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Vlad S
tagDiv Staff

Hello!

I have inspected your website and all of your images seem to be working: https://www.screencast.com/t/S9wl3qkXLg5V Has this been resolved?

Thank you!

Vlad S
tagDiv Staff

Hello!

Can you let us know what theme version are you running? Also make sure to have active and up to date the following: tagDiv Composer, Tagdiv Standard pack please.

Thank you!

Vlad S
tagDiv Staff

Hello!

We would like to proceed with the update ourselves in order to make sure that everything works properly. Please contact us via email at contact@tagdiv.com and provide the following:

– cpanel url and credentials
– admin url and credentials
– A link to this topic in order to identify you

Also please make sure to have a backup ready just in case.

Our team will take a look!

Thank you !

Vlad S
tagDiv Staff

Hello!

That is not a normal behaviour, You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let us know the results.
Thank you !

Vlad S
tagDiv Staff

Hello!

At the moment this feature is not available in Newspaper Theme. This can be done using custom code. Our team may assist you with this if you send them an e-mail: https://tagdiv.com/web-development-services/

Thank you!

Vlad S
tagDiv Staff

Hello!

If you open tagDiv Composer you will be able to save the element as is ( already configured ) by right clicking on it and Save Element button . If you save it you will find it at the bottom in tagDiv Composer here: https://www.screencast.com/t/euKZmmR4QUmb

Thank you!

Vlad S
tagDiv Staff

Hello!

You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let us know the results.
Thank you !

Vlad S
tagDiv Staff

Hello!

If you’re using Mobile Theme plugin this option is not possible. For more information please take a look at our Mobile video guide: https://www.youtube.com/watch?v=SpGkOnJeNZY&t=9s

Thank you!

Vlad S
tagDiv Staff

Hello!

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let us know the results.
Thank you !

Vlad S
tagDiv Staff

Hello!

On the PRO DEMOS you can use tagDiv Composer. In order to remove the top bar please click on the ROW button as you can see here: https://www.screencast.com/t/VK5dRRklMMfi

Thank you!

Vlad S
tagDiv Staff

Hello!

Even if your theme is not activated, your website should not be blocked. When the theme is not active you just can’t do certain things using theme panel or tagDiv Composer. But the website will run normally. I would like to investigate this issue further, Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look!

Thank you !

Vlad S
tagDiv Staff

Hello!

Newspaper theme and us is not punishing anyone. Once you buy the theme license, that is for life. The only thing that can expire, is the support license. You may face this issue if you activate your license on more than 1 websites.

Is this issue still active ?

Thank you!

Vlad S
tagDiv Staff

Hello!

Please make sure that you read the correct data. As you can see here indeed in the last 28 days there was a time where your CLS was high. At the moment the CLS is under 0.05: https://www.screencast.com/t/1iwe6jKpC

Thank you!

Vlad S
tagDiv Staff

Hello!

Please provide a link to your website in order to inspect.

Thank you!

Vlad S
tagDiv Staff

Hello !

This happens due to cache. Please follow our guide and make sure that WP Super Cache has been installed properly: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Let us know the result.

Thank you !

Vlad S
tagDiv Staff

Hello!

I’m not sure I fully understand. All the links seem to be displaying your post perfectly. Maybe I have misunderstood something here ?

Thank you!

Vlad S
tagDiv Staff

Hello!

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let us know the results.
Thank you !

Vlad S
tagDiv Staff

Hello !

This happens due to cache. Please follow our guide and make sure that WP Super Cache has been installed properly: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Let us know the result.

Thank you !

Vlad S
tagDiv Staff

Hello!

For the social icons simply remove them from Theme panel as you can see here: https://www.screencast.com/t/rBGB1by8
For the product template please note that the one from the example website is done via an image, that is not made from the website.

Thank you!

Vlad S
tagDiv Staff

Hello!

Please remove the AMP and Mobile theme plugins and reisntall them. Let us know if the issue is still there.

Thank you!

Vlad S
tagDiv Staff

Hello!

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let us know the results.
Thank you !

Vlad S
tagDiv Staff

Hello!

Please make sure to clear your cache. Both footers are looking exactly the same.

Thank you!

Vlad S
tagDiv Staff

Hello!

Please make sure you are using adsense AMP codes: https://support.google.com/adsense/answer/9261309?hl=ro

Thank you!

Vlad S
tagDiv Staff

Hello!

I’m not sure what you mean. Do you mean to sort them alphabetically ?

Thank you!

Vlad S
tagDiv Staff

Hello!

1. I have inspected your website, desktop and multiple devices, the ads are working perfectly: https://www.screencast.com/t/E7t1tbkph

2. Post loop element is an older element which is no longer recommended to use. We recommend you to use Flex blocks since offer more flexibility.

3. That image can be removed from cPanel or you can remove it from Media library.

4. That is not actually a test meant to be passed: https://gtmetrix.com/reports/gamerswayout.com/48r5UTzR/ It is recommended that your page speed to be above 80%. On your waterfall as you can see the images are a big issue since they take to much time to load.

Thank you!

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