Hi,

Please send us an email at contact@tagdiv.com and provide wp-access so we can tale a closer look and check this. Please also include the a link to this conversation so we can know who you are.

Thanks

Hi,

This not the newspaper theme: http://screencast.com/t/M59HBwyo0Rl
If you have some issues related to the newspaper theme please make sure you activate it on your site and let us know so we can have a look.

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Hi,

Not sure how this would affect SEO however and what you need however if you want to display the most recent topic instead there then I’m not sure how that could be done, I suggest you try to search online for a way to get the most recent topic and implement it here to replace the most recent comment/reply: http://screencast.com/t/0VPd3ilslu

Unfortunately you need custom modifications for this which we cannot offer at this moment so I suggest you get a freelancer to do it for you if you don’t know how to do it and do a backup before altering theme’s files.

Thanks

Hi,

You don’t need to add any code. Just upload and install the plugin form here: http://screencast.com/t/3bQVAPUT
Please provide more details on this if this is not what you’ve meant.

Thanks

Hi,

Based on the error some database tables are missing. What version of the revolution slider you use? Please try to remove the plugin then install it again from the /plugin folder that was provided within theme’s files.
Let us know how it goes and also let us know if this is a rev slider plugin fresh install or if you had it installed before and if you are working locally or live.

Thanks

Hi,

We seem to have the same issue on our demo sites. Unfortunately because Google’s tool doesn’t return any error we can’t determine an accurate reason for the reviews stars not showing in google’s index.
You could try to add the itemprop="summary" to reviews summary: http://screencast.com/t/nwT4FyQFg ..like this: http://screencast.com/t/bo2vvyrcFf

Unfortunately after changing this the result wont appear right away and you’ll have to wait until google re-indexes your site which could take fr weeks up to one month.
We’ll have a closer look at this and fix it as soon as possible.

Thanks

Replied via email!
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Hi,

Not sure about this. I’ve checked your code and it’s missing: http://screencast.com/t/TkhRL0h6av
Please also try this without plugin active and provide wp-access via email so we can check this if you can’t manage to solve it.

Send a link to this tread and you admin login details at contact@tagdiv.com

Thanks

Hi,

Use this custom css and change the color as you like: http://screencast.com/t/q2vkowdQTI

.iosSlider.td_block_big_grid .td-icon-left, .iosSlider.td_block_big_grid .td-icon-right {
color: red !important;
}


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Hi,

I’ve checked your site on Firefox and found just this jquery error in your console which is not related: http://screencast.com/t/3jy5bXxf
Please let me know if you have managed to solve this and also make sure that you test it without plugins also and empty all caches.

Thanks

Hi,

You don’t have to buy it. The licensed revolution slider plugin is provide within theme files in the /plugin folder. Install it form there: http://screencast.com/t/3bQVAPUT

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Hi,

From what I’ve seen it looks fine on desktop and mobiles, use this for the tablets screens:

@media (max-width: 1018px) and (min-width: 768px) {
.td-header-style-8.td-affix .td-style-8-logo-wrapper a img {
max-width: 141px;
}
}

Thanks

Hi,

Make sure you actually use and set a featured image for those posts that appear in the big slider. The big slider uses the feature image set on posts to create a thumb and show it in the slider.

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Hi,

I’ve tried to recreate this however the live search with ajax isn’t working on your site as the access to the admin-ajax.php file is blocked by your host, at least on my side: http://screencast.com/t/jhrGKwo2ta

Contact your server administrator and explain the situation, it may be that the file it’s treated as threat so it’s banned.

I’ve tested the search on my side locally and haven’t found any issues. Please make sure that you also test this without using any plugins and also make sure you empty all caches.

Let us know how it goes.

Thanks

Hi,

You don’t need to update it we provide the licensed plugin within theme files and each time we update the theme we also include the updated version of the VC plugin tested to work with the theme so ignore the update notice and wait until we release the next update in which we will include the updated version of the plugin.

You can find more info here:

– https://forum.tagdiv.com/update-the-visual-composer-plugin-wpbakery/
– https://forum.tagdiv.com/topic/how-to-update-visual-composer-2/

Thanks

Hi,

I’ve also tested this and it works. Make sure you connect using your Facebook account. First logout from your WordPress account then connect via Facebook: http://screencast.com/t/imbCh08D5uzB

If you still have trouble using this please go trough this troubleshooter: http://jetpack.me/support/comments/troubleshooting-jetpack-comments/ and make sure that you use the comments module from jetpack according to this guide: http://jetpack.me/support/comments/

And also make sure that you use the comments template from a default theme.

Thanks

Hi,

I need permission for this: http://screencast.com/t/O9uiCYK1S3k
Provide your your site’s url and more details about this.

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Hi,

Unfortunately we haven’t decided on this yet we will make a tutorial on how to add it yourself, it will be available soon.

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Hi,

Try this custom css: http://screencast.com/t/Vg8Rde86PV

@media screen and (max-width: 767px){

.td-post-text-content table {
font-size: 11px !important;
}
}


Thanks

Hi,

You get a 302 redirect response when you login: http://screencast.com/t/Q1BbubtzL
Have you tested this without any plugins? Please make sure that you also test this without any plugins active, leave just the VC plugin active, empty all caches an test again.

Thanks

Hi,

Just add an array of categories from which the posts will be pulled, replace wp_get_post_categories($this->post->ID) with and array containing your categories Id’s (array( 10, 14 )), like this: http://screencast.com/t/rpcihU1Eki

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Hi,

Please use this guide and regenerate thumbnails: https://forum.tagdiv.com/how-to-fix-strange-thumbnails/

The theme use the WordPress thumb system and uses thumbs on module/blocks/slides which are cropped at the same size as the thumb container.

Please make sure that you regenerate your thumbnails then test again and provide your site url so I can check it if you still have issues afterwards.

Thanks

Hi,

You can rename the original js file to make the them use the minified version or you could change the paths here: http://screencast.com/t/hk2piNcDE

This will be fixed in theme’s version 5.

Thanks

Hi,

Please also provide your site’s URL so I can check it. Send it via email at contact@tagdiv.com if you don’t want to make it public.

The td_inspect_scripts() function returns a list of registered css and js from your site.

You could try to play with the priority, if it doesn’t return all js – http://screencast.com/t/7fhfjttAT8
http://codex.wordpress.org/Function_Reference/add_action

Thanks

Hi,

Yes, some of the bbpress forum templates are customized by the theme. You need to tweak into this forum template file: http://screencast.com/t/CAlYWWFCvBpB
Removing the highlighted code will remove the freshness columns, like this: http://screencast.com/t/HR5w6JuL92T

Thanks