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Simion C.
tagDiv Staff

Hi,

Those images are default placeholders for multi-purpose elements, they will not cause any problems. Example
https://www.screencast.com/t/M3QNkwXFFUk
They will be added as long as the multi-purpose plugin is installed and active.

Thanks

Simion C.
tagDiv Staff

There are some image elements but no carousels at the moment
https://www.screencast.com/t/dB9nUyL0o5kO
Maybe in the future there will be such an element available. You could try plugins if this is required, there could be plugins you can use.

Simion C.
tagDiv Staff

Hi,

Let’s try to take things one at a time. Please state the current issues you are having with the theme and we will try to help you. As long as the theme requirements are met there should be no problems, as mentioned above.

It would be recommended to check hosting documentation or better consulting with them, in order to make effective modifications to the parameters mentioned in this guide.
If those are not set properly most likely there will be problems with the theme and plugins.

If you cannot use the theme or you are not satisfied with it, you can request a refund and we will approve it.

Thank you!

Simion C.
tagDiv Staff

Hi,

I could not say exactly if there will be modifications to the title headings in the next update. I believe there are some more important tasks to be completed at the moment. It is hard for the developer team to prioritize these tasks. Maybe in a future update you will be able to have more control over the headings.

Simion C.
tagDiv Staff
menu - reply

Hi,

Seems the header menu does not function properly. Could be the minification you currently have active that causes this. I could give you a code to make the second line of menu items clickable
https://www.screencast.com/t/3iAPUu18

.header-search-wrap #td-header-search-button {
position: initial;
}

If there are too many menu items they will be displayed in more rows. The header menu space can be stretched if needed
https://www.screencast.com/t/dwedPkcsDd
That code seems to set a border for a particular menu item, the first one of the second row, I don’t know what exactly you want to do with it
https://www.screencast.com/t/LVMM821P0n

Thanks

Simion C.
tagDiv Staff

Hi,

Please provide a link to your website if possible and more details about the issue. We will inspect it and try to identify the cause.

Thanks

Simion C.
tagDiv Staff

Hi,

There is a general setting for all block/widget titles font properties
https://www.screencast.com/t/bqVbwOHT
This setting will affect the sections you mention.

Thanks

Simion C.
tagDiv Staff

Hi,

The website will become boxed as soon as you set a background image/color
https://forum.tagdiv.com/background-introduction/

The header menu has settings to make it sticky, in the theme panel
https://www.screencast.com/t/7PAmGJgyZa

Let us know if you have more questions, we will try to help you as best we can.

Thanks

Simion C.
tagDiv Staff

Hi,

Please mention what exactly is happening that prevent you from importing the theme panel exported settings
https://forum.tagdiv.com/import-export-theme-settings/
This theme feature works properly, you can export and then import theme panel settings.

Thanks

Simion C.
tagDiv Staff

Hi,

Use the CSS solution then, although the code modifications should not provide 404 errors
https://www.screencast.com/t/930d6WyZp

.td_block_related_posts .td-related-right {
display:none;
}

Thanks

Simion C.
tagDiv Staff

Hi,

You cannot place ads inside the block structure. That is not a block feature. You can place ads above or below blocks on pages using an Ad box
https://www.screencast.com/t/WyUnvph0lwea
But not inside the actual, modules of a block or grid.

Thanks

Simion C.
tagDiv Staff

Hi,

That is unusual. So you set a background image for the header, and it only appears when logged in as admin. Sounds like e caching or CDN issue, but if you tried clearing them that may not be the case.

You could try deactivating all plugins except theme plugins and check again. If there is still a problem we could take a look. Send us admin login by email at contact@tagdiv.com and we will investigate. Include a link to this topic in the email.

Thanks

Simion C.
tagDiv Staff

Hi,

If you could provide some more details about what exactly you want to do, we will help you as best we can.

Thanks

Simion C.
tagDiv Staff

That happens because the image is included in a link, the link occupies the whole space
https://www.screencast.com/t/cyG4gKAzC2em
I could give you a code to make the link as wide as the actual image

.td-header-style-10 .td-logo-wrap-full a {
width: auto;
}

Enter it in Theme panel->Custom CSS code.

Simion C.
tagDiv Staff

Hi,

You should follow the installation instructions mentioned by the code provider. They should have documentation as to where that code has to be entered in the website. Maybe this guide would be helpful
http://www.wpbeginner.com/wp-tutorials/ultimate-guide-to-using-mailchimp-and-wordpress/

Thanks

Simion C.
tagDiv Staff

Hi,

I can’t say exactly what actions we will take in this matter, at the moment. We will make the necessary modifications in the theme if required.
You can upload fonts in the theme panel and use them
https://forum.tagdiv.com/font-customization/

Thanks

Simion C.
tagDiv Staff

Hi,

Try uninstalling the composer plugin and reinstall it after. Also check if there is sufficient memory allocated to WordPress
https://forum.tagdiv.com/system-status-parameters-guide/
Ask your hosting provider to increase the memory to the recommended value or higher if possible. Let us know the results.

Thanks

Simion C.
tagDiv Staff

Hi,

If you could mention what the code provider instructions are, it would be helpful. maybe it could be entered in a different location or directly in the theme files.

Thanks

Simion C.
tagDiv Staff

@hautenooz It would not matter how you make the modifications, as long as you make them and save the changes. There should be no problem and everything will work as before.

Simion C.
tagDiv Staff

Hi,

We could take a look, please provide a link to your website so we can inspect the issue. If the information you entered is valid, and the Facebook page is public with no restrictions it should work properly.

Thanks

Simion C.
tagDiv Staff

Hi,

That would depend on what links you are referring to exactly. If you could provide some more details, it would be very helpful.

Thanks

Simion C.
tagDiv Staff

Hi,

Couldn’t say at the moment, we will take the necessary actions if required, rest assured according to Google recommendations
https://webmasters.googleblog.com/2017/12/getting-your-site-ready-for-mobile.html

Simion C.
tagDiv Staff

Hi,

Seems there is an opacity issue with the socials, I could give you a code to make them visible as a quick fix
https://www.screencast.com/t/EDHzlZFsw

.td-post-sharing {
opacity: 1;
}

Enter it in Theme panel->Custom CSS section.

Simion C.
tagDiv Staff

You can submit for showcase by following this link
https://pr3.typeform.com/to/A8ZMaG

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