Hi,

Themeforest is the only place you can download the latest version of our product so if you having trouble accessing your account there and download the theme’s update then I suggest you address the login issues you have to their support and resolve your account matters.

Test with the main theme and also make sure that you empty all caches after changing theme’s settings.
If this doesn’t help then also test without any plugins active.

Thanks

Hi,

The theme’s comment counter is working when using Disqus comments system. You need give it some time though to update.

Thanks

Hi,

Try using this for the google fonts:

$this->move_style_to_footer('google-font-rest');

And this for the theme style:

$this->move_style_to_footer('td-bootstrap');
$this->move_style_to_footer('td-theme');

Hope this helps!

Thanks

Hi,

The gallery waits for the script to load however this should not behave like this. We have this on our attention and we will try to find a solution until version 5 update.

You can work around this by using this custom css in theme panel > custom css section:

.post_galery_slide_1 {
overflow: hidden;
}


Thais will hide the images until the gallery script loads.

Thanks

Hi,

Yes, use this .page-template-page-full-blank

Thanks

Hi,

Not sure how you could do it other than the classic way. I suggest you try to find a plugin that could help with this or try to find a solution online as the theme doesn’t have a feature that could help you do it.

Thanks

Hi,

To receive a notification when a comment has been posted you can use this WordPress function under discussion settings: http://screencast.com/t/fg7DzQXWzSF1

Unfortunately I can’t recommend you a plugin that could help you use a different email address based on your posts content.

You could try to use Contact Form plugin and built different forms with different email addresses then use the form shortcodes to call each one on your posts and you can call the one you want depending on your needs.

Here are some screenshots to help you better understand this:

– http://screencast.com/t/44KhzppM
– http://screencast.com/t/DRBphN4I
– http://screencast.com/t/7xJxoG650ly

Thanks

Hi,

If all goes well the new update should be ready for release during next week.

Thanks

Hi,

We haven’t worked on this within latest theme update however we have this on our todo list and we will look into it as soon as possible.

Sorry for the inconvenience!
Thanks

Hi,

Unfortunately, for now, I can only add your request on our feature request list and we will consider it for future updates.
We haven’t tested any plugin with that functionality so I can’t recommend you any that works with the theme but you could try one like the ditty ticker or a similar one: http://dittynewsticker.com/ditty-rss-ticker/

Thanks

Hi,

Please give wp-access so we can have a closer look at this.
Provide your wp-admin user and pass at contact@tagdiv.com and also provide a link to this tread so we can know who you are.

Thanks

Glad you’ve managed to work around it.
Thanks for your feedback!

Hi,

This happens when you try to access the theme’s index.php file directly. You can find more info about this in this tread: https://forum.tagdiv.com/topic/fatal-error-3/

Thanks

Hi,

You can add multiple categories to that condition using the 'and' and the category name. You would need custom work this unfortunately so I suggest you get a freelancer to do it fr you if you don’t know how to do it.

Thanks

Hi,

Replace the related_posts() function here: http://screencast.com/t/rj1gLEbqzG5 with this one: http://pastebin.com/34DFZHz5
You should get this result: http://screencast.com/t/TuF5Hkgp
If you need additional customization to this I suggest you get a freelancer to do it for you as you need custom work for it.

Thanks

Hi,

This image/thumb source: http://screencast.com/t/QXXmSalERTT ..is actually the large image/thumb which you set from WordPress media settings: http://screencast.com/t/ZgNVOTffQO so when you add a “large” image thumb the image called on your post will be the thumb you have set as “large” in the media settings but because the theme’s width post content is 700px the width attributes generated for the image tag is 700px so gathering all this you will end up with the result from your case.

To set this right you need to set the large image thumbnail size form WordPress media settings to 700px then regenerate thumbnails to create the 700px width thumbnails which will be used on posts: http://screencast.com/t/gcJxko6F

Thanks

Hi,

I have replied to you, related to this, via email!

Thanks for the message!

Hi,

You get this error when you activate the child theme? Please provide more details on this and also let us know what theme version you use.
Also make sure that you use the child theme provided in the files that came with your theme and also make sure that you remove any code/modification added to it and configure it using the instructions from this guide: https://forum.tagdiv.com/child-theme-documentation-newsmag/

Thanks

Hi,

If you’re not using a static page then you refer to latest posts page. In that case you need to alter the index.php file and add the big grid: http://screencast.com/t/uO5gxbeTOURb

You can use the page builder to built it then get it’s short-code and use the do_shortcode() function to render the shortcode on the template.

If you don’t know how to do this I suggest you get a freelancer to help you with it.

Thanks

Hi,

Thanks Chris!

@anamart Change it form post editing panel using Yoast SEO, here: http://screencast.com/t/2StSGplYP

Thanks

Hi,

I have used the “Video Player” VC element and added the youtube video you also have it on your homepage, like this: http://screencast.com/t/ivPMsPYeiWw – result: http://screencast.com/t/nodbboLq

This is how the theme handles this. On post pages it’s enough just to paste the video url into your post content. Isn’t this as you want it. Please let me know!

Thanks

Hi,

Please also check if the admin-ajax.php file can be accessed. Some hosts block access to the admin-ajax.php file when saving your settings and with that file blocked the theme can’t save your settings.
If this is your case contact your host provider and let him know about this issue.
You could easily identify if this is happens in your case by checking you browser’s console while saving your settings.

Please also let us know if you have tried this in your message and also provide a link to this tread if you haven’t send your message already.

Thanks

Hi,

Please make sure that you test this using the latest version of the IE browser and also make sure you empty all caches as I’ve also tested your site and found no issue: http://screencast.com/t/fXePHKwffTam

The theme was tested to be compatible down to version 8 of IE. You can also check our demo: http://demo.tagdiv.com/newsmag/ and let us know if you find something wrong.

Thanks

• This reply was modified 11 years by Lucian.

Hi,

Seems that the slider is working fine now: http://screencast.com/t/3nkABGmloMq however those errors still appear in browser’s console which could cause other issues so I suggest you try this without plugins then enable all one by one to see which one is causing those errors and search for an alternative for it.

Thanks

Hi,

The more art/related post are added to the “post” post type template using this function: http://screencast.com/t/HPah2l9QzX – which is built here: http://screencast.com/t/nM2cfegge
Try to adjust it for your post type also. I suggest you get a freelancer to do it for you if you don’t know hoe to do it as we cannot provide any type of custom work at time time. Sorry!

Thanks