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Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

Try and refresh it 2-3 times, maybe your browser it takes more time to clear the cache until the post appears.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please provide a link to your website and we will take a look.

Thank you !

Vlad S
tagDiv Staff

Hello !

We need to take a look and see what happened there.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Vlad S
tagDiv Staff

Hello !

Please provide a link to your website in order to take a look and see what can be done.

Thank you !

Vlad S
tagDiv Staff

Hello !

The code can be inserted here: https://www.screencast.com/t/jfJqZrtX

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately your website is un-reachable at the moment. please check to make sure the website is running and let us know !

Thank you !

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

For this please follow our guide here: https://forum.tagdiv.com/unique-articles/

Let us know the result !

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately your images are still not working, can you please re-check them ?

Thank you !

Vlad S
tagDiv Staff

Hello !

So you want to edit this: https://www.screencast.com/t/FdlqoZwCA ?

body .td-container .td-post-category {
background-color:red!important;
color:blue!important;
}

The code must be inserted here: https://www.screencast.com/t/J1Nxw5s5

Let us know the result !

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately because the normal blocks are older feature you don’t have this feature. We recommend replacing the normal blocks with Flex Blocks.

Thank you !

Vlad S
tagDiv Staff

Hello !

We need to take a look and see what happened there.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Vlad S
tagDiv Staff

Hello !

Please set your memory limit to the recommended size: https://prnt.sc/vfzjes Follow our guide here: https://forum.tagdiv.com/requirements-for-newspaper/ and accomplish all the requirements.

Let us know the result !

Thank you !

Vlad S
tagDiv Staff

Hello !

We need to take a look and see what happened there.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Vlad S
tagDiv Staff

Hello !

I have asked my colleague to re-take a look and he will reply via e-mail !

We are sorry for the inconvenience !

Thank you !

Vlad S
tagDiv Staff

Hello !

I am sorry for misunderstanding your query !

Unfortunately, canceling that animation is not possible in Newspaper Theme at the moment.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please note that at the moment our developers are working on fixing other bugs too. This issue is on the list and our developers will work on it but at the moment there is no ETA on it.

Thank you for your patience !

Vlad S
tagDiv Staff

Hello !

Please note that as mentioned above we cannot call this a theme problem if the problem is available only with a untested plugin. You can contact our custom work team in order to see if they can adapt the plugin for you over a fee: https://tagdiv.com/web-development-services/

Thank you !

Vlad S
tagDiv Staff

Hello !

The responsive version is automatically set if you deactivate the mobile theme plugin.

Thank you !

Vlad S
tagDiv Staff

Hello !

We need to take a look and see what happened there.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Vlad S
tagDiv Staff

Hello !

If you are using only AMP option. The sticky header will automatically work if you have it set on your desktop.

If you are using the mobile theme plugin this option is not possible.

Thank you !

Vlad S
tagDiv Staff

Hello !

We need to take a look and see what happened there.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately at the moment this option is not planned but I have passed this to our developers and they would take a look.

Thank you for your patience !

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