Hi,

Unfortunately custom post types do not have access to the default post settings and options. This is not implemented in the theme at the moment. The only custom post possibilities are mentioned here
– https://forum.tagdiv.com/custom-post-type-support/

Thanks

Hi,

The mobile theme does not recognize these shortcodes. The mobile theme was designed to be as light as possible to improve performance. It is also optional, so if you want to display the same content from desktop on mobile devices, you can simply deactivate it. The theme is fully responsive and will adapt to ensure the best result.
Responsive ads will adapt to each situation automatically. You just have to create the ad and place the code in the section you want
– https://support.google.com/adsense/answer/3213689?hl=en&ref_topic=1307438
– https://support.google.com/adsense/answer/3543893?hl=en

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Hi,

That could be another way of doing it, if it fixed the problem you were having and everything works properly now. Glad that you resolved this issue and the missing ad option is available. Thank you for posting your solution for other users that have the issue can try for them.

Thanks

Hi,

That is happening because there is a min-height on the module set here
– https://www.screencast.com/t/XNb5wHGHJx
A solution would be to modify that value like this and see if it works in this case, and for other similar situations if you have any
– https://www.screencast.com/t/uklvrnntO
This is the code used if you want to try it, or maybe modify it as you like

.td_block_21.vc_custom_1493286824590 .item-details {
min-height: 70px;
}

Thanks

Hi,

I have inspected your website but it seems you have resolved the problem
– https://www.screencast.com/t/hEOjCb0Hau
Please correct me if I misunderstand.

Thanks

Hi,

The post content width when having a sidebar is 696px in width
– https://www.screencast.com/t/9Fga6vooDwu
Without a sidebar this is extended to 1068px
– https://www.screencast.com/t/PVOhD625m
That is the width of the container that includes all the elements on the page
– https://www.screencast.com/t/ploIi0zwE
You could modify the width of the container with Css only on post pages, or if you want directly in the theme stylesheet – https://www.screencast.com/t/yFgH7vzKl
I would recommend you use Css if possible and target the post, so it would not affect all the pages where the container class is used.

Thanks

Hi,

@l.gusatto If you can not manage to solve this issue, please send us an email at contact@tagdiv.com and provide admin login information, so we can take a look. Leave the social counter configured with your data. Also paste a link to this topic, so we can identify you.

@support.sd The Social counter plugin and the Visual composer editor were the files that were modified in the last theme update – https://www.screencast.com/t/BCGm344e62qx

Thanks

Hi,

I suggest you try as a test to disable all your plugins except Visual composer, clear any caching installed and check to see if this has any effect. Also this could be caused by a caching plugin or system that you are using. It is recommended to use this caching plugin with the theme – https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thanks

Hi,

Please provide more details about what and how exactly you would like to modify, so I may give you a more accurate answer. If you want to make the header more compact for example, you could use a code like this, or make additional modifications to it
– https://www.screencast.com/t/qatQRwPL

.td-header-style-1 .td-header-sp-logo {
margin: 0 28px 0 28px;
}
.td-header-style-1 .td-header-sp-recs {
margin: 0;
}

Thanks

Hi,

You can control what image is displayed when sharing an article, with the Yoast SEO plugin. Here are some guides to help you
– https://yoast.com/social-media-optimization-with-yoast-seo/
– https://kb.yoast.com/kb/getting-open-graph-for-your-articles/
– https://kb.yoast.com/kb/why-doesnt-facebook-display-an-image/

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Hi,

If you want to display the menu text exactly as you enter it please select this option here in the theme panel – https://www.screencast.com/t/4J18bwGz

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Hi,

Please try to deactivate all your plugins except the ones that are provided in the theme package, clear any caching installed and check again. The issue is mostly caused by plugins. You could also take a look at this topic that describes similar WordPress problems
– https://wordpress.org/support/topic/wp-admin-sorry-you-are-not-allowed-to-access-this-page/

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Hi,

@soklevskis I have inspected your website and the social counter is working at the moment
– https://www.screencast.com/t/DvpCvPptezCV
Sometimes there is just some delay for the data to synchronize, or a caching problem.

