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Simion C.
tagDiv Staff

Hi,

When creating a category automatically a category page/archive will be created. The category base could be removed from the URL
https://jonnyjordan.com/blog/how-to-remove-category-from-your-urls-in-wordpress/
That would cause the URL to be test.com/apple You could also search some more online for solutions.

Simion C.
tagDiv Staff

Hi,

For me that page loads almost instantly, no flashing appears whatsoever. That flashing is caused by the way CSS works in cascade and will be noticeable in combination with a slow loading speed.
But that would not be the case here from what I can see. The website is fast.

If you could mention what exactly you want to change in that page and how, I will give you a solution.

Thanks

Simion C.
tagDiv Staff

Hi,

It is stated in the 7 days post sorting documentation that it will not work with any caching active
https://www.screencast.com/t/rJ5kTK6U4
There would be nothing that can be done in this case, this sorting will not work with caching unfortunately. You could try using a different sorting if possible.

Thanks

Simion C.
tagDiv Staff

Hi,

Some sharing socials will only be displayed on phones, they are hidden on other devices. I believe that is also the case with whatsapp and viber socials which only display on phones as well. That is the intended behaviour, not a browser or cache issue.

Thanks

Simion C.
tagDiv Staff

Hi,

Once entered the ads will be displayed at all times. The theme is compatible with Adsense ads so there should be no issue from the theme side. Simply enter the ad code you want and it will be displayed
https://forum.tagdiv.com/ads-adsense-overview/

Thanks

Simion C.
tagDiv Staff

I checked some posts, but I cannot see this issue
https://www.screencast.com/t/Dj5yvhRN
https://www.screencast.com/t/oeCNKIRAv
https://www.screencast.com/t/SryDWIJ65
There are conditions in the theme and filtering to ensure that this not happens, only posts from the same author should be displayed.

Simion C.
tagDiv Staff

Hi,

We did not make any changes to the theme structured data, it should be the same as before. The theme will add basic necessary markup to specific elements. You can test this with the Google provided tool
https://search.google.com/structured-data/testing-tool
Additionally markup could be added with a plugin if necessary. A page published time should be the one when the page is actually published, not an older date.

Simion C.
tagDiv Staff

Hi,

Please check the theme requirements first
https://forum.tagdiv.com/system-status-parameters-guide/
Ask your hosting provider to increase the allocated resources as mentioned in the guide. Then try to install a demo again. Additionally you could try deactivating all other plugins except theme plugins before attempting to install a demo. Let us know if there is still a problem.

Thanks

Simion C.
tagDiv Staff

Hi,

Glad you could solve the problem, I removed the link as requested.

Simion C.
tagDiv Staff

Hi,

The theme can be activated on a testing domain, there will be no problem doing so. According to Envato license terms, the theme license can be used on a single final product (website)
https://themeforest.net/licenses/standard
So a testing environment or local private install will not be a violation of the terms.

Thanks

Simion C.
tagDiv Staff

Hi,

That would happen if you built your posts with Visual composer, this was always not recommended to be done in our theme
https://forum.tagdiv.com/how-to-use-visual-composer/
When the tagDiv composer is active it will cause issues with posts built with Visual composer. A solution would be to deactivate the tagDiv composer (it will activate automatically when the theme is updated or installed).

Thanks

Simion C.
tagDiv Staff

Hi,

There has not been any theme update since then. Each issue is analyzed by our developer team and fixed. When this and also other issues are fixed, a theme update will be released. A theme update will include multiple fixes among others, not only one fix. Sorry again for this inconvenience.

Thank you!

Simion C.
tagDiv Staff

Hi,

That demo uses header style 10 with top bar style 1. There is a logo used with a similar background color
https://www.screencast.com/t/BAzlLLpwM4
Some icons are used in the menu, those are the only that were created, there are no other icons like those.
All the font properties of the header can be customized in the theme panel. You can also check the craft demo stylesheet to see what customization has been used
https://www.screencast.com/t/XL7rWsuFthB
It would not be hard to replicate the same look.

Thanks

Simion C.
tagDiv Staff

Hi,

That post seems to be of a higher transparency then the other one you mention. I could take a look if you could provide a link to that post. Some modifications in that code will have to be made, specify how exactly you want it to look and I will try to give you a solution.

Thanks

Simion C.
tagDiv Staff

Hi,

The socials are displayed in the top bar, so to display something near them you could use the same file, the one that you used initially. It may require further styling maybe, but they should at least appear in the right locations. Be sure to use proper code syntax so there will not be any errors caused by the addition.

Thanks

Simion C.
tagDiv Staff

Hi,

I believe there is a setting for that here, in the page edit screen
https://www.screencast.com/t/RkVbvbpOP5
For me the setting was enabled by default, the pages were set to translatable.

