-effects/

The tagDiv composer also has a parallax setting for rows
– https://www.screencast.com/t/gNPGpKEohh
Small demo here – https://demo.tagdiv.com/newspaper_crypto/paralax/

Hi,

There is currently a similar issue with saved rows, so if that section was saved previously with this setting
– https://www.screencast.com/t/ksZdwWJzKS
Then it may not be selected in the composer in order to be edited. Let us know if that is the case. This issue is currently investigated.

Thanks

Hi,

That will happen if both composers are active. They have a different functionality for the single image, the element will not display properly when both are active. Try to choose one page builder and deactivate the other.

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Hi,

AMP will display only default Adsense ads or custom banners
– https://support.google.com/adsense/answer/7183212?hl=en
– https://www.screencast.com/t/DwILbTLUy
We have not made any tests with different ads up to this point. Maybe this will happen in the future, the plugin is still at the beginning of development.

Thanks

Hi,

@Edward That is already taken care of, the next update will fix that problem. Thank you however for mentioning it.

Thanks