Hello!
We would like to proceed with the update ourselves in order to make sure that everything works properly. Please contact us via email at contact@tagdiv.com and provide the following:
– cpanel url and credentials
– admin url and credentials
– A link to this topic in order to identify you
Also please make sure to have a backup ready just in case.
Our team will take a look!
Thank you !
Hello!
Please provide a link to your website in order to inspect.
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Hello!
This issue is because in Mobile theme, you have to recreate your pages using the mobile editor, this is found when editing pages at the bottom of the page: https://www.screencast.com/t/PaGpYD2l
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Hello!
Can you show me where is that Must read button ? The popular category can be translated from Theme panel – Translations
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Hello!
Yes, please provide a link to your website and we will provide a CSS code for it.
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Hello!
Unfortunately this is how the filtering option works. Instead of having more option when you add more filter elements it actually narrows the filter. Our developers are working on this as we speak.
Thank you for your understanding.
Hello!
Unfortunately due to the changes in AMP in the newer versions.
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Unfortunately at the moment there is no other way around this.
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I would like to investigate this issue further, Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– A link to this topic in order to identify you
Our team will take a look!
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Hello !
The footer template can be edited from any page not from Cloud Library. Simply open the Website manager, select your footer and scroll to the bottom of the page: https://www.screencast.com/t/yPw3NdjJw0i
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Hello!
This a demo that has AMP + Mobile theme: https://demo.tagdiv.com/newspaper_local_news/?amp You can see it how it looks here.
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Hello !
The latest articles option and related posts come from WordPress not from Newspaper Theme. You can disable it from here as you can see: https://www.screencast.com/t/uzXRgXTiHlH You can disable that and replace it with a Flex block that has more editing options.
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Hello!
Can you let us know what plugin are you using for this? And also make sure that you shortcode is set up as it should. You can test it out even if you set it in a normal page.
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Hello!
Please try now, that could have been just a temporarily issue from our server.
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Hello!
By default this is not possible. What you can do, create a page using tagDiv Composer, set it to have no footer or header: https://www.screencast.com/t/IvhaXJ7NrLzO
In that page, add a Flex block preferably. And set the filters in it: https://www.screencast.com/t/Zn2pza7Z
Then this page can be added in your Mega-Menu in Appearance- Menus.
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Hello!
You can send us a link to a screenshot if you upload the screenshot on a website. Or you can send us if you contact us via email at contact@tagdiv.com
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Hello!
I would like to investigate this issue further, Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– A link to this topic in order to identify you
Our team will take a look!
Thank you !
Hello!
I’m sorry for the misunderstanding!
Unfortunately that text can’t be edited. That is how Facebook renders it.
Thank you for your understanding!
Hello!
Please set it to: Category: Current Category: https://www.screencast.com/t/RkBDflHJOv
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Hello!
Unfortunately I have inspected your website and there are multiple errors that require more attention. We would like to make sure everything is in order, Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel URL and credentials
– A link to this topic in order to identify you
Our team will take a look!
Thank you !
Hello!
That can be done from tagDiv Composer as you can see on our video guide here: https://www.youtube.com/watch?v=HXQQygkCCJo
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Hello!
We are sorry for your experience. We would like to investigate this issue further, Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– A link to this topic in order to identify you
Our team will take a look!
Thank you !
Hello!
In order to keep theme functions, tagDiv Composer must be active. For the blocks to be available you will need Standard Pack plugin to be active too. Cloud library plugin is no longer a must if you want to use WP bakery. And please note that if you choose to use WP Bakery, you will have to use only WP Bakery, you cannot combine the 2.
I hope this was more helpful!
Thank you for your understanding!
Hello!
Can you send us a link to your website ? Just to make sure we provide proper indications.
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Hello!
Unfortunately this feature is not available and at the moment we have not tested any plugin regarding this.
Thank you!