Simion C.
tagDiv Staff

HI,

Be sure to increase the max upload size parameter, this will affect the upload capability of WordPress. The theme file is around 10MB
https://www.screencast.com/t/CwoHIgHbtM
Upload this file only not the whole theme package. These are the theme install guides
https://forum.tagdiv.com/install-via-wordpress/
https://forum.tagdiv.com/install-via-ftp/
The FTP method is the most recommended install method in general. If you use a local development environment you could simply paste the theme file in the WordPress themes folder, then activate it.

Thanks

Simion C.
tagDiv Staff

Hi,

For me the images load properly in both Chrome and Firefox
https://www.screencast.com/t/mw5ouLp6sbJI
https://www.screencast.com/t/Gi2MKKv1amf
https://www.screencast.com/t/aJv7mvyN
https://www.screencast.com/t/Kc7VcPevfW7g
Most loading image problems are caused by plugins that interfere with the theme and affect the theme lazy-load. You could try to deactivate this theme feature if needed and monitor if the issue is still happening
https://forum.tagdiv.com/newsmag-loading-image-effects/
The issue is not happening for me at the moment, I have tried in both browsers and browsed the website for a while.

Thanks

Simion C.
tagDiv Staff

Hi,

That delay could be caused by a missing image that is trying to load
https://www.screencast.com/t/h73dXcbmW
The image was set when installing the demo, please try and remove/replace the images found here
https://www.screencast.com/t/nj4NUzfnuOk8
Then check in the browser inspector console if there is still a 404 mentioning the image, and also if the main issue is solved.

Thanks

Simion C.
tagDiv Staff

Hi,

From what I can see at the moment, the mobile front page is displayed on desktop at the moment
https://www.screencast.com/t/upeqZO14vJR
That could be caused and it is in general, by caching implementations. The mobile theme is sensitive when it comes to caching. It is only tested and works best with the WP super cache plugin. You could either disable the mobile plugin or try using different caching if possible the recommended plugin for best results.

I will try to help you further with your questions after the mobile issue is solved, so the homepage can be seen.

1/2. The header supports 2 menus, a main header menu and a top bar menu
https://forum.tagdiv.com/main-menu/
https://forum.tagdiv.com/top-bar-templates/
Another menu is not supported by the theme, maybe use a plugin if you need a 3rd menu in the website.

3. The justify text option was removed from WordPress in version 4.7. You could re-add the option if this is required for you
http://www.wpbeginner.com/plugins/how-to-add-underline-and-justify-text-buttons-in-wordpress/

4. I will take a look once the homepage will be visible.

5. Not all the blocks/modules display excerpts. You can see how all the blocks look here
https://demo.tagdiv.com/newspaper/block-1/
Note that even if a module displays an excerpt in certain layouts, this may be not visible when placed on a single column. Example
https://www.screencast.com/t/QJkTwULi

Thanks

Simion C.
tagDiv Staff

Hi,

The title length will be according to the limit you set either in theme panel for the module the big grid uses
https://www.screencast.com/t/FnnehtQlEM
Or in the grid settings while editing the page
https://www.screencast.com/t/D29srw87yY
From what I can see the title font properties in the big grid are not as in the demo, after installing it. You could simply set the ones you want in the style tab of the grid
https://www.screencast.com/t/Tgxhak9Kw6W

Thanks

Simion C.
tagDiv Staff

Hi,

You can align the images in the post content, when editing or creating the post
https://www.screencast.com/t/8HLXmoG5
Please correct me if I misunderstand something, and provide some more details and examples if possible. Also thank you very much for your appreciation of the theme.

Thanks

Simion C.
tagDiv Staff

Hi,

That would be possible only be entering specific post IDs in the block/grid
https://www.screencast.com/t/7TqeNDvMD
https://forum.tagdiv.com/block-settings-guide/
All the sorting options are dynamic and will continually change the content displayed in the element. For example a latest sort will always display your latest published posts. The theme does not work with the sticky post option in WordPress, it will not be taken into account.

Thanks

Simion C.
tagDiv Staff

Hi,

You can extend the support period by purchasing an extension
https://www.screencast.com/t/1tw8UUoWZd
It will be extended for a period of 12 months after the initially included 6 months will expire.

Thanks

Simion C.
tagDiv Staff

Hi,

I believe what you are looking for is a newsletter/subscription functionality. That would be possible through a plugin, there are quite a few free plugins that you can try. Search for some and try a few, pick the one you like.

There is a newsletter element in the tagDiv composer, in which you can enter newsletter codes, currently from only a few providers however
https://www.screencast.com/t/Vg27MswbP
This element can only be placed on pages at the moment. For post sidebars you can use a text widget and enter the form code in it.

Mailchimp would be a popular plugin in the matter, I found a guide
http://www.wpbeginner.com/wp-tutorials/ultimate-guide-to-using-mailchimp-and-wordpress/

Thanks

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