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Vlad S
tagDiv Staff

Hello !

For this we recommend you to use SEO Yoast plugin. SEO Yoast plugin offers this option and it is compatible with Newspaper Theme.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately this option is not available at the moment with Newspaper theme !

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please note that our work schedule is Monday – Friday from 8pm to 5am GMT+2. My colleague will reply to you as soon as possible.

I have also reminded him to take a closer look on your request.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

All the PRO demos are built using tagDiv Composer and also the cloud library templates; in order to change the background color / image you will have to edit all the ROWS as you can see here: https://www.screencast.com/t/QlYxvmdoUxea

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

The top bar on mobile is shown in the Menu. Unfortunately at the moment the top bar is not available on mobile.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
– Provide the adCodes for AMP Ads too.

Our team will take a look !

Thank you !

Vlad S
tagDiv Staff

Hello !

For that please use this code: #wp-admin-bar-our_support_item{
display:none;
}

Thank you !

Vlad S
tagDiv Staff

Hello !

This is how your comment section looks right now: https://www.screencast.com/t/M1uLycGzk Also from what I can see your comment section comes from an external plugin, therefore this modification is not covered by the support team.

Thank you !

Vlad S
tagDiv Staff

Hello !

This is the result from Gutenberg as you can see here: https://www.screencast.com/t/X1Ojh1YW ; https://www.screencast.com/t/LoTxuzxs Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Vlad S
tagDiv Staff

Hello !

The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

You will have to recreate your pages into the Mobile editor or completely disable the mobile theme. The mobile editor will not render shortcodes !

Also you can disable mobile theme on certain pages or posts by following this setting:

Please take a look here: https://forum.tagdiv.com/the-mobile-theme/

Mobile theme plugin can be disabled from Newspaper Plugins as you can see here: https://www.screencast.com/t/LnkZCEVC

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Vlad S
tagDiv Staff

Hello !

You can try to replace it but please note that this is considered custom work which is not covered by the support team.

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately all the options presented by you will require custom work to be made which is not covered by the support team. You can contact our development team here and they can help you over a fee: https://tagdiv.com/web-development-services/

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Vlad S
tagDiv Staff

Hello !

You can use this css code: .td-scroll-up{
Display:none;
}

The code must be inserted here: https://www.screencast.com/t/J1Nxw5s5

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately this option is not available at the moment.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please try the manual update procedure as you can see here: https://forum.tagdiv.com/how-to-update-the-theme-2/

Or deactivate all the extra plugins except tagDiv Ones and re-do the update.

Thank you !

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