Hi,

Quite unusual, if the mobile theme is disabled for that page, it should not be displayed anymore. Looks like the settings has no effect.

Please send us an email at contact@tagdiv.com and provide admin login, also FTP or cPanel may be needed. We will investigate the issue. Include a link to this topic in the email. Let us know.

Thanks

Hi,

I see the problem, the menu seems to load in an unusual way before it snaps into position
– https://prnt.sc/pqne4r
Are you using any CSS or JS optimization plugins? Would it be possible to temporarily deactivate them, then clear the cache? Check if that solves the problem. Let me know.

Thanks

Hi,

The theme has sharing options only for posts. For pages there is no sharing provided. Regardless of using the default blog page or a static page, sharing them is not possible from the theme side.

You could try some sharing plugins if this is required, they might have capabilities to provide sharing options for pages.

Thanks

Hi,

Please try and enter the code mentioned at the bottom of the requirements guide, in the htaccess file – https://tagdiv.com/newspaper-theme-requirements/
– https://prnt.sc/pqn5yq
Also check the other requirements. Then try to use the composer again. If the problem remains we could take a closer look. Send us an email at contact@tagdiv.com and provide admin login, also cPanel will be very helpful. Let us know.

Thanks

Hi,

That looks like a gallery. Is it provided by a plugin? Is it in the post content? Also how is it integrated with the post template or post?
Would it be possible to provide a link to the staging website so I can take a look?

The theme has a gallery that you can use in posts and pages as well
– https://demo.tagdiv.com/newspaper/td-post-aston-villa-beat-liverpool-to-join-arsenal-in-the-fa-cup-final/
– https://forum.tagdiv.com/gallery-2/

The theme package does indeed contain the Revolution slider. No need to activate it, simply ignore the activation messages. It is a bundled plugin, you can use it fully without the need of a activation key
– https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins

Thanks

Hi,

Currently the theme doesn’t have recaptcha capabilities. While using a plugin for this should make the captcha appear in the WordPress login screen – https://prnt.sc/pqmrj1
it won’t appear in the theme login modal.
At the moment in order to display additional elements in the login modal of the theme, would require to edit the PHP file. It can be done in a child theme
– https://prnt.sc/pqmztj
Or you could disable the theme login, and use the WordPress login where you can add captcha easier. If you have more questions let me know.

Thanks

Hi,

So when you set a footer page, the plugin content appears twice? Where is the content of the plugin supposed to appear exactly? Also how are you implementing the plugin (code, shortcode etc)?

Thanks

Hi,

Sorry for the misunderstanding. I see the pull-down filter is hidden on desktop with CSS, but on mobile there is stronger code coming from the theme that make is visible
– https://prnt.sc/pqmctx
You could simply disable it if you don’t want it on desktop and mobile
– https://prnt.sc/pqmddi

Hiding it with CSS for mobile is possible as well – https://prnt.sc/pqme30 You just have to make the initial CSS code that was used, stronger. Look for it in the theme panel Custom CSS section and add !important to it.

Please let us know if you have more questions.

Thanks

Hi,

Looks like there is a design issue with the single template the Life demo uses. I will add it on the list and it will be fixed as soon as possible.

A quick solution would be to edit the template with the composer set a negative margin for the featured image element – https://prnt.sc/pqm8zj use 48px and it should look fine.
Sorry for the inconvenience, please let us know if you have more questions.

Thanks

Hi,

I remember seeing this a few times before, quite an unusual issue. Are you using the latest theme and WordPress versions?

We could take a closer look at it, please send us an email at contact@tagdiv.com and provide admin login. Include a link to this topic in the email. Let us know.

Thanks

Hi,

A cloud header template can be customized for all it’s 4 stages:
Default desktop – https://prnt.sc/pqlxwc
Sticky desktop – https://prnt.sc/pqly2j
Default mobile – https://prnt.sc/pqlybd
Sticky mobile – https://prnt.sc/pqlyh8

This can be done using the header manager – https://forum.tagdiv.com/header-manager/
Please edit the cloud header you are using and customize these states as you want
– https://prnt.sc/pqm0e3
Please let me know if you have more questions.

Thanks

Hi,

Seems there may be a problem. On my end while in the backend they look fine
– https://prnt.sc/pqlumc
In the actual post they don’t display correctly – https://prnt.sc/pqlv64
A quick solution is to use CSS to make them display properly – https://prnt.sc/pqlvwj
You could use this code for the time being – https://pastebin.com/1TTGL1wr

I will add this issue on our list and it will be investigated and fixed as soon as possible. Let me know if it works for you or if you have more questions, and sorry for the inconvenience.

