Hi,

Before the 9.7 update is was possible to use one of the theme single templates for CPTs, in a child theme, and also customize them if needed. But after the latest updates when most of the theme files were moved in the composer plugin, that is not possible anymore. They will use the default post template, these are the files – http://prntscr.com/o474xu – http://prntscr.com/o4752p

Having them displayed with a different post template is not possible with theme settings at the moment. Maybe an option or a new solution will be provided in the future, can’t say for sure. Sorry for the inconvenience.

Thanks

Hi,

What password is that exactly?

So when you attempt to edit the pages with WPBakery there is a problem? From what I can see you have (or the plugin did automatically) updated the WPBakery plugin to version 6.0.3, and from user feedback there might be problems in this case.

The version of WPBakery provided with the theme is 6.0.2 which should work fine. We don’t recommend to update the plugin before we first test it and include it with the theme
– https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Try to revert to version 6.0.2 of the plugin, then check if it works properly.

Thanks

Hi,

Maybe there aren’t enough posts in the respective category, from what I can see there are only 2 posts, which are displayed in the grid. Are there more posts that have that category assigned?

Thanks

The sidebar setting for the latest articles is here – http://prntscr.com/o3wgzc
You can select from your available widget sidebars, and also set the location (left/right). The sidebars that are available can be seen in the wordpress widgets section
– http://prntscr.com/o3wljs

If you want to create more sidebars, there are a few places where it can be done
– https://forum.tagdiv.com/sidebars-tutorial/

In case I misunderstand please correct me.

A code like this will add a margin to the right of the inline left ads
– http://prntscr.com/o3wa5s
It can be entered in the theme panel->custom CSS section (you can modify the the value of the margin if needed)

.td-a-rec-id-content_inlineleft {
margin-right: 15px;
}

Regarding the drop-down arrows on mobile, this is a bug in the theme after the last update. It is a CSS issue that will be solved for the next update. The quick fix is to enter this code in the same location as mentioned above. It will fix it
– http://prntscr.com/o3wf1j

.td-mobile-content .td-icon-menu-right {
display: inline-block;
}

Sorry for this inconvenience.

Let me know if you have more questions.

Hi,

I checked again, now it seems that more of the javascript files, from the theme and most plugins you are using are blocked – http://prntscr.com/o3w27t

Maybe these are blocked by the same firewall plugin you mention. You could check the settings used in the plugin configuration, for some indication as to why this happens.

Some security plugins add rules in the htaccess file, and deactivating theme may have no effect until the code is removed manually.

Hi,

I see them, seems that in the post page the theme sharing is enabled, and also sharing from a plugin – http://prntscr.com/o3vy4z
So now there are two sharing sections, which would have no purpose, maybe I am wrong.

I believe this is the plugin used for those buttons – https://wordpress.org/plugins/add-to-any/ if you want to use it.

Thanks

Hi,

Sometimes if the website resources like the stylesheet are slow to load, the result may be negative. If the style is not loaded in time when running the test the mobile version will look like this – http://prntscr.com/o3vv4q so it will mention that the menu item links are too close together. But actually when checking with a phone there is no problem.

There is a discussion in this topic – https://forum.tagdiv.com/topic/i-have-two-problems-in-mobile-friendly-test/

A solution to improve the mobile speed of the website is to use the mobile theme plugin. This is a simplified version of the website, it is much faster
– https://tagdiv.com/mobile-theme-automatic-optimization-for-mobile-newspaper-theme/

Thanks

Hi,

The name of the author that appears in the modules and in the post page is the one set in the user profile, in WordPress – http://prntscr.com/o3vev7 If you want to change it you can do so there.

All the theme modules, blocks, grids etc can display the article title of the post by default. For example this is a demo page containing blocks and grids that display posts
– https://demo.tagdiv.com/newspaper/

The modules can display a modified date format, but not a time ago format
– http://prntscr.com/o3vhfu – http://prntscr.com/o3vhsd
A time ago is possible only in the post page when using a cloud post template
– http://prntscr.com/o3vj4h
If you want to modify the modules to display a time ago format, you will have to modify the module files which are here – http://prntscr.com/o3vnak

There are various topics that you could try, but note that modifications made to the plugins will be lost after a theme update
– https://forum.tagdiv.com/topic/implementing-the-time-ago/
– https://forum.tagdiv.com/topic/changing-the-date-to-x-time-ago/
– https://forum.tagdiv.com/topic/the-time-ago-in-block-3-is-correct-but-another-block-is-wrong-time/

Thanks

Hi,

It works now, I logged in successfully.

