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Vlad S
tagDiv Staff

Hello !

You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

I would start with the translation plugin because if you look carefully only the pages with not so normal text get distorted. Like Greek for example.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

We need to take a look and see what can be done there to see if a fix can be done.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Vlad S
tagDiv Staff

Hello !

Please provide a link to your website but I don’t think this can be done using CSS.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please provide a link to your website and we will take a look.

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately WPML is not a tested plugin therefore we cannot provide a workaround at the moment for this.

Thank you !

Vlad S
tagDiv Staff

Hello !

We need to take a look and see what can be done there to see if a fix can be done.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Vlad S
tagDiv Staff

Hello !

We need to take a look and see what can be done there to see if a fix can be done.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Vlad S
tagDiv Staff

Hello !

My colleague has replied to your e-mail today. Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Vlad S
tagDiv Staff

Hello !

My suggestion is to follow this topic / guide in order understand better how to optimize your website: https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/

Thank you !

Vlad S
tagDiv Staff

Hello !

1. The width can be set as you can see here: https://www.screencast.com/t/v2WoFwA8F9wl

Also you will have to test because there will be slight changes when elements will be added but that depends on how you set it.

2. Are you using mobile theme plugin or responsive ? Send us a link to your website so we can take a look.

Thank you !

Vlad S
tagDiv Staff

Hello !

For 1 and 2 please provide a link to your website in order to take a look.

For 3 can you be bit more specific ? I am not sure I fully understand what you mean.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please provide a link to your website and we will take a look.

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately at the moment there are only 5 options. Having more options will require custom work which is not covered by the support team.

Thank you for your understanding !

Vlad S
tagDiv Staff

Hello !

It looks like you have sorted it out, this is how a normal user sees it at the moment: https://i.imgur.com/BvSdedD.png

Can you please confirm ?

Thank you !

Vlad S
tagDiv Staff

Hello !

First my recommandation is to start optimizing the images: https://gtmetrix.com/reports/pressboltnews.com/BxtHZ2Qa/ As you can see on the waterfall they are a big part of your website.

Thank you !

Vlad S
tagDiv Staff

Hello !

My advice is to make a full backup of your website, start updating the wordpress first, then update Newspaper Theme but update it manually as you can see here: https://forum.tagdiv.com/how-to-update-the-theme-2/

Also don’t forget to update and activate the plugins.

Thank you !

Vlad S
tagDiv Staff

Hello !

My advice is to make a full backup of your website, start updating the wordpress first, then update Newspaper Theme but update it manually as you can see here: https://forum.tagdiv.com/how-to-update-the-theme-2/

Also don’t forget to update and activate the plugins.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

We need to take a look and see what can be done there to see if a fix can be done.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Vlad S
tagDiv Staff

Hello !

I am sorry for the misunderstanding but as you can see here: https://www.screencast.com/t/yuh2NqSgZ The option will disable the H1 in order to receive the desired result.

Thank you !

Vlad S
tagDiv Staff

Hello !

That you will have to try and edit it using the editor that created the blockquote, unfortunately we cannot control the content. Try removing and re-adding the text in blockquote.

Thank you !

Vlad S
tagDiv Staff

Hello !

Something worked, I have just inspected your website and now everything works perfect.

Can you please confirm.

Thank you !

Vlad S
tagDiv Staff

Hello !

So you set Template X to show only on posts that are on Category X right ?

And all the changes made with tagDiv Composer on Template X can be seen on more categories ?

Thank you !

Vlad S
tagDiv Staff

Hello !

As the image says: https://www.screencast.com/t/VR055fdPiJuL ; You will have to go into Theme panel – Block Settings – Thumbs: https://www.screencast.com/t/ejclVAOdFB and activate the needed sizes.

Thank you !

Vlad S
tagDiv Staff

Hello !

We need to take a look and see what can be done there to see if a fix can be done.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

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