Thanks

Hi,

There is no option to modify the category tag placement on the modules. That is the way it was designed to appear, and is defined in the theme style. The tag is part of the module thumb and it will be displayed on the image. You can only disable the category tag by specific module or enable it in the theme panel
– https://www.screencast.com/t/ntf19tWm22

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Hi,

That Big grid is using two different modules
– https://www.screencast.com/t/3QBXL3S514M
– https://www.screencast.com/t/u4JMTnt1sQ
The modules are located here – https://www.screencast.com/t/Kg2DwpIRHq0
So you could customize the category tag on each of the two module types and add the class you want for each module. It all depends on what you would like to achieve, maybe there is a different way to do it.

Thanks

Hi,

I suggest you switch to the main theme as a test, then try to activate the mobile theme plugin again. If it is activated and working properly without the child theme active that means that something in your child theme is causing this. You can try to go over the code from the child theme and maybe see what could be the cause. A child theme sample is provided in theme package – https://forum.tagdiv.com/whats-included/

Thanks

Hi,

I have inspected your website but at the moment I do not see the problem. It could be a caching problem. Some caching plugins can cause unexpected results, or when they are not configured properly.

Thanks

Hi,

The text font on the search button can be customized in the theme panel
– https://www.screencast.com/t/DuYbGonZNW78
– https://www.screencast.com/t/rX14QcvYx
If you wanted something else, I could maybe provide you with a Css code in this case.
Unfortunately at the moment I don’t think there is a plan to allow modifications to the header elements, through the editor. You can only customize the width, font, color etc. with the options in the theme panel.
Maybe additional header styles will be added in future updates, but I could not say when this will happen.
If you want to try, you can make your own customization using the browser inspector to identify the elements used and their classes, in order to create custom code that you can use in the theme panel. Here is a guide if you want to try it
– https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/

Thanks

Hi,

This is where the theme queues the stylesheet – https://www.screencast.com/t/ZU3vS8vXB
You can try and make your modifications there. Maybe you should consider making a backup in case something goes wrong.

Thanks

Hi,

This is happening because you are not using the default theme menu, you have a different menu present. Now both header menus are displaying
– https://www.screencast.com/t/6RFwyoCcn72
If you could tell me what exactly you want to do I will try to provide you a solution.

Thanks

Hi,

The code should work, probably you just need to clear the cache you have installed on your website to make it apply. Try entering the code in the Theme panel->Custom Css section and see if it works after you clear the cache.

Thanks

Hi,

The td_module file from the booster folder cannot be overwritten through a child theme. You will need to make your modifications directly to the theme file. Here you can see what files can be used in the child theme
– https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thanks

Hi,

That padding and the class set on the div containing the embed code is not coming from the theme – https://www.screencast.com/t/yAiw2YkP
Maybe it is added by a plugin that you might be using to embed the video, or even in the embed code of the video. If you want to embed a video in a post, simply paste the link in the post content, and it should display properly
– https://www.screencast.com/t/0ZPVONNv6dH

Thanks

Hi,

The plugin you are using might have a guide to implement it on a website, or a code that must be entered in the theme files. Some of our users are using the Adrotate plugin as their ad implementation, and it seems to work properly for them. You could try it, if the one you are using is not working as it should or is incompatible for some reason with the theme.

Thanks

Hi,

The theme has a fixed width defined in the theme’s stylesheet. All the content is contained inside the fixed width, and the elements are directly dependent on this fact. If you modify it this could break the layout of the page or post. I don’t understand what exactly you want to modify in this regard and what you mean by proper width. If that is a plugin that you are using for the gallery, maybe you could do it using the plugin settings.

Thanks