Hi,

If you are talking about the Latest articles section that appears on pages, this can be removed by selecting a different page template – https://www.screencast.com/t/JHLMo8aDi
More about the available page templates and their options here
– https://forum.tagdiv.com/page-templates-2/
The Related articles section that appears on the post page can be disabled in the theme panel
– https://www.screencast.com/t/QMkKqq2gSbqk
If this is not what you wanted to know, please provide more details and examples about what exactly you want to achieve so I may give you a more accurate answer.

Thanks

Hi,

@jessenixon In similar cases, deleting the theme and uploading it again seems to be a solution for this. Please try it and see if it works for you
– https://forum.tagdiv.com/topic/article-inlines-after-paragraph-and-position/
– https://forum.tagdiv.com/topic/inline-ads-position-option-not-showing/
If the problem is still there, please send us an email at contact@tagdiv.com and provide admin login information, as well as FTP access. Also paste a link to this topic so we can identify you.

Thanks

Hi,

The blocks are created to display posts. When you click on a featured image for example in the Big grid, you will be taken to the post page. There is no option to open a lightbox gallery from within the post content, when clicking on the Big grid. You will have to think of a different way to display a gallery on the homepage using the available page building elements.

Thanks

Hi,

If you mean to activate a license, there is no need to do this. The Visual composer editor provided in the theme package is pre-activated. You just need to install and activate the plugin in the plugins section, then you can use all it’s features. More information related to this here
– https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Thanks

Hi,

Your other website Lifenewscy.com seems to be loading much better now – https://www.screencast.com/t/CJ63jQBc
So the problem remains only for this one.

Thanks

Hi,

Try inserting you link like this – https://www.screencast.com/t/Y5FCXKBJhCJ
Or maybe you could try last piece of code from this topic to redirect the logout
– https://wordpress.stackexchange.com/questions/243877/wp-logout-not-redirecting-using-wp-logout-url-and-wp-redirect
You can find multiple solutions online about redirecting the wp_logout_url, that you can try.

Thanks

Hi,

Maybe options will be added in future updates, but I could not say if this will happen. At the moment if you want to modify the user role capabilities you will have to use a plugin. That way you can probably create a custom role and personalize it according to your needs.

Thanks

Hi,

@support.sd Please note that this problem was fixed in the latest version of the social counter plugin. You can download the theme package and check for yourself. There should be no problem receiving an access token and configuring the plugin using the new version of the social counter.

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Hi,

The theme is not yet compatible with PHP 7.1. It is only tested with version 7.0. Hopefully it will be compatible after the next theme update. You could try to contact the server support and see if they have any advice about this issue. This seems to be server related – https://www.screencast.com/t/AC9Fov64k4
I don’t think this slow loading speed is theme related, we had no bad reports in this regard.

Thanks

Hi,

This is where the log out link is defined in the theme
– https://www.screencast.com/t/9xhCttjr8T
There you could change the link to what you want it to redirect to.

Thanks

Hi,

It seems that you have set a display none property on the date in that post template
– https://www.screencast.com/t/bOay3NdWm
If you want to display the date in that post template remove that code
– https://www.screencast.com/t/Sq5tMnKz
Please correct me if I misunderstand what you are asking.

Thanks

Hi,

The category tag can be enabled in Theme panel->Block settings
– https://www.screencast.com/t/5iYplTvgwOb
Then it will display on your Big Grid – https://www.screencast.com/t/nt5FEPH0
For the background ad it all depends on the image you are using and how you have designed it. You could set a size for the background image and it would look like this – https://www.screencast.com/t/M4ECd8Sa if you want. Or edit the background image and modify the layout to make the content closer to the page.

Thanks

Hi,

Maybe I am misunderstanding this and you are asking how to filter the posts displayed on a block, by a specific category. All the blocks have this filtering option, or even by multiple categories.
– https://www.screencast.com/t/aEuwsmkZmtYw
Then the block will pick posts only from the filtered category or categories.
More information about the block settings here
– https://forum.tagdiv.com/block-settings-guide/

Thanks

Hi,

You could insert your code in the post template file that you are using. The post template files can be found in the main theme folder – https://www.screencast.com/t/oVARIG6YBW
By editing one of the loop files you can see the post structure and add the content you want to display when using that template, in the location you want.

