Home User profile
tagDiv Staff
This user did not write anything. So we are just showing here some random text to make the profile page look nice :)
Vlad S
tagDiv Staff

Hello !

I am sorry for the misunderstanding !

You cannot use any type of slider in blocks / grids.

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately this is how linked-in chooses to display your website in AMP Version. As you can see here: https://searchengineland.com/links-amp-content-showing-outside-search-269677 AMP version is lighter version of your theme.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please provide a link to your website and we will take a look.

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately the only filters available are displayed here: https://www.screencast.com/t/otB61NvqKDv You can use the ” Latest ” selection and it will display them from newest to oldest.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you have inserted your youtube API key as you can see here: https://forum.tagdiv.com/youtube-api-key/

Thank you !

Vlad S
tagDiv Staff

Hello !

If you’re seeing only NAVER please make this adjustment in the tagdiv composer plugin:
https://www.screencast.com/t/HGX40TlcJgb
Then hit a save in the theme panel and then revert the code back to original, this will make the social icons appear properly again.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please replace that code with this one: .page-id-6859 .td-main-page-wrap {
padding-top:10px!important;
}

Thank you !

Vlad S
tagDiv Staff

Hello !

Please provide a link to your website in order to inspect.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please add this css for the desktop version: .tdm_block .tdm-row {
margin-top:90px;
}

The code must be inserted here: https://www.screencast.com/t/JyWXe6Cr2DMr

For the mobile logo view, ou will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

1. That is the Revolution slider and can be used as you can see here: https://forum.tagdiv.com/how-to-install-revolution-slider-v5/ Please note that Revolution slider is included in bundle with Newpaper theme and it will work without activating.

2. For the Custom Post Type you have there a test plugin as you can see here: https://forum.tagdiv.com/custom-post-type-support/

3. Those slides are templates for the revolution slider as mentioned above.That patch is an update, that is already installed on your website.

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately this falls under the custom work and it is not covered by the Newspaper Support team. There is no documentation for this unfortunately.

Thank you !

Vlad S
tagDiv Staff

Hello !

I am sorry, please add this code too: .author-box-wrap {
display:none;
}

Thank you !

Vlad S
tagDiv Staff

Hello !

Can you provide a screenshot of how you see the website when going from the app to the website ?

Thank you !

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Vlad S
tagDiv Staff

Hello !

By using the tagDiv Composer you can edit the filters as you can see here: https://www.screencast.com/t/9ZtDiXWP

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately due to youtubes restrictions you will need to update your theme to latest version in order to run the Youtube API as you can see here: https://forum.tagdiv.com/youtube-api-key/

In order to update I recommend following the manual option here: https://forum.tagdiv.com/how-to-update-the-theme-2/

Please do not forget to backup your website first !

Thank you !

Vlad S
tagDiv Staff

Hello !

That needs to be edited in the theme here: https://prnt.sc/vdzpx4 Edit the seconds to become 1 hour and you should be good to go.

Let us know the result !

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately at the moment Custom Post Types do not work with Cloud Library. You can only use them on standard templates.

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Vlad S
tagDiv Staff

Hello !

Please provide a link to your website and let us know where can we find that excerpt and link.

Thank you !

Vlad S
tagDiv Staff

Hello !

I cannot find that image on your website to see what kind of image it is, can you guide me please ?

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Vlad S
tagDiv Staff

Hello !

Can you please let us know what font are we looking for ? Maybe is misdirected.

Thank you !

Viewing 25 posts - 4,426 through 4,450 (of 18,283 total)