Hi,

Seems that the sidebar is over the content for some reason. The HTML structure of the post is not how it should be. The sidebar container is in the post content, it shouldn’t be there.

Does it happen if you set a different sidebar? For example create a new sidebar and enter a simple block in it, then set it for the post.
Or does it happen if you chnage the post template?

Let me know.

Should not be any problems, deactivate the old plugin and activate the new one. Check their documentation as well – https://ampforwp.com/tutorials/

I tried it as you say, the desktop version with the composer and the woocommerce shortcode in it like this – http://prntscr.com/o3qq9v
And in the mobile editor – http://prntscr.com/o3qqrk

For me it looks fine in desktop – http://prntscr.com/o3qr4c
And on mobile with the mobile theme active – http://prntscr.com/o3qw04
I then placed an order, seems to work – https://www.screencast.com/t/jJIHiNE5DJrV

I am using the latest theme version and woocommerce 3.6.4.
You could try to delete the theme and theme plugins, then install them again. Check if it works after doing so.

Hi,

If you mean this section – http://prntscr.com/o3qh6f it is called the latest articles section. It will always appear at the bottom of the page after your own content, when the needed page template is selected for the page
– https://forum.tagdiv.com/page-templates-2/
The settings for it are here in the composer – http://prntscr.com/nwzs8g
Or here in the backend – http://prntscr.com/nwzsn3

If you don’t want to display this section, select a different page template, like the default page template for example.

Let me know if you have more questions.
Thanks

Hi,

The actual theme panel can’t be translated, what exactly are you designing in the theme panel? Some more details would be very helpful.

1. The settings in the theme panel are general and for the whole website, not per language.

2. The string translations panel can be used to translate some theme panel settings, theme strings, plugins etc.

3. The widgets can be set to appear by language – http://prntscr.com/o3qdtv it is an useful option provided by WPML.

You mean the language switcher – http://prntscr.com/o3qd5j is disappearing from the admin bar? That would be unusual, if the WPML plugin is active it should be there at all times as far as I know.
If you need more help, mention what you want to do, I will try to provide assistance.

Thanks

Hi,

That is the top menu, you can access the Appearance->Menus section of WordPress and change it to your own menu – http://prntscr.com/o3q2zy

Thanks

Hi,

You mean the scroll to class functionality of the dentist demo menu items? If you want to do the same there is a topic you can follow – https://forum.tagdiv.com/topic/one-page-site/

If that is not what you mean, some more details would be helpful.

Thanks

Hi,

That demo uses a footer page, not a template. You can edit the page just like any other page, with the composer. Use the shortcut here for example – http://prntscr.com/o3ptxp

Thanks

Hi,

The theme panel translations will apply in the mobile theme as well, for example
– http://prntscr.com/o3ppfq – http://prntscr.com/o3ppjn
– http://prntscr.com/o3ppto – http://prntscr.com/o3ppzl

Do you maybe use a translation or multilingual plugin? For example if you use WPML the theme panel translations will not be used – http://prntscr.com/o3pqzx

Thanks

Hi,

The images are not loading on desktop as well – http://prntscr.com/o3pk4b
I see you are using theme version 9.2, that was when the new theme lazyload option was introduced, but there were some problems with it so it was improved in 9.2.1
– http://prntscr.com/o3pkfs

Try to disable the theme lazyload in the theme panel, then clear all caching and check if the issue is solved.

If you should decide to update the theme to the latest version, note that the 9.7 update was a major update – https://tagdiv.com/updating-the-core-of-tagdiv-themes/
If possible test the update in a staging sob-domain, with a copy of the live website installed.

Thanks

Hi,

Depends, there are a couple of ways you could try. Are those Adsense ads or other kind of ads? If possible post a link to the website so I can give it a try.

Thanks

Hi,

Maybe that widget is not compatible with AMP, you could check in the widget provider documentation if it supports AMP.

The icons display like that because of RTL, the design isn’t created for RTL unfortunately, so there will various issues. Try using a CSS code like this one to position the search icon to the left – http://prntscr.com/o3pf2c

.td-search-icon {
left:0;
right: auto;
}

Or you could remove it – http://prntscr.com/o3pfpl The code can be entered the code in the mobile theme custom CSS section.

Thanks

Replied in the other topic.