Thanks

Hi,

You can increase the line-height for the lists, in the theme panel font settings
– https://prnt.sc/pqlna0
Try it with 30px, they will be similar to the paragraphs – https://prnt.sc/pqlo07
Let me know if you have more questions.

Thanks

Hi,

You mean the space between the lines of a list? – https://prnt.sc/pqlki9
That space could be increase by increasing the line height of lists in the theme panel, if they are in the post content – https://prnt.sc/pqllbw
Of course doing it with CSS is perfectly possible. Let me know if you have more questions.

Thanks

Hi,

From what I can see there is custom CSS that stretches the composer rows, this should not be done – https://prnt.sc/pqlgyf
As a result the images will be stretched as well.

If you want a wider layout please consider using cloud templates. They can be used for categories, tags etc
– https://cloud.tagdiv.com/#/load/Category
– https://cloud.tagdiv.com/#/load/Tag
These templates are created with the composer, meaning there will be access to row width settings – https://prnt.sc/pqli96

In stretched rows we recommend to use flex blocks and loop elements for better and more quality results – https://cloud.tagdiv.com/#/load/Blocks
If you need help or you have more questions let us know.

Thanks

Hi,

@pankaj221 Looks like the HTML structure of the post template is incorrect. Is the issue solved if you change the post template? Or what if you set a different sidebar? If you have sent us an email we will take a closer look.

Thanks

Hi,

So you would like to display a different footer page for the other languages, that is possible. This is a similar topic that you can follow
– https://forum.tagdiv.com/topic/problems-on-sidebar-and-footer-translation-with-wpml/
If you have more questions let me know.

Thanks

Hi,

The mobile theme is a plugin, you can simply deactivate the plugin. Then the content form desktop will appear on mobile (responsive version). The elements in the page like blocks and grids will adapt to display correctly on mobile.

Thanks

Hi,

The mobile theme should apply only on phones, not on tablets. I have checked your website, seems like the mobile theme is not active at the moment – https://www.sciencenation.de/
I could take a look if you activate it. Let me know.

Thanks

Hi,

The example you mention – https://prnt.sc/pqjt5k is block 1, which looks like this
– https://demo.tagdiv.com/newspaper/block-1/
Most predefined blocks Blocks (1->25) look different when placed in different layouts (1/2/3 columns).
What exactly is the problem you are facing? provide a link to where the block in question can be seen. I will inspect it to see if there is a problem with it. Let me know.

Thanks

Hi,

You can name the typekit fonts as you want – https://prnt.sc/pqjpeh in the theme panel. Same for the custom fonts – https://prnt.sc/pqjq3q
If you have more questions let us know.

Thanks

Hi,

@Maggo If you would like us to take a look, please let us know. Mention some more details about it, and post a link to where we can see the problem.

@Decentralbox That should have been possible to solve with CSS, if you should activate the mobile theme again in the future, we could give this another try.

Thanks

Hi,

I have inspected the website. From what I can see the current font for the date on modules is this one – https://prnt.sc/pqj9zh
The general setting for the font used on the date is in the theme panel here
– https://prnt.sc/pqjajd
Changing the setting from there should be reflected in the website.

I see you are setting a new font in the composer – https://prnt.sc/pqjeu1 That should override the general theme panel setting as far as I know, but it seems it doesn’t. I will add this on our list and it will be investigated.

The solution would be to set the font you want for the date in the theme panel. Let me know if you have more questions.

Thanks

Hi,

I see the problem. That vertical line is added by the Lifestyle demo currently installed in the website. It is a design item used for the next/prev pagination, specific to this demo – https://demo.tagdiv.com/newspaper_lifestyle/ -> https://prnt.sc/pqj6ul

The quickest solution is to hide that line – https://prnt.sc/pqj7dm
Enter this code in the theme panel custom CSS section

.td-lifestyle .td-next-prev-wrap .td-ajax-next-page:after {
display: none;
}

Let us know if you have more questions.

Thanks

Hi,

Those two featured image elements can be used regardless of the cloud post template. I believe Calin was using this template in the example
– https://cloud.tagdiv.com/#/single/single/Single/12
If you have more questions let us know.

Thanks