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Simion C.
tagDiv Staff

Hi,

So from what I can understand you are using a Facebook video as featured video, then selecting the video format and the video is displayed twice. Maybe you are adding the video in the post content as well when editing the post. From inspecting one of your posts I can see only one video being displayed, and it is not a featured video from what I can tell – https://www.screencast.com/t/HjsDUWuTcE
It is a video that is inserted in the post content.

Thanks

Simion C.
tagDiv Staff

Hi,

You can use the theme ad options to display the ads in the post pages. Here you can find more information about the options
https://forum.tagdiv.com/article-ads/
You just need to enter the ad code in the desired spot and it will be displayed in the post content. There is an article top, inline and bottom ad spot available.

Thanks

Simion C.
tagDiv Staff

Hi,

This is a strange problem. A theme re-install should resolve the problem but it seems the issue has been carried along. Please use this method to make a fresh install
https://forum.tagdiv.com/install-via-ftp/
Also deactivate the tagDiv composer plugin from the plugins section and leave only Visual composer active, the tagDiv editor is activated from the moment you updated the theme.
If you are using a child theme switch to the main theme, also check or remove any custom code you might have entered in the theme panel custom code sections.
If after you install the theme as mentioned and following all the advice, the issue is not resolved, please send us an email at contact@tagdiv.com and provide admin login information so we can take a look. Also paste a link to this topic in your email.

Thanks

Simion C.
tagDiv Staff

Hi,

Please try and deactivate the tagDiv composer plugin from the plugins section and clear any caching installed. This editor was activated the moment you updated the theme. Then check to see if the page is displaying properly. More information here
https://forum.tagdiv.com/tagdiv-composer-tutorial/
https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/

Thanks

Simion C.
tagDiv Staff

Hi,

Here you can find more information about activating the theme
https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/
The tagDiv composer is useful for creating pages. More about this editor here
https://forum.tagdiv.com/tagdiv-composer-tutorial/

Thanks

Simion C.
tagDiv Staff

Hi,

You could change the author base like mentioned in this topic
http://www.wpbeginner.com/plugins/how-to-change-author-url-slug-and-base-in-wordpress/
Other changes to the permalinks can be made in the WordPress settings
https://codex.wordpress.org/Settings_Permalinks_Screen

Thanks

Simion C.
tagDiv Staff

Hi,

That should not happen, the theme creates the required container classes by default. I suggest you try an disable all your plugins except the ones provided in the theme package, clear any caching installed and check again. Maybe a plugin is interfering with the theme.
Also check any custom code you might have entered in the theme panel, or added to the theme files directly. If you are using a child theme, switch to the main theme to rule this out as well.

Thanks

Simion C.
tagDiv Staff

Hi,

It seems none of the stylesheets can be loaded as they are marked as insecure
https://www.screencast.com/t/jCNudoZK
Here you can find more information about moving to https
http://www.wpbeginner.com/wp-tutorials/how-to-add-ssl-and-https-in-wordpress/
https://css-tricks.com/moving-to-https-on-wordpress/
https://yoast.com/dev-blog/move-website-https-ssl/

Thanks

Simion C.
tagDiv Staff

Hi,

If you would like to remove the categories displayed here
https://www.screencast.com/t/xQygiF0xhWu
On that particular category template, you could use this code
https://www.screencast.com/t/D4R5oq21SF
The code needs to be entered in Theme panel->Custom Css

.td_category_template_8
.td-category-siblings {
display: none;
}

Thanks

Simion C.
tagDiv Staff

Hi,

Please try the code provided below, it will remove the category “Blogs” from the Popular categories widget – https://www.screencast.com/t/usxRL0fCb
The code must be entered in Theme panel->Custom Css

.td-footer-wrapper
.td-pb-row
.td-pb-span4 .td_block_popular_categories
ul li
a[href*="blogs"]{
display: none;
}

Thanks

Simion C.
tagDiv Staff

Hi,

If you want to display custom content in the post pages, probably you need to edit the post template files in the theme. Each post template has a corresponding single and loo-single file – https://www.screencast.com/t/P4ZNnRzOb
The code most likely has a part that needs to be entered in the header file, and maybe something that needs to be placed in the post files, in order to appear on the posts. Try inserting that part in the loop-single file corresponding to the post template you are using. Editing one of the loop files you can see the post structure
https://www.screencast.com/t/KTW2wRw5ZXyD

Thanks

Simion C.
tagDiv Staff

Hi,

Glad you could achieve the result you wanted. Please check in the Theme panel->Template settings, the menu could be set to stretch
https://www.screencast.com/t/mHbABLVB9SWC
That is why it is displayed in full width.

