Hi,

Thanks for your suggestion, I’ve already add it on our request list and consider it for future updates.

Thanks for the message!

Hi,

First please make sure you use adsense ads, simple ad code (js/flash/images) or shortcodes as the theme ad system doesn’t work with other types of ads, you can see more info related to theme’s ads system here: https://forum.tagdiv.com/ads-system-full-guide/
I’ve checked your site and haven’t found anything wrong so please provide more details about your issues and use our email address (contact@tagdiv.com) to send us a private message.

Thanks

Hi,

Thanks @unplug.tips and sorry for all the trouble!
Please note that we are constantly working on improving our products, all this issues related to the SSL integration have been added on our todo list and are on our attention for future versions. We also plan to improve our documentation in the future and hopefully we will manage to prevent this in the future.

Sorry again for all inconveniences, glad you’ve managed to work it out eventually!
Thanks

Hi,

The Visual Composer latest version (4.4.3) will be tested and included in the next theme update.
We’re currently having it this under testing and we’re waiting to see if this is a stable version so if all is ok we will provide it within next week.
The grid elements function is also on our todo list, we are working on this and we’ll include a fix for this in the next update.

Sorry for the inconvenience!

Thanks

Hi,

As you’ve also stated Chris there’s no settings in WooCommerce to do that. Yous could try to find and change this using a hook (custom code).

Thanks

Hi,

To achieve that disable the option from theme panel: http://screencast.com/t/ZESWfaKg19
Then remove this condition form td_page_views.php file: http://screencast.com/t/a79segeXTYz
Like this you’ll only see the views columns in admin panel.

Thanks

Hi,

The theme’s normal slider was designed to work best by using thumbs and unfortunately if the images isn’t large enough to fill the whole container the image will not fit the slider. WordPress doesn’t enlarge images so if you aren’t using a larger enough image which can fit the thumb container then you could try a plugin like Thumbnail Upscale to enlarge thumbnails: https://wordpress.org/plugins/thumbnail-upscale/
You can also use custom css to enlarge thumbnaisl in the slider, like this: http://screencast.com/t/GWzaG8xrEdt

.iosSlider-col-3 .entry-thumb {
width: 100%;
}

Thanks

Hi,

The theme doesn’t have an option to remove the date from search engines however this could be done by removing all date stamps from post pages.
For the date follow the topics I’ve pasted below as I’ve posted a solution related to this:
* https://forum.tagdiv.com/topic/remove-date-time-stamp-from-all-posts/
* https://forum.tagdiv.com/topic/remove-several-date/

Thanks

Hi,

We don’t recommend the use of it as the envato toolkit seems to cause some issues and could not update the theme right.
We have this on our attention for further testing. For now I suggest you use the FTP method from the update guide and do a full backup of your current theme installation and WordPress: http://codex.wordpress.org/WordPress_Backups
Sorry for the inconvenience!

Thanks

Hi,

Unfortunately the theme doesn’t have an option for that and you’ll need custom work for this. As we cannot provide custom work at this moment we suggest you hire a developer to do this for you if you need it and don’t know hoe to do it.

Sorry for the inconvenience!
Thanks for the message!

Hi,

Not sure what you would want to do as I’ve checked your site and the fb popup and seems to me as it works fine, however the theme doesn’t have options to customize fb applications so I suggest you try plugins’s options or also ask this on their support page.

Thanks

Hi,

The theme is designed to work with all vimeo/youtube/dailymotion videos using video post format and this will use the default video player for each video type so you can use the one you like most.
Please let me know if this is not what you’ve meant and provide more details related to this.

Thanks

Hi,

I’ll add your request on our feature request list and consider it for future updates. You can achieve something similar by changing the placeholder thumb with an image you want to use.
Here is how you can change the placeholder image thumb: https://forum.tagdiv.com/topic/how-to-change-placeholder-images/

Thanks

Hi,

Thanks @carvas!

@Osiris RD
We’re very sorry for the inconveniences however as @carvas also stated some theme settings can only be set manually and because we didn’t wanted to load the theme by include all the data from the demo. On top of this the WordPress importer doesn’t work well and you’d need to import the xml data several times.
We’ve also replied related to this via email!
If you need assistance with theme’s settings/options you can also consult this video tutorials added by Jorge for Spanish community: https://forum.tagdiv.com/topic/videotutoriales-newspaper-en-espanol/

Thanks

Hi,

Thanks. We’ll have a look at this as soon as possible and if we can’t find the reason for this and if you can’t use the theme we’ll offer you with a full refund.
Sorry for all the inconveniences caused using our theme!

Thanks

• This reply was modified 11 years by Lucian.

Hi,

You can get a freelancer from sites like: http://studio.envato.com/

Thanks

Hi,

Please make sure you empty all caches/purge files and try again. If it used to work with the previous version of the theme then something else could cause this.
Please give us access to your admin panel so we can have a look.

Thanks

Hi,

Could you please also specify what type of problems google testing tool indicates you have and also provide your site’s url so we can have a look at this.
Also let us know what post template you use.
You can try to move the article closing tag if you need to do it but it would be best to let us about the problem you have, we’ll test this and fix as soon as possible.

Thanks

Hi,

You can use the custom ad 1 spot or other and add it to the post template using the do_shortcode() function and edit your post template file that you use and add this short-code: http://screencast.com/t/pGq99wqKHpe

<?php echo do_shortcode('[td_ad_box spot_id="custom_ad_1"]'); ?>

You can find the short-codes for other ad spots here: https://forum.tagdiv.com/ads/

Thanks

• This reply was modified 11 years by Lucian.

Hi,

Please provide more details about this as I’m not what is your issue. A screenshot would and also provide your site’s url if possible.

Thanks

Hi,

The buddypress pages don’t have an option to set a custom sidebar within the theme like bbpress forums have. Buddypress pages use the default sidebar.
We know about this, and we will try to add it in next theme versions.
You could try to use the default sidebar as a custom sidebar for buddypress pages and build/set another for other pages.
Sorry for the inconvenience and for understanding!

Thanks for the message!

Hi,

Not sure how this could happen. I’ve also tested this using the latest theme version (4.6.2) but found no issues similar to what you’ve described.

my post configuration: http://screencast.com/t/KVa3sHGkxvB
result: http://screencast.com/t/fBGudxDd

My guess is that this happens because of a plugin you use, it could be due to the

Taxonomy order plugin: http://screencast.com/t/rVadNbIGRsRL

I suggest you try this without any plugins active, lave just the Visual Composer plugin active then make sure you empty caches, purge files if you use cdn host then test this again.
Let me know how it goes and if this still happens after all this consider updating your theme to the latest version if you are not using it already.

Thanks

Hi,

You have to set a featured image for your posts and the image will be automatically added as this image on post template 3: http://demo.tagdiv.com/newspaper/seat-and-enjoy-about-this-amazing-theme/
Set a featured image for your post like this: http://screencast.com/t/w6CwFwyd
Please let me know if this is not what you’ve meant and provide more details and your site’s url.

Thanks

Hi,

Thanks Chris!
You can also go trough this guide: https://forum.tagdiv.com/how-to-make-the-site-faster/
In general google synchronous ads, plugins and lots of theme customization or a high number of queries on pages slow the site.
You can also follow and use instructions provided in this tread: http://forum.tagdiv.coem/topic/pagespeed/

Thanks!

Hi,

In the latest theme version (4.6.2) search for the class-tgm-plugin-activation.php file using the path from the screenshot and remove this two parts of code: http://screencast.com/t/nJEgSEgfpr
This will not bring up any notices into the admin panel if the user doesn’t have administrative roles, like installing/activating plugins.

Thanks