Thanks

Hi,

With a Big Grid it could be more difficult. This does not have a tile that you can link. What you could do is to use a button below the Big grid for example – https://www.screencast.com/t/BDySFccxn0
The buttons have many customization options and you could make them look how you want and easily integrate them in the page layout. Here are some examples
– https://www.screencast.com/t/5AEqERicY8fZ
– https://www.screencast.com/t/inXDgpOJdzY7
Maybe you can use the button to achieve what you want.

Thanks

Hi,

It seems the popular categories is not working properly. This should organize the categories based on the number of articles inside each category. The first category displayed should be the one with the most posts from the start. I would suggest as a test to disable all your plugins except the ones provided with the theme, clear any caching installed and see if the widget is displaying the right information. It could be a plugin that is interfering with the functionality of this widget. Please let us know how it goes.

Thanks

Hi,

@nkodgh You must edit the mentioned theme file directly. The only files that are currently supported through a child theme are mentioned here – https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thanks

Hi,

In that case you could do it like this, using some css. First enter a code that will hide all the post author names on all the blocks in the homepage, the enable it on just that particular block
– https://www.screencast.com/t/2aJLRizELCfh
In your case should be like this, the code will apply only for the homepage, if you want it to apply everywhere just remove the home class from the code. You must enter it in Theme panel->Custom Css section.

.home .td-post-author-name {
display: none;
}
.home .td_block_21 .td-post-author-name {
display: inline-block;
}

Thanks

Hi,

Only admin level users have access to the theme panel. The theme uses the default user aces roles of WordPress
– https://codex.wordpress.org/Roles_and_Capabilities
The user capabilities could be modified using a plugin that has options in this regard. But you could not make only a part of the theme panel accessible to certain users, like the Ads section.

Thanks

Hi,

That most likely is a browser related problem, there are multiple reports online about AdBlock consuming much too many resources. It is best to test website loading speed without any addons or extensions for the browser. Please let me know if you have further questions.

Thanks

Hi,

Try inserting this code – https://www.screencast.com/t/qlgEQTvwfCz in the Advanced Css section in the theme panel
– https://www.screencast.com/t/iUZj3aZqWOy
Just move it from that section to the desktop section in advanced Css. This way the code will apply only on desktop where it looks properly. The mobile look will not be affected anymore by this padding.
Then enter the code provided below to remove the padding bottom on the category pages
– https://www.screencast.com/t/XmgWHSD7
You can enter the code normally, the padding appears only on mobile.

.category .td-category-grid .td_block_wrap {
padding-bottom: 0;
}

Thanks

Hi,

Please provide a link to your website so we can inspect this problem. I have tested a YouTube video but everything is working properly and displaying correctly.

Thanks

Hi,

The primary category must be set for each created post if you want the post to inherit the sidebar. If you have many posts already, you can leave the setting on default as it should be if no changes have been made in this regard. If the post has only one category assigned, that category is primary by default, so the sidebar will be the one from that category settings. If that category has no sidebar, the last choice is the setting in the theme panel – https://www.screencast.com/t/e3iRdZXmFaQp
So in this case if you have posts that have only the category “Noticias” this will be primary by default. All the posts from this category will have the same set sidebar from the category settings. If the posts have multiple categories the theme will pick the first one alphabetically as primary, unless one is set manually.

Thanks

Hi,

The blocks will display the created posts, pages and custom post types only,so basically your own content.
– https://forum.tagdiv.com/block-settings-guide/
Maybe it could be possible but most certain it will require major modifications to the theme files. Or maybe you can try a plugin or widget with those kind of capabilities, to add this content to the page but not in the blocks. The theme is created with using your own content in mind, creating posts and using them on blocks and other elements. There are no options for Rss feeds.

Thanks

Hi,

You can remove this information from the blocks in the theme panel
– https://www.screencast.com/t/POukyUVWza

Thanks