Hi,

That could mean you are uploading the whole theme package, not the actual theme. When downloading the theme from themeforest, there are 2 options, to download the full package or just the theme – https://forum.tagdiv.com/whats-included/

Envato has an article about it here – https://envato.com/blog/install-themeforest-wordpress-theme/

Please follow the theme install guides carefully and there should be no problem
– https://tagdiv.com/how-to-install-newspaper-theme/
Install either by WordPress or by FTP, the steps are described for each method.

If you have more questions please let me know.
Thanks

Hi,

When using a cloud header template, you can design the desktop and mobile headers, and their sticky versions as well – https://forum.tagdiv.com/header-styles/
Simply edit the header with the composer – https://prnt.sc/ooh1e1
Activate the sticky mode in the composer to see what elements it contains
– https://prnt.sc/ooh1ua
Then click on the elements you want to modify, or remove them all. If they are all removed the header won’t have a sticky mode.
Do the same for the mobile sticky header – https://prnt.sc/ooh2e1

If you have more questions let me know.
Thanks

Hi,

So from what I can see you would like to change the color of the ajax menu items, both the default color and the active color.
A code like this will do that – https://prnt.sc/ooh05b
The code will apply to all blocks. I can modify it if needed, let me know. Here is the code used in the example

.td-subcat-filter .td-subcat-list a {
color: red;
}
.td_block_wrap .td-subcat-item .td-cur-simple-item {
color: blue;
}

Thanks

Hi,

Try to use one of these fonts, they support the specific language sub-sets
– https://fonts.google.com/?subset=vietnamese
Also activate the Vietnamese sub-set in the theme panel – https://prnt.sc/oogtfp
– https://prnt.sc/oogtk7

Let me know if you have more questions.
Thanks

Hi,

That would mean the post content begins with a video link, the automatic excerpt is picked from the beginning of the post.
One solution would be to set a manual excerpt in the post edit screen
– https://prnt.sc/oogm10
– https://forum.tagdiv.com/excerpts-introduction/
But that could take some time if there are many posts in this situation.

Another way would be to un-comment this code in the highlighted file
– https://prnt.sc/oogn89 -> https://prnt.sc/oogmvv
Doing this will remove all the links at once. I will make a note of this and check why that code is commented. Please let me know if you have more questions.

Thanks

Hi,

That would be correct, the categories displayed in the mega-menus will be ordered alphabetically. This is how it is set by default, a setting to arrange them in a custom order isn’t available at the moment unfortunately for the default header styles.

The cloud header styles have an option to order them by ID – https://prnt.sc/oogfrv maybe there will be more options added, can’t say for sure at the moment.

You could use the plugin mentioned in this topic
– https://forum.tagdiv.com/topic/category-order/
With it it should be possible to arrange the categories as you want. Please let us know if you have more questions.

Thanks

Hi,

The code must have this format basically – https://prnt.sc/oog3yz It should be loaded in AMP pages, check with the inspector – https://prnt.sc/oog4l7
The required tags are loaded by the theme automatically.

The theme simply loads the desired analytics code, for more on how to analyze the data you could check some guides. Maybe these are helpful
– https://www.mediavine.com/tracking-amp-traffic-using-google-analytics-segments/
– https://www.tatvic.com/blog/track-amp-google-analytics/

Thanks

Hi,

That is the playlist element, there is one for YouTube and one for Vimeo. They are available in tagDiv composer – https://forum.tagdiv.com/tagdiv-composer-tutorial/

You can place a playlist in any page or cloud template. While editing with the composer drag and drop it in the location you want and add video IDs
– https://prnt.sc/oog1kn – https://prnt.sc/oog2qc
Here is a small guide for the playlist – https://forum.tagdiv.com/video-playlist-2/

If you have more questions please let us know.
Thanks

Hi,

How are you embedding the videos? Pasting the video link in the post content seems to work fine on AMP – https://prnt.sc/oofyn3 – https://prnt.sc/oofyib
If I misunderstand the problem let me know.

Thanks

Hi,

So you would like to remove the sidebar position and selection options? That could be done by removing the actual code for them – https://prnt.sc/oofvct
But after an update it will have to be done again. A setting to disable these options does’t exist unfortunately.

If you have more questions let me know.
Thanks

Hi,

Should work fine now, sometimes there could be minor issues with the cloud server that cause an error to appear. Please try to user the cloud library again, let us know.

Thanks

Hi,

The global header option can be overridden by a more specific case. So for example if a global header template is set, then in a post template a different header is set, this will override the global header.

If you want to use the same header for all the website, set it globally, and make sure specific pages or cloud templates don’t use their own headers. If one is using a different header style, edit it with the composer and make it use the global header
– https://prnt.sc/oofnpr

Here is a guide on the cloud plugin – https://forum.tagdiv.com/tagdiv-cloud-library-plugin/
And a composer tutorial – https://forum.tagdiv.com/tagdiv-composer-tutorial/

Please let me know if you have more questions.
Thanks

Hi,

Please check in the article bottom ad spot, in the theme panel ads section
– https://prnt.sc/oofjgm
That looks like the article bottom ad, it is trying to load the default original image which was probably removed.

Please let us know if you have more questions.
Thanks

Hi,

So the images you set for the product do not appear. I made some tests on my end, looks fine from what I can see – https://prnt.sc/oofgqt
Product page – https://prnt.sc/oofgwe
Shop page – https://prnt.sc/oofgzw
Product category page – https://prnt.sc/oofh3e

If you remove the global product image are there any errors in the page? Check with the browser inspector.

Thanks

Hi,

That is possible. Each page or template can have it’s own header if needed.

