Hi,

Please provide a link to your website if possible, and we will inspect it.

Thanks

Hi,

I have inspected the website, but I do not see any problems with any of the mega menus
– https://www.screencast.com/t/mmrXT4UZF
They all seem to work properly at the moment. Please correct me if I misunderstand.

Thanks

Hi,

Please try the manual activation method, that might be just a temporary issue
– https://www.screencast.com/t/UbZKZf2BR
Let us know if there is still a problem.

Thanks

Hi,

There have been many changes since version 7.7. The latest theme version is 8.1.1 at the moment. In version 8 the tagDiv composer was introduced as the main page builder
– https://forum.tagdiv.com/tagdiv-composer-tutorial/
This editor can have an impact on pages created with Visual composer. It is activated by default when the theme is updated or installed. Simply deactivate it in the plugins section and the website should display properly.
Also custom code or theme modifications you might be using with the current version, might not work properly with the latest update. The child theme if used, might need adjustments as well. Use this guide to update the theme
– https://forum.tagdiv.com/how-to-update-the-theme-2/
I see that currently that you are using version 8.1 on the website. There are no issues with the homepage that I can see.
That flash could be caused by a plugin conflict. Try deactivating all plugins except theme plugins as a test. Clear any caching installed after this. Then check if the issue is still happening.

Thanks

Hi,

That depends on how you are adding the images in the sidebar. Single image or image box elements have options to set a link for the images and open it in a new tab. If you use a text widget, you can do it like this for example
– https://www.screencast.com/t/Dg1ZTEmYNpl
– https://www.screencast.com/t/VhWD8xxL

Thanks

Hi,

There are many footer templates that you can choose from
– https://forum.tagdiv.com/footer-templates/
Some contain predefined content and content will be added below them, others are empty templates. The demo uses footer template 1 for example
– https://demo.tagdiv.com/newspaper/
Those three blocks are predefined in the footer template. The logo and footer text can be set in the theme panel
– https://www.screencast.com/t/WEtc5iIyu
Socials can be enabled or disabled in the same footer settings. The socials displayed will be the ones entered in Theme panel->Social networks
– https://www.screencast.com/t/G7EppaN9xriM

Thanks

Hi,

I see that the Visual composer button is present as an option, in the page edit screen. Classic mode should look like this- https://www.screencast.com/t/OetQ94Y6oS13
Backend editor like this – https://www.screencast.com/t/KYizh0AL8YC7
If this is not how it works for you and there is a problem, try as a test to deactivate all plugins except theme plugins. Then check if this has any effect. Try using Visual composer backend editor on a new page.
Please let us know the result, and if there still is a problem. More details about what exactly is happening would be helpful as well.

Thanks

Hi,

I could ‘t say exactly why the search results are displayed like that by Google. Maybe you can find more similar cases online. It could have something to do with the website language.
The Yoast SEO plugin has to be used for SEO optimization, the theme does not have any options or settings in this matter.
For translation you could try the qTranslate plugin. The theme is compatible with WPML also. Or make tests with other plugins as well
– http://www.wpbeginner.com/showcase/9-best-translation-plugins-for-wordpress-websites/
I believe that verification code has to be entered in the theme header file, between the head tags
– https://www.screencast.com/t/3ORNutEVslq
There are multiple methods to update the theme
– https://forum.tagdiv.com/how-to-update-the-theme-2/
The new updates simply updates the Visual composer and Revolutions slider plugins. Also some modifications were made to a couple of theme files
– https://forum.tagdiv.com/topic/what-exactly-is-new-in-the-newspaper-8-1-version/

Thanks

Hi,

Such conditions for the header menu are not present in the theme unfortunately. The menu displayed in the header will always be the same, regardless of pages. Maybe you could do it through creating conditions in the them files, but this could mean a lot of work. Here are some similar topics
– https://forum.tagdiv.com/topic/display-different-top-bar-menu-with-php/
– https://codex.wordpress.org/Conditional_Tags

Thanks

Hi,

We are currently investigating the cause of the issue. A solution will be provided as soon as possible. Sorry for any created inconvenience.

Thank you!

