Hi,

So you imported the category template and applied it to a category
– https://www.screencast.com/t/fFhbC3cBe
And now the respective category page is empty, that is unusual. Try editing the category template and check if the intended content has been imported properly
– https://www.screencast.com/t/WEO7xdfJwc1B
– https://www.screencast.com/t/WEO7xdfJwc1B

Hi,

@Biznetaucoeur The blocks/grids are not supposed to handle taxonomies, so there is no functionality to support them. Default categories and tags can be used to filter/sort the posts but not taxonomies. This may change in the future, as this request becomes more popular. Sorry for any inconvenience.

Thanks

Please make another test if possible, and this time do not click on update page in the backend anymore
– https://www.screencast.com/t/XR1AGDEVSy0
Edit the page as you did before with the composer and use the composer provided save page button only
– https://www.screencast.com/t/joSCFWvcBnon
Let me know if the same thing happens.

Hi,

That is quite a limitation, the value of 128MB will not guarantee a proper functionality. Now days double that amount would be considered sufficient in general, in some cases even higher values are required or should be set if possible and not limited.

Thanks

Hi,

I tested with a translated category
– https://www.screencast.com/t/Z9ZdH9pf
When creating and building a page in that language, or a translated version of the page, the category should show in the filter
– https://www.screencast.com/t/CgzxweoYh
– https://www.screencast.com/t/FS1UELX8vf
It should not show in other languages. For me it does not
– https://www.screencast.com/t/Lue8ZIjL4yQ
– https://www.screencast.com/t/OjW3aTWSE

Hi,

@tzabula All those errors are related to the ads you are using. AMP requires different ads
– https://support.google.com/adsense/answer/7183212?hl=en
These ads have to be inserted as specified
– https://www.screencast.com/t/vD0oBqCV

Thanks

Hi,

There already is a message like that
– https://www.screencast.com/t/7CP2dVUv
That message should be displayed as long as the user who comments is logged in, and the comments moderation is active here
– https://www.screencast.com/t/RORAMLFr
If the user is not logged in, there will be no message displayed. That would be default WordPress intended functionality.

Thanks

Hi,

For setting a shop page you can use the Woocommerce plugin, it is compatible with the theme. The plugin has options for downloadable products if that is what you are asking
– https://docs.woocommerce.com/document/digital-downloadable-product-handling/
– https://docs.woocommerce.com/

Thanks

Hi,

That will be the case then, the theme panel translations will not work if you use WPML. You can translate that with WPML in that case, with the string translation
– https://www.screencast.com/t/NodWz7k1K5
Add translations according to your languages.

Thanks

Please check the email, I believe my colleagues replied there.

Hi,

We could take a look, send us an email, or better continue the discussion in the previous email you sent.

Hi,

Where exactly are you clicking and it redirects? The theme does not have any redirect capabilities or settings. More details and a link to your website would be helpful if possible.

Thanks

Hi,

But the update has been released
– https://tagdiv.com/newspaper-8-8-update-what-s-new/
– https://forum.tagdiv.com/tagdiv-cloud-library-plugin/
Now the post templates can be created with the tagDiv composer. There is also a library of post templates that can be imported. These can be modified as you want if needed and applied to posts.

Thanks

Hi,

What list would that be exactly, a screenshot of it would be very helpful and what you want to change. I will try to help you as best I can.

Hi,

Please re-save the permalinks in WordPress settings, if that message is displayed. Then try again.

Hi,

After selecting a template and importing it, it should open in the tagDiv composer
– https://www.screencast.com/t/3WbtXY7T
– https://www.screencast.com/t/idSuUv6494I
There you can make modifications to it if needed, or just save it. It will appear in the selection for the post for example and you can apply it
– https://www.screencast.com/t/Hkf3mckPioc

What exactly is happening in your case, at which step is the problem?

At the moment it works on Chrome as well
– https://www.screencast.com/t/n5JrHicri
Deactivating the plugins seems to have solved the problem, or maybe you did something else.

Hi,

Indeed, that is an unusual problem, WordPress adding spaces when they should not be there. That could happen if the text is copied from different sources or non-default text editors are used, but in default WordPress editor it should not.

Momentarily the lists look like this when viewing your website
– https://www.screencast.com/t/5X3XvUUI
When will those spaces be added, after you edit the page and save it? I will make some more tests.

Hi,

Check if there is a background image set for the category
– https://www.screencast.com/t/bz8Ki7lmw
The image should appear as background and in the category header.

Thanks

Hi,

@lapoloniadelospolacos Where exactly should I look to see the problem? I browsed the website for a while but there is no issue
– http://prntscr.com/jsfbli
– http://prntscr.com/jsfbul

Thanks

Hi,

1. Try reducing it with negative top and bottom margins values, for the row containing the HTML element
– https://www.screencast.com/t/ujiawwj2rw
Or do it with CSS in Theme panel->Advanced CSS phones section
– https://www.screencast.com/t/VrN6jNY0ZX2S
These are half the values, modify them as you want

.home .td-main-page-wrap {
padding-top: 16px;
}
.home .vc_raw_html {
margin-bottom: 16px;
}

To make it visible only on phones, hide the row on all other devices
– https://www.screencast.com/t/fKKYXiqEi0i
– https://www.screencast.com/t/C4nvRf6ejzlg

2. For start the font is bigger in that example, 19px vs 14px. The body font applies for those links. Try making it similar.

3. I tried the same, seems to work for me
– https://www.screencast.com/t/KkXKpCQjgFcE
I have once seen this before, it was caused by optimization plugins or render blocking implementations in relation to multi-purpose elements. If you use such plugins maybe you can disable theme temporarily to check, or if possible exclude the multi-purpose plugin or from any optimization.

If that is not possible the buttons may or other multi-purpose may not work properly, the button could be styled with some CSS. Check on the other website you have as well.

Thanks

@hhealth Indeed, the new plugin may not work properly with an older theme, you could consider updating the theme. Check the new features added in 8.8 in the changelog (bottom of the page)
– https://themeforest.net/item/newspaper/5489609
Also note that since 8.7.5 the theme is GDPR compliant.

Update guide – https://forum.tagdiv.com/how-to-update-the-theme-2/

Hi,

We will investigate the issue and check if there is a problem. Sorry for the inconvenience.

Thanks

Hi,

The background set for that grid is a row background. Edit the page with the composer and change the background color
– https://www.screencast.com/t/fen3YxQ67

Thanks

Hi,

You seem to be using theme version 8.1.1. There would be no chance that the social counter plugin will work with the changes made by most social networks.
Please check the changelog to see all the fixes and new features of the theme through updates (bottom of the page) since 8.1.1 until latest 8.8
– https://themeforest.net/item/newspaper/5489609

You should update the theme and theme plugins to keep up to date
– https://forum.tagdiv.com/how-to-update-the-theme-2/
Older versions of the theme and plugins may also not work properly if you only update WordPress and not the theme and plugins.

Thanks