Hi,

In your Envato account downloads menu locate the Newspaper theme, then there will be an option to download the license certificate and purchase code – https://tagdiv.com/how-to-activate-the-newspaper-theme/
Use that purchase code to activate the theme. If there is a problem, you can send us an email as mentioned above. Let us know.

Thanks

I will add this as a request for the Instagram in the theme, but I can’t promise anything unfortunately. It may or may not be added to the theme in the future. Sorry for the inconvenience.

Hi,

Seems that the border radius setting is not working properly, I checked it on my end. I could give you a CSS code for it, until it is fixed. For example a code like this should work for it – http://prntscr.com/o3p76k you can modify the value as you want

.tdm_block_title_over_image .tds-title-over-image {
border-radius: 25px !important;
}

This code will affect all the title over image elements, but it can be made more specific by setting and using a class for the title over image elements you want it to apply, like in this example
– http://prntscr.com/o3p7w5 – http://prntscr.com/o3p83m

Sorry for the inconvenience, let me know if you have more questions.
Thanks

Hi,

From what I can see there is no problem when checking with their tool, either in the desktop version or the AMP version
– http://prntscr.com/o3eyuz – http://prntscr.com/o3ezft
AMP is valid and working as well. I checked a random post. Errors should appear there if there are any, but it seems there aren’t any from what I can see. Quite unusual.

Hi,

That would be the view counter. It could function incorrectly or not at all if you use a caching plugin. In this case try to activate this option
– https://forum.tagdiv.com/ajax-view-count/
Then clear the cache and check again. This should work when using the super cache plugin
– https://tagdiv.com/wp-super-cache-plugin-install-and-configure/
With other caching plugins I can;t say for sure unfortunately.

Note that we reply as soon as possible within the allocated support hours mentioned at the top of the forum. Also please try to not reply multiple times in the same topic if possible, this will only delay our response. We answer from oldest to newest.

Thanks

Hi,

I believe it is the same issue from this topic – https://forum.tagdiv.com/topic/a-value-for-the-logo-field-is-required/
You could try what is suggested there, then test again.

Thanks

Hi,

So the issue is just with the homepage. If it’s the demo homepage it should work properly.
Which demo did you install?

Be sure to check the theme requirements guide carefully
– https://tagdiv.com/newspaper-theme-requirements/
If needed you could contact the hosting provide and ask them to configure the server and wordpress parameters as mentioned there.

In case the problem remains and you want us to investigate, please send us an email at contact@tagdiv.com and provide the website and admin login. Include a link to this topic in the email. Let us know.

Thanks

Hi,

That will not work anymore. When the composer is active the theme will use a different header, this one – http://prntscr.com/o3ekyo this file can’t be modified in a child theme.

If you want to load a script in the header, you could use the analytics section
– http://prntscr.com/o3elx0
Code entered in the theme panel will be saved in the database, so it is safe to add it there.

Thanks

Hi,

There is no such filter unfortunately. If they don’t have a featured image set, there will be a placeholder image – http://prntscr.com/o3ei7s
You could use a custom placeholder image instead of the default one
– http://prntscr.com/o3ej0l
Or set featured images for the posts if possible. Or display posts that you know don;t have featured images in blocks that don’t display a thumbnail, or flex blocks where you can disable it.

Thanks

Hi,

You could give this code a try, with header style 11 instead – http://prntscr.com/o3ebz7 However this may cause problems in category pages and post pages, by overlapping the breadcrumbs for example. You could use it only in pages, or in the homepage
– https://pastebin.com/BKWJE6Xe
As it is now it will apply only in the homepage.

The theme has a page template that overlays the whole header over the content, like this
– https://demo.tagdiv.com/newspaper_nature/
– https://demo.tagdiv.com/newspaper_spa/

Maybe you could use the overlay page template – https://forum.tagdiv.com/page-templates-2/

Thanks

Hi,

AMP doesn’t support page builder content. The purpose of AMP is speed and simplicity in a way. If you use the mobile theme and AMP plugin, mobile pages are limited to the mobile editor – http://prntscr.com/o3e1sk
So despite the desktop page content, the mobile theme will show the simple mobile editor content, in the AMP version as well.

Thanks

Hi,

You can use the theme in a different website if that is what you want to do. Reset the theme activation in the previous website, then activate it in the other website
– https://www.screencast.com/t/4C4neQcYVI

Thanks