Hi,

Maybe you could wrap the whole code in a div, and also set a class of your choosing for the heading
– https://www.screencast.com/t/LiaZCIajKfnk
Then refer to this class like this
– https://www.screencast.com/t/O7C46dYNM
There would be other ways of doping it, if this does not work properly.

Thanks

HI,

All those images seem to be the default images used in the theme demo ads. Remove them from the theme panel ads section and the will not appear as mixed content anymore. There are online guides you can check when moving to a new domain
– https://www.quicksprout.com/2015/09/16/the-simple-guide-to-moving-your-wordpress-site-to-a-new-domain/
– https://wedevs.com/92444/change-wordpress-site-address/

There are also SSL guides for mixed content and other related issues
– http://www.wpbeginner.com/wp-tutorials/how-to-add-ssl-and-https-in-wordpress/
– https://css-tricks.com/moving-to-https-on-wordpress/
– https://yoast.com/dev-blog/move-website-https-ssl/
– https://forum.tagdiv.com/topic/moving-to-ssl/

Maybe these guides will be helpful to you and you can take care of all the issues.

Thanks

Hi,

A post share counter is not available at the moment, maybe it will be in the future. You could search for and use a plugin for that if required.

Thanks

All of those paragraphs have the same margin below them
– https://www.screencast.com/t/8EetmBoRI8F
The font size and line height are fixed for all paragraphs
– https://www.screencast.com/t/blhIOtKZ9YZ9
So all those paragraphs have the same styling and font properties. Their line height is not getting smaller or larger as the list progresses, it is the same.

Hi,

Thank you for your appreciation of the theme, there are many new features to come in future updates.

That is right, big grids do not have a title such as block. In this case you can use a title element on top of the grid
– https://www.screencast.com/t/l8NQhGj5RkI
To reduce the space between the title and grid you can use the CSS tab of the row containing the grid
– https://www.screencast.com/t/SBnsYbxBm0Sl
By setting a negative margin top for the row with the grid, it will be pulled up. This would be one way of doing it.

Thanks

Hi,

@amazingpaleo The ID seems to work when I test it (latest theme version used)
– https://www.screencast.com/t/GcG2m6DS99N
Maybe you use a caching plugin or implementation, or use CDN to serve theme files. Clear and purge all of these if that is the case. It is unusual however that all the other socials display accurate counts, and only Instagram is broken for you. Try changing the ID to something else, like this for example
– https://www.screencast.com/t/TXdU1T6Nhz
Then switch back to your ID, see if this helps.

Hi,

Maybe the hosting provider can specify what exactly from the theme is causing these problems. Basically the theme requirements are these
– https://forum.tagdiv.com/requirements-for-newspaper/
If those are set properly then something else could be the cause. Check if the same happen if you test with only theme plugins active, maybe a plugin is o blame.
On posts I see there is a 404 on a image that is not found, that could also delay the loading of the website.
– https://www.screencast.com/t/hdQBFwJw4lG

Changing the username of your profile is not required. Send us an email at contact@tagdiv.com and provide admin login. We will take a look at the social counter.

Hi,

Those images are served by Instagram, I don’t believe there is a way of compressing them or limiting their size. Maybe consider displaying fewer images.

Thanks

Hi,

Unfortunately there is no setting to add more socials in the plugin. Those are all the available ones. You could use a different social counter plugin that has more options, or maybe counter statistics.

It seems there is a header ad that is not displaying for some reason. That space could be created by it. Try checking the header ad spot in the theme panel and remove the ad there or verify if it is set properly.

Hi,

We recommend the WP Super Cache plugin, other caching plugins have not been tested. If that is not an option for some reason, other plugins can be used. They may work, work partially depending on configuration, or cause problems. In these cases there is nothing we can do unfortunately.
So if that is what the plugin support mentioned, maybe consider keeping the option disabled to avoid the conflict.

Hi,

Mailchimp would be compatible with the theme, you could use that as a newsletter/subscription functionality on your website
– http://www.wpbeginner.com/wp-tutorials/ultimate-guide-to-using-mailchimp-and-wordpress/
There is a newsletter element in the tagDiv composer, in which you can enter newsletter codes, currently from only a few providers however (Mailchimp works)
– https://www.screencast.com/t/Vg27MswbP
This element can only be placed on pages at the moment. For post sidebars you can use a text widget and enter the form code in it.

The theme by itself has no email options, it does not have any settings for mailing confirmations or sending any emails to users. You will have to manage these either through the hosting if they provide such a service, or with a plugin
– http://www.wpbeginner.com/wp-tutorials/how-to-use-smtp-server-to-send-wordpress-emails/
– http://www.wpbeginner.com/wp-tutorials/how-to-fix-wordpress-not-sending-email-issue/

Thanks

Hi,

Usually the theme system status is the main cause of such problems. Most hosting providers are limiting the allocated resources.
In some cases the solutions from these topics worked for blank pages and other composer problems, you could give them a try if possible
– https://forum.tagdiv.com/topic/gray-page-tagdiv/
– https://forum.tagdiv.com/topic/javascript-error-td-composer-wont-load/

Let us know the results after trying these suggestions.