Hi,

That error is a WordPress general issue, not caused by theme. Please first check the theme system status and make sure your system status parameters are set properly
– https://forum.tagdiv.com/system-status-parameters-guide/
Ask you hosting provider to adjust the values as mentioned in the guide, if needed.
Some more useful information in these topics as well
– http://docs.presscustomizr.com/article/229-fixing-errors-when-uploading-images-in-wordpress
– http://www.wpbeginner.com/wp-tutorials/how-to-fix-image-upload-issue-in-wordpress/
– https://www.conferencesthatwork.com/index.php/technology/2017/07/how-to-solve-the-infuriating-http-error-when-uploading-images-or-videos-to-wordpress/
– https://themeskills.com/fix-http-error-when-uploading-images-to-wordpress/

Thanks

Hi,

There should not be any confusion created by the theme update. The Visual composer and Revolution slider plugins are now up to date. The latest versions are provided in the updated theme package.
Additionally some modifications were made to these theme files, mentioned as well in your other topic
– https://www.screencast.com/t/odiNOrH0fr
– https://www.screencast.com/t/jRBqD3DwTqX

Thanks

Hi,

You could copy just the section of code that needs modifying, in the child theme. Like in this example
– https://www.screencast.com/t/zVxGlSuyte
– https://www.screencast.com/t/K6PexGiv
An additional accolade is necessary at the end of the code in this case.

Thanks

Hi,

It could be a browser cache issue since it is only happening on that specific browser. Try clearing the cache on the browser where the issue is still present
– https://kb.wisc.edu/helpdesk/page.php?id=12384

Thanks

Hi,

A specific elements for table creation is not available at the moment. You could create simple HTML tables and use them in the post content, or maybe try some plugins that have this capability.
On pages you can use any of the page building elements, choose what you think is required. Check the Features menu in the live demo to see most of the theme options
– https://demo.tagdiv.com/newspaper/
Maybe this will provide some inspiration for the page you want to build.

Thanks

Hi,

Then you can send us an email at contact@tagdiv.com and provide admin login information, so we can take a look. Paste a link to this topic in your email.
Try previously to deactivate all plugins except theme plugins, and clear all caching. If you use custom code in the theme panel or made modifications to the theme files, check that as well. Switch to the main theme if you use a child theme.
Like I mentioned, usually plugins cause image problems and conflicts. Deactivating them all could resolve the issue.
Then enable them one at a time, and possibly identify the one responsible.

Thanks

Hi,

That is how the modules display posts that have reviews. The author name and date will be replaced by the review stars. If you want to make modifications to this functionality, you will have to edit the theme files
– https://www.screencast.com/t/hKWnG07RBOkI
If you were to make modifications like this
– https://www.screencast.com/t/hdDMSXma
The review stars will not be displayed anymore on modules.

Thanks

Hi,

After the update the sidebars could be inactive, they should be present in Appearance->Widgets however and you can recreate the sidebars with the widgets
– https://www.screencast.com/t/ganDmQkXM3

Thanks

Hi,

From what I can see the iframes are not displaying properly on desktop as well, they are not using the full width available in the post content
– https://www.screencast.com/t/TXLOlNr8p
The iframes have fixed width value. A better solution would be to make them use all the space in desktop, while solving the mobile issue as well. Like this
– https://www.screencast.com/t/O5HCwLLGk
– https://www.screencast.com/t/Il1C2GG4
This is the code used, enter it in Theme panel->Custom CSS

.td-post-content iframe {
width:100%;
}

Please let us know if you need further help, or the solution is not working properly.

Thanks

Hi,

We are investigating the issue with the weather widget error, it will be solved as soon as possible. Sorry for any inconvenience caused.

Thanks

Hi,

The page in the screenshot does not have the latest articles page template selected
– https://www.screencast.com/t/U1eseoAKnT
If that page template is not selected, the latest articles section will not be displayed at all. Edit the page where the template is used, the options will be visible. If they are still not present, check the screen options
– https://www.screencast.com/t/vgPzKdFezsW

Thanks

Hi,

Older pages created with Visual composer should not be affected by the plugin update. That would mean problems for everybody that uses and updates Visual composer.
Please provide more details about the issues that are happening for you, and a link to your website if needed so we can inspect the problem.

Thanks

Hi,

The theme does not have options in this matter. The only autoplay option would be for the video playlist element
– https://demo.tagdiv.com/newspaper/video-playlist/
There could be video plugins or players that you could search for and try, instead of using code.

Thanks

Hi,

For header style 10 there is no limit for the logo size
– https://forum.tagdiv.com/logo-favicon/
You can use any image you like for the logo. Only make sure you are uploading it in full size
– https://www.screencast.com/t/fKKihfMF
– https://www.screencast.com/t/3uNPVljTAC1e

Thanks

Hi,

It might take some time to investigate, so then it would be better to start after you finish your business. Send us the email when it is finished, and we will take a look.

Thanks