Hello !
These problems appear when you are using an old theme version and the last version of WordPress, these are not compatible https://i.imgur.com/1fwoN6e.png, one solution that can work is to use jQuery Migrate Helper plugin and the second solution is to make a full back and update the theme to Newspaper v10.3.7 -> https://tagdiv.com/update-newspaper-theme/ also make sure that all theme plugins are enable, if not you’ll have only shortocdes on your website.
Let us know the result !
Thank you!
Hello !
On PRO demos and cloud library templates you will have to edit your content using tagDiv Composer. In order to edit a sidebar please follow our tutorial here: https://www.youtube.com/watch?v=fa7GenCHcBU&t
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Hello !
Yes, In any wordpress setup you have the following:
Post Content ( which is created using Gutenberg or Classic editor usually )
Post Template ( The aesthetics of your post layout. It includes blocks, different styling elements, etc )
You can see here some examples of post templates and how they work here: https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
I hope this was helpful !
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Hello !
Unfortunately this search function is not available in Newspaper theme. You will have to find a 3rd party plugin or do it manually.
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Hello !
Please provide a screenshot of your system status and make sure that it is fully set as you can see in our guide here: https://forum.tagdiv.com/requirements-for-newspaper/ Please note that this is a MUST for the Newspaper Theme to run.
Also if this does not help I would start looking for a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
I would start by reinstalling the tagDiv Composer plugin. This will automatically update it to the latest version. After this you will have to clear your cache.
If this does not work the next step is checking for plugin conflicts, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know if this methods worked on you.
Thank you !
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– A link to this topic in order to identify you
Our team will take a look !
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Hello !
TagDiv Composer is available only to edit Post Templates, not Post Content. For editing posts you can use the default wordpress editor.
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Hello !
Please provide a link to your website and also a screenshot of what error do you see on front end.
Also please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
Hello !
At the moment you can create a section for posts with no featured image as you can see here: https://www.screencast.com/t/SUsfBngfzWW choose that the featured image is hidden and you can customize the rest of the block using tagDiv Composer.
I have passed to our developers to see if they will integrate the option of hiding the posts with no featured image from the blocks.
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Hello !
As you can see here: https://www.screencast.com/t/6tqNyzgVf76W there are multiple options to edit your block to fit your needs.
Let us know the result !
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Hello !
Follow our guide in order to see how to insert inline ads when using Cloud library templates: https://www.youtube.com/watch?v=biTpVVlr8j8
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Hello !
Unfortunately this option is not yet possible in Newspaper Theme.
Thank you for your understanding !
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Please provide a link to your website in order to inspect.
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Hello !
1. As you can see here: https://www.screencast.com/t/WkqOj2R0x2nE in the cloud library you will find only the homepage for the Magazine Pro demo. The optimal image size which we recommend is 800×600 or HD – 1920x1080px.
2. That is a new feature implemented in the Newspaper Theme which allows you to create custom templates like the ones from desktop but custom made for your mobile viewport.
Find out more about it here:https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
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Hello !
Unfortunately this option is not available at the moment in the Newspaper Theme.
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Hello !
This happens due to cache. Please follow our guide and make sure that WP Super Cache has been installed properly: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Let us know the result.
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Hello !
The viewports allow you to see and make small changes when using tagDiv Composer. Mobile templates are a new way to customize your mobile look. It is not related with Mobile theme. It works exactly like the templates for the desktop but they are meant for mobile.
Let us know if you have any questions.
Thank you !
Hello !
Please make sure to remove the tagDiv Plugins. You should be able to upload it using wordpress as you can see in our guide here: https://forum.tagdiv.com/how-to-update-the-theme-2/
Let me know the result !
Thank you !
Hello !
Unfortunately at the moment this option is not available in Newspaper theme.
Thank you for your understanding !
Hello !
Please send us the informations required above and we will take a look ath what the issue might be.
Thank you !
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !