Hi,

That is not possible for the weather feature displayed in the top menu. You can manually set a location and that data will be displayed
– https://forum.tagdiv.com/weather-widget/

Thanks

Hi,

1. That is not possible. On mobile the same content form desktop will be displayed. The post limit on the blocks can only be set once
– https://www.screencast.com/t/Wq7v6ho10

2. Please use this guide to configure the social counter
– https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
Also make sure that the Facebook profile page is public, the counter will not work if the profile page is private or has restrictions. Clear all caching installed after configuring the counter.

Thanks

Hi,

It seems to be in Ukrainian from what I can see
– https://www.screencast.com/t/kcnJfJqw
Please check this topic with a similar problem, try the solution that is provided there
– https://forum.tagdiv.com/topic/tl_ph-foreign-language-in-my-facebook-comments-section/

Thanks

Hi,

After inspecting the ad it seems there is a mistake in the code
– https://www.screencast.com/t/gnX0P3Tdu
Remove that space after the id and then your custom code will apply. The ad will look like this with the float you will set
– https://www.screencast.com/t/VnhuFjm1

Thanks

Hi,

There is nothing special about this theme that would not allow particular plugins to work. This is a problem that all themes are facing. Some plugins work and others do not. Plugins can create conflicts between them as well.
We cannot test all the plugins that exist for compatibility, a few essential ones are periodically tested
– https://www.screencast.com/t/RwhKayLo
This does not mean that any other plugins that are not present in the list, are sure not to work. You can install them and make some tests in a local environment if possible to check if everything works properly. If it does not search for similar plugins.

Thank you!

Hi,

All the demos are located in the theme folder
– https://www.screencast.com/t/CfRzOu6Zt5cZ
When you install a demo the process will automatically import a homepage, posts, categories, theme panel settings, custom styling etc. You could install the demo without content as well, this will only apply the theme panel settings and demo stylesheet containing the design
– https://forum.tagdiv.com/installing-demos/
In each demo folder you can see the homepage content for example
– https://www.screencast.com/t/khwvgW4dH
You could copy the content of the homepage from a demo, but you will also need to install the theme panel settings and copy the demo stylesheet in the theme stylesheet.
The dummy posts can simply be removed in bulk from the post page
– https://www.screencast.com/t/wuGQXNSlgg

Thanks

Hi,

Yes, there might be a flash before the code applies. Enter the code in the main theme stylesheet, or the child theme stylesheet directly and it will load on page load with the rest of the content. The sidebar should not be visible anymore.

Thanks

Hi,

Then that probably means that the featured image you sue for those posts, is not big enough in size to allow the theme to create the proper thumbnail sizes.
That Big grid module need this thumbnail size to display properly
– https://www.screencast.com/t/V7xKIQJW
– https://www.screencast.com/t/Z9fbxLMq
If the featured image is small, some thumbnail sizes will not be created by the theme. You could try a thumbnail upscale plugin if you have to use smaller featured images.

Thanks

Hi,

Try to re-save the permalinks in WordPress settings. Then clear any caching installed. Maybe the plugin you used had options for redirecting, and those might have permanently modified some files or added redirects.
You could maybe search online for similar issues with the same plugin, there might be a more accurate solution or advice.

Thanks

Hi,

Please check the theme system status and make modifications to the parameters mentioned in this guide, if necessary
– https://forum.tagdiv.com/system-status-parameters-guide/
You could ask your hosting provider to make them for you if needed.
Then deactivate all your plugins except theme plugins included in the package as a test. Create a new page and use the tagDiv composer to edit it. See if it works properly. Please let us know the results.

Thanks

Hi,

Using the provided Advanced CSS sections, you could create code for each device or width size. For example like this a different font size is set for each instance
– https://www.screencast.com/t/Qx7UL1Rpd
You just need to modify the font size and use the same code.

Thanks

Hi,

There are two ways that you could do that. Either by modifying the code of the mobile theme and commenting or removing the code shown in this file
– https://www.screencast.com/t/uiKK8bxd
Or by using a code like this to hide it
– https://www.screencast.com/t/JLAzqFRbU
The code must be entered in Theme panel->Mobile theme->Custom CSS section

.home .td-pb-article-list {
display:none;
}

Thanks

Hi,

I don’t think I fully understand what you mean. I see the header has a red background, and the row has a blue background. There is no red background underneath the row from what I can tell
– https://www.screencast.com/t/NGwlIZbL
Maybe I am misunderstanding this.