Thanks

Simion C.
tagDiv Staff

Hi,

I don’t understand why you would like the previous version. There is nothing different in this matter between the theme versions. The example provided above is perfectly achievable in both the theme versions, using Visual composer or the front-end tagDiv composer as well.
However, it would be best if you would create your pages with the new composer, in future theme updates more options will be available just for this editor.
Please try the steps as described and you will achieve the same result easily. It is not hard to use the tagDiv composer, once you get used to it.
If you could tell me what exactly does not work, I will try and help you.

Thanks

Simion C.
tagDiv Staff

Hi,

There was a problem in receiving the access token in the previous social counter plugin version. Please make sure you are using the latest version from the theme package. Deactivate and delete the plugin you are using now, and install the latest one. Then clear your browser cache (Example for Chrome – https://www.screencast.com/t/f9Q66lPx1fY) and try again. Or use a different browser when configuring the plugin. Here is a tutorial about the social counter
https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
Please let us know how it goes.

Thanks

Simion C.
tagDiv Staff

Hi,

The Jetpack plugin is a very complex plugin, with many features. Some of them can cause problems with the theme. If you are positive about identifying this plugin as responsible, maybe you have an option or setting active in this plugin that is the source of the problem.

Thanks

Simion C.
tagDiv Staff

Hi,

By default the Speed booster plugin will not work when it detects other plugins except the ones from a specified list. More information in these topics
https://forum.tagdiv.com/topic/help-in-using-speedboost/
https://forum.tagdiv.com/topic/defer-css-addon-for-bwp-minify-make-newspapper-faster/

Thanks

Simion C.
tagDiv Staff

Hi,

First try disabling all your plugins except the ones provided in the theme package, clear any caching installed then check to see if the problem is still there. Also remove any theme modifications you might have made and disable the child theme if you have one.
If the issue is still present you could try a fresh theme install using this method
https://forum.tagdiv.com/install-via-ftp/

Thanks

Simion C.
tagDiv Staff

Hi,

Each block element has options to filter by category or categories, also sort the posts and many more. Please follow this tutorial for better understanding of all the available options and settings of the blocks
https://forum.tagdiv.com/block-settings-guide/

Thanks

Simion C.
tagDiv Staff

Hi,

I have inspected your website, but I see no problem with the social counter at the moment
https://www.screencast.com/t/iEBATGGa
When I click the counter, the Facebook profile the page is displayed accordingly
https://www.screencast.com/t/pPl4ej3vm
Please correct me if I misunderstand.

Thanks

Simion C.
tagDiv Staff

Hi,

Hopefully this implementation will be available as soon as possible in the theme. However, it would be hard to provide you an exact time-frame in this matter. We will just have to wait and see what will happen.

Thank you for understanding!

Simion C.
tagDiv Staff

Hi,

At the moment you can only filter the posts displayed on blocks by post type
https://forum.tagdiv.com/block-settings-guide/
There is no option to filter them by taxonomy unfortunately.

Thanks

Simion C.
tagDiv Staff

Hi,

Unfortunately there is no option in the theme for this, and modifications to the theme files may not work properly in future updates. Something similar is the Related articles section that is displayed after the posts
https://forum.tagdiv.com/related-articles/
If you plan on updating to version 8 and tagDiv composer, this editor is not available for posts. Maybe you can find a plugin that might have the capability to insert that section in the post content.

Thanks

Simion C.
tagDiv Staff

Hi,

You could simply hide them with Css on specific width limitations, like the solution provided in this topic
https://forum.tagdiv.com/topic/hide-breadcrumbs-on-mobile/
That would be easier. If you want to stop them from loading you would probably require to modify all the files from the theme where breadcrumbs are displayed, and create a condition for this if possible. That will probably mean a lot of hard work to achieve.

Thanks

Simion C.
tagDiv Staff

Hi,

I am afraid there is no option for that. These are the only settings available for the reviews at the moment
https://forum.tagdiv.com/reviews-2/
You could use a review plugin if you need more capabilities in this regard, for your website.

Thanks

Simion C.
tagDiv Staff

Hi,

Both the codes seem to be valid, and working properly
https://www.screencast.com/t/ribtSzaEiO4
Just enter the code in the child theme’s style.css file and it will be used by the theme.

Thanks

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