Then I tried what I mentioned above in a test page – http://prntscr.com/o3vdlo
I used a column text element in each columns but you can use what you want – http://prntscr.com/o3v3ux
Default on mobile – http://prntscr.com/o3v4m3

With 50% width for each column and display inline block – http://prntscr.com/o3vas8
I first set the inline-block for each, then the 50% width, seems to work alright from what I can see.

I don’t think it will be easy to do unfortunately, if even possible. Also after the latest theme updates most of the files were moved in the tagDiv composer, so they can only be modified there. When the theme and plugins are updated the modifications will be lost.

From what I know this request is added on our list and it may be considered for implementation in future updates. But I can’t say for sure when or if this will happen. Sorry again for the inconvenience.

Now it seems all the images provide a 404 – http://prntscr.com/o3ukpt

You could try and disable the Jetpack photon as a first step
– https://jetpack.com/support/site-accelerator/

If that doesn’t solve the problem, you could contact the hosting provider so they can check why all the images from the wordpress uploads folder are not found.

Hi,

@Sonjita The functionality is still the same. Excerpts are displayed in modules, in the post page the subtitle will be displayed. So you can use the subtitle field to display a chosen text in the post pages.

The solution from above will require modifications to the post templates, which after the latest updates are located in the tagDiv composer plugin. This means that they can’t be modified in a child theme anymore, only directly. The modifications will be lost after a theme update, the plugins have to be updated as well.

Let me know if you have more questions.
Thanks

If there was a known solution or if we had a team for treating cases when the theme conflicts with certain plugins, I would gladly provide a solution. But as it is currently there simply is no time for investigating such cases.
As I mentioned previously I have added this on the list, but I can’t say when or if this will be investigated. There are many projects currently in development, with higher priority. I am very sorry for the inconvenience.

Hi,

In blocks pagination it will be the theme accent color by default
– http://prntscr.com/o3u3dh – http://prntscr.com/o3u390
If a color is set for the title background in the composer – http://prntscr.com/o3u3uc
That will be the color used – http://prntscr.com/o3u4b3
In other places such as category pages for example, when the infinite load is used, the theme accent color will be used.
What is happening in your case? Post a link to the website so I can take a look.

Let me know.
Thanks

Hi,

This issue can have multiple causes. Could be caused by insufficient resources
– https://tagdiv.com/newspaper-theme-requirements/
Or in some cases it can be caused by plugins.

If you already checked and the problem remains, we could take a look. Send us an email at contact@tagdiv.com and provide admin login, also cPanel or FTP if possible. Include a link to this topic in the email.

Thanks

@jkrobin We will try to optimize the cloud server so that this kind of issues don’t happen anymore. Until then there could be temporary issues such as this one. Pleas try again and it should work now.

I believe the cursor is set to grab to be more intuitive, as an indication that the slides can be navigated by dragging them.
I could give you a code to chnage the cursor to a pointer, like when hovering a link

.td_block_slide .td-slider {
cursor: pointer!important;
}

This will work for the slide element – https://demo.tagdiv.com/newspaper/ios-slider/
I could add the carousel in the code, I just don’t quite know which element you are referring to. Let me know.

Hi,

Each category can have it’s own template. You can set one in the theme panel->per category settings – http://prntscr.com/o3tjuz

This way the templates can be different if needed. If you want to use the same base template but with various modifications to it, you can duplicate it as many times as you want – http://prntscr.com/o3tlpl

On the other hand, if the categories are set to inherit from global settings
– http://prntscr.com/o3tmmc
Then they will all use the template set in the general category setting.

Thanks

Hi,

I could take a look at the issue. Please post a link to where I can see it if possible. Maybe there is a way. Let me know.

Thanks

Hi,

I have inspected the website, seems to display alright at the moment
– http://prntscr.com/o3th7w
If I misunderstand the problem let me know.

Thanks

Hi,

It could be that WPBakery causes the crashes, it is quite heavy on resource usage. It should work fine with these requirements – https://tagdiv.com/newspaper-theme-requirements/
For memory we recommend 256M if possible, this would be enough for most websites. Please check the guide carefully, if needed ask the hosting provider to increase the values of the parameters mentioned in it.

Thanks

Hi,

There was indeed an issue with the cloud server, we will try to optimize it so that such issues don’t happen anymore. Please try again now, it should work properly. Sorry for the inconvenience.

Thanks

Hi,

If it is the same signature, you could add it in the cloud post template. For example if that signature is a text, place a column text element below the post content element, while editing the cloud post template – http://prntscr.com/o3t7t4
Then the signature text will appear at the end of all posts that use he respective post template.

Thanks

Please provide an example of the colors that need to be changed, a link to where the elements are located and some details would be helpful. Maybe it can be done in a different way, with CSS for example.
The composer can’t be inactive anymore, deactivating it won’t be a solution.