Thanks

Blocks and grids use thumbnails that are created from your featured images
– https://forum.tagdiv.com/theme-thumbs/
The modules that make up blocks and grids have predefined thumbnail sizes, these cannot be changed by a theme setting, only enabled/disabled. If your thumbnails are not displaying properly, please regenerate them
– https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/

Hi,

Note that post template 11 will display the related /more from author below the featured video or image
– https://www.screencast.com/t/NWyCjegzs2
– https://demo.tagdiv.com/newspaper/td-post-how-to-make-a-perfect-caffe-macchiato-video/
They will not be in the unusual spot at the bottom of the page. Other than that there should be no problem. Changing the post template does not affect the filtering system that displays related posts. Only the position may change as mentioned.

Thanks

Hi,

It will probably take some time before Google will start serving your post pages in AMP format. I see that you enabled the plugin, now Google when it will crawl your website will see this
– https://www.screencast.com/t/Zs0BqABHd
After this your posts should be with AMP when accessing users will access them from the Google search page. AMP will not apply to your homepage, that will be the mobile theme if the plugin is active. AMP will apply only to your posts.
So it may take a period of time but eventually your posts will soon display like this in Google search
– https://www.screencast.com/t/xAZfxtntF

Thanks

Hi,

Our theme would not comply with those requirements, such as for example themes that are created with this is mind and dedicated to the accessibility profile.
There are no plans that I am aware of currently to make any changes in the theme in this matter.
If you plan to create a website for this purpose, instead of modifying a theme that may not be suited for this task, maybe look for a theme that has settings and options that can be used for accessibility.
That would be much easier since there will be no need for modifications to be made, and you can focus only on the special content.
If you choose to request a refund we will approve it, and you can search for a more specialized theme that is already built with this criteria in mind.

Thanks

Increasing it’s height will require to increase the height of the whole header
– https://www.screencast.com/t/acijSzOC

.tdm-header-style-2 .td-main-menu-logo img {
max-height: 90px;
}
.tdm-header-style-2 .td-header-menu-wrap-full {
height: 90px!important;
}

Be sure to enter that code in the desktop section of the Advanced CSS section.

The header style seems to display as intended in your website when stretched and using multi-purpose style 2. The logo is positioned on the left, not centered. The container structure does not allow it to be centered.
Maybe with a margin left or position, but that will most likely cause problems on smaller devices.

Hi,

There is no such setting in the theme. Maybe I can help you, but I don’t know exactly what you are trying to do.

Thanks

Hi,

The unique articles will apply to all the page content when enabled. It will make sure than no posts appear in the respective page.
So the problem would be that despite having different filtration in 2 elements, the unique articles setting removes posts that it should not. A link to your website and some examples would be very useful.

Check what happens if you disable the unique articles, check if duplicate posts appear in the page.

Thanks

Somehow I did not notice that, sorry. Indeed it seems the ads that are served by Google are wider than the container they are placed in. According to Google responsive ads should not break out of the container they are placed in
– https://support.google.com/adsense/answer/3213689?hl=en
– https://support.google.com/adsense/answer/3543893
Try setting a size for desktop in the theme panel for the article ads, see if this has any effect
– https://www.screencast.com/t/dLUxJbm3h4B

You can send us the login information by email, at contact@tagdiv.com and we will take a look. Please also include a link to this topic in the email.

Now I know what you mean. Instagram works but the username is not displayed on top of the images. I see that you installed the fitness blog demo. As it can be seen in the demo homepage, the Instagram name is not displayed
– https://demo.tagdiv.com/newspaper_blog_fitness/
It was decided instead to display a custom title “Instagram” and the demo design will remove the username.

So in order to display the name either remove the code that hides it from here
– https://www.screencast.com/t/tWGVw6FN
Or enter this code in Theme panel->Custom CSS

.td-blog-fitness .td_block_instagram .td-instagram-header {
display: block!important;
}

– https://www.screencast.com/t/zSajeccBPq

Hi,

Indeed, there are quite a few problems with the website. The structure is missing essential elements such as the header and there are errors
– https://www.screencast.com/t/AcUYjuMZWrj
You can first try the basics. Deactivate all plugins except theme plugins and check if this fixes the situation.
Remove any theme modifications you might have made, custom code added in the theme panel or theme files, deactivate the child theme if used.
If this has no effect, reinstall the theme. By FTP would be most recommended
– https://forum.tagdiv.com/install-via-ftp/