Hi,

So the initial post that uses the influencer cloud template displays fine on mobile, the issue is happening when the next posts are auto-loaded. I could take a look at it, to see what happens. Please post a link to the post where the issue can be seen.

Or send us an email at contact@tagdiv.com and provide admin access, and details about how we can see the problem. Include a link to this topic in the email.

Let me know.
Thanks

Hi,

The smart sidebar will apply if there is a sidebar set for the posts
– https://forum.tagdiv.com/smart-sidebar-2/

I checked a few of your posts and they don’t have a sidebar set – https://prnt.sc/omursy so there can’t be a smart sidebar if there is no sidebar.

First please check if there is a sidebar set for the posts – https://prnt.sc/omuskq
Then check if the sidebar contains widgets – https://prnt.sc/omut9y

If you have created sidebars, please try to not use various characters in their names
– https://forum.tagdiv.com/sidebars-tutorial/

Let me know.
Thanks

Hi,

Are you entering the ACF date and country manually? Maybe they can be split in two ACF fields, then you can wrap each in their own container in the code, so they can be targeted individually – https://prnt.sc/omummw – https://prnt.sc/omuom3 – https://prnt.sc/omup88

If that is not possible, another way you could do is to simply add a br tag between them like this
– https://prnt.sc/omuk42 – https://prnt.sc/omukbg
It should set the country in a new line, but it still cannot be targeted with CSS.

Thanks

If you want to use one of the theme post template for a CPT, try to copy the desired single and loop single from the composer in the child theme (main folder).

So for example I have a CPT called td_book and I want to use post template 4 for it. I copied the loop-single-4 and single_template_4 PHP files from the composer in the main child theme folder – https://prnt.sc/omu5sk

The single_template_4 has to be renamed single-yourCPTname, in my case it is single-td_book.
So now the CPT uses post template 4 – https://prnt.sc/omu6r9 – https://prnt.sc/omu6vm
Should work the same for you, please give it a try and let me know.

Hi,

There are quite a lot of fonts available in the theme, about 700 of them. That one however is not among them. If you have the respective font or it is free to download and use, there is a section in the theme panel where it can be uploaded
– https://forum.tagdiv.com/font-customization/ (has to have a woff extension)
Once uploaded the theme will load it, and it will appear in the font selection list.

Please let us know if you have more questions.
Thanks

Hi,

If you want to disable the sidebar for a post, you can do it while editing the post
– https://prnt.sc/omtlfh
The sidebar can be set to appear on the left, right or it can be disabled.

If you want to edit/remove/add widgets in sidebars you can do so in Appearance->Widgets
– https://prnt.sc/omtnp0
Widget sidebars can be created like this – https://forum.tagdiv.com/sidebars-tutorial/

Please let me know if you have more questions. In case I misunderstood what you want to do, provide some more details about it.

Thanks

Hi,

They won’t appear in pages even if you set them. The theme page templates don’t display the featured image – https://forum.tagdiv.com/page-templates-2/
While a featured image can be set, it is used only when the composer blocks and grids are set to display pages, as a thumbnail.

Please provide some more details about what you want to achieve within a page, and I will try to help you. Let me know.

Thanks

Hi,

Quite unusual. I see the original image is much smaller but it is stretched for some reason. There are quite a few parameters on the image – https://prnt.sc/omtfbe
However I could provide you with a code to limit the footer logo image width to it’s intended size
– https://prnt.sc/omte2m

.footer-logo-wrap img {
max-width: 300px;
}

If you have more questions let me know.
Thanks

Hi,

I don’t quite understand what the problem is. What should that button insert? Looks like this for me
– https://prnt.sc/omt2f5
Are you maybe using a plugin that ads more settings or buttons to the MCE editor? You could check the plugin settings in this case.

If I misunderstand please let me know, also provide some more details about the problem.

Thanks

Hi,

From what I can see the homepage is set as footer page in the theme panel. Please check there and remove it, replace it with a different page or set a footer template, depending on what you want to display in the footer – https://forum.tagdiv.com/footer-templates/

If you have more questions let me know.
Thanks

Hi,

You can add that line in the wp-config file. The memory can be increased in other places as well if needed
– https://docs.brainstormforce.com/how-to-increase-the-memory-limit-of-your-site/
Once changed it should be reflected in the theme system status panel.

Thanks

My mistake, I forgot to make a modification in the code before pasting it here. Remove it and add this one, should work fine now

@media(max-width: 767px){
.category .td-main-sidebar .td_block_instagram,
.single .td-main-sidebar .td_block_instagram,
.category .td-main-sidebar .td_block_15 .td-cust-row:nth-child(2),
.single .td-main-sidebar .td_block_15 .td-cust-row:nth-child(2) {
display: none;
}}

Please let me know if you have more questions.
Thanks

Thank you for the valuable feedback, much appreciated. The theme plugins should deactivate themselves automatically after the theme is updated (by any means), and there should be an update buttons for each of them in the theme plugins panel – https://prnt.sc/omf9g5

I will add this on our testing list and we will investigate the update by Envato plugin. If there are problems we will solve them if possible. or as you say add this case in the update documentation.

Please let me know if you have more questions.

Hi,

Files from the booster file still cannot be edited in the child theme. That may be possible in the future, can’t say for sure at the moment. We will try to provide more capabilities for the child theme where it is possible.

Thanks

So you want to do this for category pages and post pages. I can provide a code to remove the Instagram section from the sidebar on mobile, I could also remove a post from those two blocks (the third module). The sidebar will look like this on mobile
– https://prnt.sc/omeysl
The code will apply to all category pages and post pages on mobile. It can be entered in the Theme panel->Custom code->CSS section

@media(max-width: 767px){
.category .td-main-sidebar .td_block_instagram,
.single .td-main-sidebar .td_block_instagram,
.category .td-main-sidebar .td_block_15 .td-cust-row:nth-child(2),
.category .td-main-sidebar .td_block_15 .td-cust-row:nth-child(2) {
display: none;
}}

I can modify it if needed. Let me know.