Thanks

Hi,

That elements displays the number of comments that the post has, a comment count. It can be disabled in the theme panel for blocks and modules
– https://www.screencast.com/t/RVoqZppx
As well as the post page if you want
– https://www.screencast.com/t/3uOyFrqp6Gy9

Thanks

Hi,

The video in the post will be displayed like this when a sidebar is used
– https://www.screencast.com/t/Ym9h2vrBcYH
Without a sidebar it displays like this
– https://www.screencast.com/t/IrGqCwvl
The width of the video will always be 100% of the available space in the post, and the height is calculated automatically. To change this would require modifications to the theme files.

Thanks

Hi,

Please provide a link to your website, for a more accurate answer. I will try to give you a code to center the pagination, but I still do not know at the moment what pagination is is question here.

Thanks

Hi,

I believe you mean sidebars, you want to create sidebars in which you can insert widgets. There are multiple places where a sidebar can be created, please follow this guide
– https://forum.tagdiv.com/sidebars-tutorial/

Thanks

Hi,

The pink color comes from the demo you have installed. Each demo has it’s own custom styling. One way of changing the hover color would be to modify it in the demo stylesheet
– https://www.screencast.com/t/upAmVCQlxTZQ
Or use this code to override the current color, with the color you want
– https://www.screencast.com/t/kuzGKQVY

.td-what .td-header-style-6 .black-menu .sf-menu > li > a:hover {
color: yellow;
}

The code must be entered in Theme panel->Custom CSS section.

Thanks

Hi,

I cannot view your screenshot unfortunately, it requires permission. It would not be easy to remove the padding of the sidebar elements, and the result could not be pleasant.
This is a sidebar in a post
– https://www.screencast.com/t/7dlQ9kktR
If the padding would be removed, it will display like this
– https://www.screencast.com/t/FiSYNZVQd
Please correct me if I misunderstand.

Thanks

Hi,

If the theme system status is according to the documentation there should not be any problems
– https://forum.tagdiv.com/system-status-parameters-guide/
Please check in the theme panel while saving settings, if there are any errors in the browser console. Press F12 to bring up the inspector window and then open the console
– https://www.screencast.com/t/dMlpgvBdo
Check if there are any errors in this console. The admin ajax process could be blocked by the server, because of the multiple requests that it makes. In this case you can contact the hosting provider and explain the situation or provide a screenshot with the error.
They should be able to fix it.
Please let us know the results.

Thanks

Hi,

1. I have inspected your website, but there is no problem like you mention with the block
– https://www.screencast.com/t/ONFPAc8g3Vff
The block is displaying properly form what I can see.

2. The version of Visual composer provided in the latest theme package is 5.2. We will provide updates for this plugin within a theme update. Each plugin update will be tested before, to ensure full compatibility. Do not update the plugin if you have a separate purchased licence for Visual composer, this could create problems.

Thanks

Hi,

Please send us an email at contact@tagdiv.com and provide admin login information so we can take a look. Also paste a link to this topic in your email.

Thanks

Hi,

You could hide the view count on the post page with some CSS, while the count will still work as a function in the background
– https://www.screencast.com/t/p5jinNtujP

.td-post-views {
display: none!important;
}

Thanks

Hi,

I am assuming it does not work fine on mobile, that is what I can see in the screenshot. On mobile try removing the float properly. Use a code like this and see if it displays properly

#ad1 {
float: none;
}

Enter it in Theme panel->Advanced CSS in the phones section. However it would be helpful if you could provide a link to your website if possible, so we can see the issue and try to give you a more accurate solution.

Thanks

Hi,

I think this is somewhat of a misunderstanding. If you would like to display a smaller font size on mobile for the article titles in the big grid, use something like this
– https://www.screencast.com/t/V8Y2HOsw6
Please remove the previous code related to the big grid (leave the one for the block), and enter this one in Theme panel->Advanced CSS in the phones section

.td_block_big_grid_12 .entry-title a {
font-size: 12px;
}

Please let us know if this is a solution in this matter.

Thanks