In case of a category page, start by importing a ready made cloud template (you can make modifications to it as well) or creating a new one from blank
– https://cloud.tagdiv.com/#/load/Category
Here is a guide for the cloud library plugin – https://forum.tagdiv.com/tagdiv-cloud-library-plugin/

Once you import or create a cloud category template, edit it with the composer. Now you can create/import a header in it – https://prnt.sc/oofb52
This way the respective category page can have it’s own header.
There are headers built by us, if you like one simply import it and customize it
– https://cloud.tagdiv.com/#/load/Headers
Or build your own – https://prnt.sc/oofcai – https://prnt.sc/oofcq8

If you need help or you have more questions, please let me know.
Thanks

Hi,

From what I know the button issue was solved in a previous update, so it shouldn’t happen anymore.
The video should now be in view when clicking the button to play it, looks fine on my end.
Please post a link where this is still happening on your website, I will take a look. Let me know.

Thanks

Hi,

Sorry for the misunderstanding, so you would like to remove the placeholder when the user begins to type. Currently there isn’t an option for it, I will add this on the list.

Please enter this code in the custom CSS section, it should remove the search placeholder text when focusing the input field

.tdb_search_form input[type=text]:focus + div + div {
display: none;
}

If you have more questions let us know.

Thanks

I could add this on the list, our developer team will take a look and see if this can be improved in future updates. Thank you for the suggestion. Please let me know if you have more questions.

Hi,

1. So you have created a page besides the homepage. Pages can display any posts you want, the blocks have an extensive filtering and sorting options, please see this guide
– https://forum.tagdiv.com/block-settings-tutorial/
Posts that appear in blocks will lead to the post page.

So for example you can place 5 blocks, each can show posts from your desired categories. Most sorting methods are dynamic, an exception would the featured method
– https://prnt.sc/onaz3p
If you would like to make a block or grid display specific posts, you could sort by featured for more control. That means that only posts that you assign to the Featured category will appear in that element – https://forum.tagdiv.com/featured-posts-2/
If you add just one post in the featured category, that will be displayed in the block until another one is added, and so on.

2. Each block or grid can be filtered as a whole. So it is not possible to filter it to show 3 posts from one specific category, and 2 from another – https://prnt.sc/onb1tz
Use multiple blocks to have a different filtering set on them.

3. One way is to use the featured sort, as mentioned in my first answer. But the posts will still cycle as you enter more in the featured category.
You could enter post IDs manually in the provided filter – https://prnt.sc/onb38k
Once post IDs are entered there, that block or grid will always show only those posts, until you edit the page and replace/remove them.
The filtering and sorting will affect the block or grid as a whole, the posts will be displayed accordingly. There can’t be a static (sticky) post in one module while the rest use a different sort.

4. Some footer styles come with predefined content, this content can’t be changed. The widgets you mention are 2 block 7 widgets and a popular category widget, that are predefined in the footer, they can’t be removed or customized.

If you want to replicate this but with your own settings, you can choose an empty footer template – https://prnt.sc/onb6qy and add a block 7 widget in the first and second footer section, and a popular category in the third – https://prnt.sc/onb7gj COnfigure them as you want. The popular category widget will show categories which have the most posts in them automatically.
– https://forum.tagdiv.com/footer-templates/
The theme provides an option to set a footer page instead of a template. So you can also create a page and set it to appear in the footer, instead of a template.

5. I believe you are referring to the email in the footer
– https://prnt.sc/onb9rt
Like other elements the color of the email link will be the theme accent color
– https://prnt.sc/onba0q
A dedicated setting just for the email isn’t available unfortunately. However I could give you a code to change it’s color without changing thew theme accent color
– https://prnt.sc/onbbz1
The code can be entered in the Theme panel->Custom code->CSS section
– https://prnt.sc/onbc7d – https://pastebin.com/8aeM6F9a

Please let me know if I missed something.
Thanks

Hi,

I see you did it – https://prnt.sc/onaty5

Using cloud header templates you can customize all the 4 states of the header, desktop default and sticky, and mobile default and sticky. While editing the header in the composer all you have to do is to activate these modes one at a time and customize them
– https://prnt.sc/onauov
Note that those toggles are just to activate the sticky modes in the composer, not enable/disable the sticky mode of the cloud header. If a sticky version is not needed, you can toggle the sticky mode to on in the composer and remove all the elements from it.

Please let me know if you have more questions.
Thanks

Hi,

There is a general setting that will remove the comment count on modules
– https://prnt.sc/onat93
This will affect all the theme modules in pages, category pages etc. Let me know if you have more questions.

Thanks

Hi,

That shouldn’t be a problem, from what I can find online there is no actual limit for the internal links that appear in a page – https://yoast.com/video/ask-yoast-internal-links/
– https://ignitevisibility.com/how-many-links-should-be-on-a-page-for-seo/
You could search for some more opinions online.

Thanks

Hi,

@meri You could use flex blocks, these now have options to change the heading of the title (since update 9.7.4) – https://prnt.sc/onaohm – https://prnt.sc/onaoo8
The options is available for all the flex blocks.

However, if you would like to modify a block template, that is possible to do in a child theme now. So for example if you use block template 3, copy it in the child theme like so
– https://prnt.sc/onapsr then modify the heading from h4 to what you want.

If you have more questions let me know.
Thanks

So you would like to create two columns in the post content, that is possible. Please check in the formats drop-down – https://prnt.sc/omx0fq
The option should be there, exactly as in my screenshot. Let me know if you have more questions.

Hi,

Sorry for the inconvenience, but I can’t say at this point when or if this will be available. Remains to be seen. Hopefully in a future update it will be possible, our developer team will try to find a solution.

Thanks