Hi,

1. The revolution slider is a very complex plugin, with many settings. The documentation for it can be found here – https://www.themepunch.com/support-center/

In the composer there is a dedicate element for it – https://prnt.sc/omc9tq there you can enter the name of the slider you want to use – https://prnt.sc/omcc4w
– https://prnt.sc/omcce2
It has embed capabilities as well for the sliders – https://prnt.sc/omccpe so you can place it anywhere.

2/3. The slider can display what is mentioned in their documentation
– https://www.themepunch.com/slider-revolution/module-content/

4. I don’t know if that is possible unfortunately, I believe that when creating an image slider with the plugin you have to choose the images manually. Then the image you choose will be used until you change them again.

Thanks

Hi,

The child theme has been improved in update 9.8 and will be improved further where possible. Sorry again for the previous issue, now it should work fine.

Hi,

There is a problem with it, it is the same on my end. Deactivating WPBakery seems to solve it. I will add this issue on our list and it will be investigated.

So the solution would be to deactivate WPBakery if this is possible, for the time being. Sorry for the inconvenience.

Thanks

Hi,

The title line spacing can be reduced by changing the line-height, for example
– https://prnt.sc/ombguv (default is 21px)

.td_block_10 .td_module_9 .item-details {
line-height: 15px;
}

The space below the tags is there because by a margin. Where tags appear usually (in the post page) there is a margin. This margin applies now in the module, but it can be removed
– https://prnt.sc/ombln2

.td_block_10 .td_module_9 .td-tags {
margin: 0;
}

To make the text grey, as it is now, you could do this – https://prnt.sc/ombqyz

.td_block_10 .td_module_9 .news_details,
.td_block_10 .td_module_9 .news_details > a {
color: grey;
}

Adding a margin between the title and date is possible for some modules, the ones that have a link for the title, as then you can target the link and add the margin or padding
– https://prnt.sc/ombs6l
But the ones with no link contain just text, there is no HTML to target
– https://prnt.sc/ombsl0

.td_block_10 .td_module_9 .news_details > a {
margin-right: 10px;
}

For the country to be in a new line it would have to be set in the code itself, or with CSS. With CSS it cannot be targeted as it currently is – https://prnt.sc/ombtfu
There isn’t a CSS code to target specific characters from a text that aren’t part of a container, and place them in a new line.

Maybe you can add containers for the displayed data, so they can be targeted better. Let me know.

Thanks

Hi,

For the homepage you can choose a static page, or the default WordPress blog page (your latest posts)
– https://forum.tagdiv.com/homepage-how-to-build-and-set-it/
The blog page doesn’t have many settings, it will be a list of the posts you have published sorted by latest.

The logo will always lead to the website homepage when clicked. The homepage you set in the WordPress reading settings. You can also add the homepage in the menu, as on our demo
– https://demo.tagdiv.com/newspaper/

1/2. I don’t quite understand what you want to do with those pages. Create as many pages as you want with the elements you want in them, there is no limit.
The post page option in the WordPress reading settings won’t be used by the theme
– https://prnt.sc/omb6d1 as there is not need for it. With the composer you can build any page and configure it to display the desired content, and add it to the menu if needed.

Let me know.
Thanks

You could use a cloud post template, then the above will also work. Cloud post templates can be designed with the composer – https://cloud.tagdiv.com/#/load/Single
So you could do what I suggested above in a cloud post template – https://prnt.sc/omb1rr

Or as I mentioned, if you just want to remove some widgets from the current post sidebar you have set, for mobile, I can provide a code for it. But I will need a link to where I can see the sidebar, and details about what you want removed on mobile from the sidebar widgets. Let me know.

Hi,

That was an important update for the theme. There were changes to the file structure, as most of the theme files were moved in the composer plugin. Now the tagDiv composer has to be active at all times in order to maintain the same functionality. There won’t even be a theme panel without the composer active.

All the theme panel settings, custom codes, ad codes entered in the theme panel are saved in the database of the website, they will be there after updating.

We recommend where possible to test the update from older theme versions (pre 9.7) to the latest version, in a development environment, like a copy of the website. This way it is safer, to see what happens and identify possible issues. There are duplicator plugins that can create a copy of the website.

If you use a child theme, this will have to be remade using the child theme provided in the latest theme package
– https://forum.tagdiv.com/the-child-theme-support-tutorial/

Please let us know if you have more questions.
Thanks

Hi,

The infinite loading feature for posts is available regardless of the demo used. It has been around for quite some time – https://tagdiv.com/infinite-loading-for-single-posts/

The option can be activated while editing a cloud post template
– https://i.imgur.com/m2YxV1Y.png
Activate and configure the infinite loading with the available options, then you can apply that post template to the posts you want. They will have infinite loading (the posts that are auto-loaded can use any post template).

Please let me know if you have more questions.
Thanks

Hi,

If you have set a title and description with Yoast they should appear in the page source
– https://yoast.com/wordpress/plugins/seo/titles-and-meta-descriptions/

I made a quick test on my end, for the homepage – https://i.imgur.com/aaMwZOX.png
The meta appears correctly – https://i.imgur.com/B0zOsG7.png
It should be the same for you. Please post a link to the website so I can take a look.

Thanks

Hi,

That is not possible at the moment, unless maybe making modifications in the mobile theme code. From what I know this is added on our list as it has been suggested before, we will try to add more inline ads for desktop and loop ads for mobile in coming updates. Sorry for the inconvenience.

Please let me know if you have more questions.
Thanks