Hi,

The themes latest version is 4.1 not 4.2, so like i said i have tested on themes latest version and found no issues.

Look at the demo, it’s using the latest version and the same div’s withe same classes http://screencast.com/t/heekiVyswuU It’s working fine there too.

When I say that on mobile Google doesn’t allow ads to be placed first on page causerie may cause inconvenience when scrolling on mobile, it;s a Google policy.

You may want to disable some plugins if you say the ads don’t work for you and see if it starts working.

Thanks

Hi,

Please follow this guide and make sure you have added the menu items right: https://forum.tagdiv.com/how-to-use-the-megamenu/

Thanks

Hi,

Glad you managed to figure it out!

Thanks for the message!

Hi,

We will think about this and if we will decide to implement these as a feature we will do it in themes next updates.

Thanks for the suggestion!

Hi,

I have noticed that your are using the 3.5 theme version.
You can backup to all site’s files (WordPress + Theme) and also backup to your Database and updated the theme to the latest version (4.1) and check to see if this issue is till present.
If it’s still there please let us know and we will take a look.

Thanks

Hi,

Try .td-header-bg class this will affect the header on any page.
Send a link and issue details if you have any.

Thanks

Hi,

Please try the solution from here

The first one should work for you https://forum.tagdiv.com/topic/ajax-next-prev-button-problem/#post-17119

If this doesn’t solve it please wait until next update and we will fix it.

Thanks

Hi,

You can purchase it if you want, but we haven’t tested how theme works with a version newer than the one we include in the theme update so please make a backup of your theme before updating the plugin or wait until the next update and we will include the plugins update also.

Thanks

Hi,

I’m not sure how you can do that, you would try to find a plugin that dose that if exists one, there is no theme feature that you can use to achieve that.
About the Prev and Next navigation it’s not easy task and we cannot offer custom work as we work hard on the development, updates, fixes and support.
You can always get a freelancer from sites like: http://studio.envato.com/ if you don’t know how to do it yourself.

Sorry about this!
Thanks for understanding

• This reply was modified 12 years by Lucian.
• This reply was modified 12 years by Lucian.

Hi,

You could do it using page builder and add a row then spit that row in three columns and add a sidebar on the left and one in the right like this: http://screencast.com/t/jDKe7bbu19jY
Result: http://screencast.com/t/oaSTnkcqtjI

Hope this helps!
Thanks

• This reply was modified 12 years by Lucian.

Hi,

Sorry about this, to disable the light-box on your gallery you have to remove this code here: http://screencast.com/t/9JcqGKdey
Should solve the problem.

You could also try to Edit your gallery and set it to link to Media in order to get the images in when you click on them in the post.

Thanks

Hi,

I have checked your site and found no issues, just one error in your console, you ca check it yourself.
If the issue with menu disappearing is not fixed please send the an e-mail again, it might landed in the spam folder and was not checked.

Thanks

Hi,

Unfortunately we can’t help you at this time, this is not an easy task and we cannot offer custom work as we work hard on the development, updates, fixes and support.
You can always get a freelancer from sites like: http://studio.envato.com/ if you don’t know how to do it yourself.

Thanks for understanding

Hi,

Replied via e-mail.

Thanks

Hi,

Replace the code from http://screencast.com/t/gFwHhe1y8fc6 with this one http://pastebin.com/Wce0nAEv
This is a known issue and this fix that I have sent you will only be implemented in next theme updates so I can guarantee you it will work for you.
If this doesn’t solve your problem please wait for next updates for the fix.

Thanks for understating

Hi,

Glad you figured it out!

Thanks for the message!

Hi,

Please remove this css from Theme Panel:

.td-full-layout .td-menu-background, .td-boxed-layout .td-menu-wrap {
background: none !important;
}

..and add this one:

.td-full-layout .td-menu-background, .td-boxed-layout .td-menu-wrap {
background: white !important;
}

Thanks

Hi,

We try to implement the beast feature so we can please as many users as we can, unfortunately there is no way we can test this with all plugins and this generates all kinds of conflicts.
I have checked your feeds and seem to work fine http://screencast.com/t/bqRre5AyWP4
Please send us an e-mail and point out all this issues and we will try to remediate them.

Thanks

Hi,

It’s not a bug, I have tested this and works fine using theme version 4.1 not 4.2 🙂
Please make sure you have added the ads well and also double check your code.
In case of Google ads the banners are made responsive by Google not by the theme, check your site and refresh the page to see that the banner it’s changes size depending on screen width.
Your site:

Also on mobile Google doesn’t allow ads to be placed first on page, and that’s the case for you.
Try to use an image to check this or try withe code from our documentation.
For more info you can follow this guide: https://forum.tagdiv.com/ads/

Thanks

Hi,

Glad it works!
Thanks for the message

Hi,

You can use the child theme if you don’t want to make the same modification after every update, and yes you have to add it again.
If you want to use child theme you can find out how here: https://forum.tagdiv.com/child-theme-documentation/

Thanks

Hi,

Yes you are right, you have to use this css instead:

#td-top-menu .sf-menu {
    display: table;
    float: none;
    margin-left: auto;
    margin-right: auto;
}

Sorry about this!
Thanks

Hi,

I tried your code http://screencast.com/t/ambenTM2 and found this: http://screencast.com/t/GckjXcLMkx
Your code it’s interpreted as a post content that’s why it’s showing in the post excerpt.
You would wanna add the caption like this:
Edit your picture and add the source caption like this: http://screencast.com/t/Q8m4njlh
This is how the code look like: http://screencast.com/t/G5NAYZWe7Oq
This is the result: http://screencast.com/t/vmYQwfwcUw

Thanks

• This reply was modified 12 years by Lucian.

Hi,

Have you tried to set it by editing the image and set it to ON like in the screenshot: http://screencast.com/t/LTaS13WzPMR2
If so try to update the teheme to latest version (4.1) and if this problem is still there disable all plugins and give it another try.
If nothing works, please contact us via contact@tagdiv.com (also include a link to this topic or specify the issue details).

Thanks

Hi,

I have tested the facebook counter using both user and ID online this time http://screencast.com/t/iwseapJEg and had the same result as in your facebook page.
See here: http://screencast.com/t/1FzvYyDLiD2l
And here: http://screencast.com/t/CDFswdFegDK

Should work just fine, please try deactivating and try to use this without any additional plugins online if you didn’t tested it this way.
Also update the theme to the latest version, I have made the tests using the 4.1 theme version and had no problems.
If this issue is still there please send an e-mail with your wp-admin user and pass at contat@tagdiv.com so we can check, include a link to this topic or specify your issue details in your message.

Hope this helps!
Thanks