Hello !

Unfortunately this option is not available at the moment, also coding is not covered by the support team. For custom work you can contact our team here: https://tagdiv.com/web-development-services/

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Hello !

1. The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

You will have to recreate your pages into the Mobile editor or completely disable the mobile theme. The mobile editor will not render shortcodes !

Also you can disable mobile theme on certain pages or posts by following this setting:

Please take a look here: https://forum.tagdiv.com/the-mobile-theme/

Mobile theme plugin can be disabled from Newspaper Plugins as you can see here: https://www.screencast.com/t/LnkZCEVC

2.The speed of your website depends on how well your site is optimized, if you follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also you can check this similar topic for more solutions: -> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/ -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/

Also if you want our custom services, you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

3. Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

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Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

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Hello !

Please provide a link to your website in order to take a look.

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Hello !

Please provide a link to your website so we can take a look.

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Hello !

Please provide a link to your website so we can take a look.

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That option only hides the element but it doesn’t remove it. You can hide an element from your page / template. That element will be loaded but not displayed.

I hope this was helpful !

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Please provide a link to your website in order to inspect.

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Hello !

1;2 Please make sure that you don’t face any plugin conflicts. Those options should be saved automatically. Deactivate all the plugins except tagDiv Ones and let us know !

3. Yes, but please note that all the templates are Fully editable using tagDiv Composer and all the classes are dynamic so editing css raw would not work.

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Please activate your plugins. That is the reason why the shortcodes are not being rendered.

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Hello !

That is a flex block, you can use and Image box element in order to have the same layout: https://www.screencast.com/t/M8N1HmkM7A

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We recommend you to firstly create a full backup of your website. Your content should not be affected by the instalation of a demo. After installing the demo you will be able to set the filters of the blocks using tagDiv Composer as you can see here: https://www.screencast.com/t/YGATfyrcuuA

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Hello !

You will have to install the required plugins from theme panel – plugins. Make sure that TagDiv Composer plugin is active.

Homepage can be edited from here on frontend: https://www.screencast.com/t/nMsrX9jxka49
And from here on the backend: https://www.screencast.com/t/S3M8DyYz

Cloud library templates can be edited from here: https://www.screencast.com/t/h3q6AT14

This will enable the drag and drop options from tagDiv Composer.

Thank you !

Hello !

The speed of your website depends on how well your site is optimized, if you follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also you can check this similar topic for more solutions: -> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/ -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/

Also if you want our custom services, you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you!

Hello !

We will reply via email !

Thank you !

Hello !

The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

You will have to recreate your pages into the Mobile editor or completely disable the mobile theme. The mobile editor will not render shortcodes !

Also you can disable mobile theme on certain pages or posts by following this setting:

Please take a look here: https://forum.tagdiv.com/the-mobile-theme/

Mobile theme plugin can be disabled from Newspaper Plugins as you can see here: https://www.screencast.com/t/LnkZCEVC

Thank you !

Hello !

Please make sure that your website has all the plugins available.

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Thank you !

Hello !

Can you be more precise of exactly what you want to translate. Please provide a screenshot or url to inspect.

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Thank you !

Hello !

We have inspected your website and everything seems to be in order. Please try and clear your cache, also try and inspect your website from another device.

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Hello !

Please note that Google takes a bit until renders your ads. As you can see now your ads are being rendered: https://www.screencast.com/t/oJyIWRHbv

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Hello !

That play button is only to show users that the post type is a video.

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Hello !

For this you will need to use SEO Yoast Plugin. This options will be provided by this plugin and you are able to see your post featured image.

Thank you !