Hello !

Please try and reinstall the tagDiv Composer and also make sure to properly clear your cache.

let us know the result !

Thank you !

Hello !

Please note that for this it is recommended a Seo plugin and also most of this is up to google if they want to have your content displayed like that. You can contact SEO Yoast plugin support and see if they offer any option for this but still this is up to Google.

Thank you !

Hello !

Please use this css code: .td_block_template_9 .td-related-title .td-cur-simple-item {
color:orange!important;
}


The code must be inserted here: https://www.screencast.com/t/J1Nxw5s5

Thank you !

Hello !

Please make sure to clear your cache. I have inspected your website and everything seems to be in order at the moment.

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

That H1 can be changed using tagDiv Composer as you can see here: https://www.screencast.com/t/6ETaUVQQ

Let me know the result !

Thank you !

Hello !

The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

You will have to recreate your pages into the Mobile editor or completely disable the mobile theme. The mobile editor will not render shortcodes !

Also you can disable mobile theme on certain pages or posts by following this setting:

Please take a look here: https://forum.tagdiv.com/the-mobile-theme/

Mobile theme plugin can be disabled from Newspaper Plugins as you can see here: https://www.screencast.com/t/LnkZCEVC

Also it looks like you are facing a plugin conflict. Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Hello !

The title background color can be changed using tagDiv Composer as you can see here:https://www.screencast.com/t/lvRKAd3B8Nhq This can be done manually. Unfortunately at the moment there is no global option for this

Let me know the result !

Thank you !

Hello !

Please make sure that you have cleared your cache and also send us a screenshot of your google font settings.

Also you can find more information in our guide here: https://forum.tagdiv.com/font-customization/ ;

Also please provide a link to your website in order to inspect and let us know what font are you using so we can inspect.

Thank you !

Hello !

That can be done from each block as you can see here: https://www.screencast.com/t/UlU8NEYY

Thank you !

Hello !

This most likely is a plugin conflict. Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If this doesn’t work, Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Please note that Newspaper Theme and tagDiv plugins do not offer post editing options. You can only edit the Post Template, not the Post Content.

Thank you !

Hello !

Unfortunately, Advanced Custom Fields plugin is untested with our theme, therefore we can not say if this will work properly or not with our theme. Also most of these plugins can work with standard styles/templates but is very possible to not work with cloud templates.

We are able to offer you a refund if you make a request here: https://themeforest.net/refund_requests/new

We are sorry for the inconvenience !

Thank you !

Hello !

The multipurpose elements offer multiple design options and are a bit more customizable. The extended shortcodes are one way element. This are still customizable but their options are reduced.

Thank you !

Hello !

Unfortunately this option is not possible in Flex Block. You can try however a Column text element, that should work. Simply copy the shortcode and insert it in the text area of the column text as you can see here: https://www.screencast.com/t/UEMEsVKog

Column text is an element from tagDiv Composer.

Thank you !

Hello !

Please check your permalinks here: https://i.imgur.com/sskv4ew.png Let us know the result !

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

I have tested this on our side and unfortunately we have not faced this issue. Also I personally would recommend to you next time if this will not happen to reinstall the plugins just to make sure that everything is fully compatible and works on the latest setups.

Thank you !

Hello !

Please try this css code: .td_block_fancy_text .tdm-fancy-title {
line-height:1;
}

The code must be inserted here: https://www.screencast.com/t/ExHKqdjpF

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

This error happens due to a lot of possible reasons. Check the useful guide from here -> https://www.hostinger.com/tutorials/fix-sorry-you-are-not-allowed-to-access-this-page-wordpress#gref
Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
You can manually activate the Newspaper theme from here: https://www.screencast.com/t/EL4k48Lq

If this is still not working go in Newspaper> System status and replace the url from: -> https://i.imgur.com/WlRnszw.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.

Let me know the results!

Hello !

Please make sure to configure your sticky menu too as you can see here: https://www.youtube.com/watch?v=HXQQygkCCJo

Thank you !

Hello !

Newspaper theme only renders the ads inserted in theme panel or in ad boxes. This is up to the ad provider if their ads will work with geolocation.

Newspaper theme does not offer an option for this.

Thank you !

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !