Hello !

Please provide a link to your website in order to inspect.

Thank you !

Hello !

If you want that cloud templates from your website to no longer be indexed by Google, you need to use Yoast SEO plugin and disable cloud templates from index -> https://i.imgur.com/ApOXLWp.png after that you need to re-index your website on Google (or at list that link).

Thank you for your understanding!

Hello !

As you can see here, the ROW layout that is there has been set to 4. Once that is changed you will be able to insert the flex block there and it will automatically adjust: https://www.screencast.com/t/5jCHudHQu You can see how to edit the ROW in our guide here: https://www.youtube.com/watch?v=fa7GenCHcBU&t=53s

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Hello !

Please provide a link to your website in order to take a look.

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Please note that Newspaper theme does not offer any kind of tables. You will have to use for this a 3rd party plugin or a table generator like this: https://www.tablesgenerator.com/html_tables

Thank you !

Hello !

You can do some changes on mobile theme. Please go into Theme Panel – Mobile Theme and you will be able to see that you can edit Theme fonts / Theme Colors.

At the moment there are no plans to add more customizing options to the Newspaper mobile theme.

Thank you !

Hello !

The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

You will have to recreate your pages into the Mobile editor or completely disable the mobile theme. The mobile editor will not render shortcodes !

Also you can disable mobile theme on certain pages or posts by following this setting:

Please take a look here: https://forum.tagdiv.com/the-mobile-theme/

Mobile theme plugin can be disabled from Newspaper Plugins as you can see here: https://www.screencast.com/t/LnkZCEVC

Thank you !

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

If you ask for a refund, after the refund is approved the license will be suspended.

We are able to offer you a refund if you make a request here: https://themeforest.net/refund_requests/new

We are sorry for the inconvenience !

Thank you !

Hello !

The code to Hide a component must be added in theme panel, if you want to unhide it simply remove the code.

Please provide an accurate example of what you are looking to achieve. Maybe this is easier by simply removing the element using tagDiv composer.

Thank you !

Hello !

Please make sure that your instagram is properly connected in Theme panel – Footer – instagram.

Thank you !

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Unfortunately at the moment there is no ETA on this new options.

Thank you !

Hello !

Please provide a link to your website and be a bit more specific in what you want to achieve so we can take a look.

Thank you !

Hello !

For the background color you can use this code: .td-menu-mob-open-menu #td-mobile-nav {
background-color:red;
}

The codes must be inserted here: https://www.screencast.com/t/fyP7TBVPWvhQ

For the counter please follow this topic: https://forum.tagdiv.com/topic/social-counter-55/

Thank you !

Hello !

The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

You will have to recreate your pages into the Mobile editor or completely disable the mobile theme. The mobile editor will not render shortcodes !

Also you can disable mobile theme on certain pages or posts by following this setting:

Please take a look here: https://forum.tagdiv.com/the-mobile-theme/

Mobile theme plugin can be disabled from Newspaper Plugins as you can see here: https://www.screencast.com/t/LnkZCEVC

Thank you !

Hello !

At the moment your website is unavailable. Please check your website and let us know when it will be running !

Thank you !

Hello !

What do you mean by custom url ?

That option is only to link a page on that element.

Thank you !

Hello !

You can use the column text element in order to render shortcodes or use HTML codes.

Simply copy the shortcode and insert it in the text area of the column text as you can see here: https://www.screencast.com/t/UEMEsVKog

Column text is an element from tagDiv Composer.

Thank you !

Hello !

The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

You will have to recreate your pages into the Mobile editor or completely disable the mobile theme. The mobile editor will not render shortcodes !

Also you can disable mobile theme on certain pages or posts by following this setting:

Please take a look here: https://forum.tagdiv.com/the-mobile-theme/

Mobile theme plugin can be disabled from Newspaper Plugins as you can see here: https://www.screencast.com/t/LnkZCEVC

Thank you !

Hello !

Can you provide an example of what you are looking to achieve ?

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Thank you !

Hello !

Please provide a link to your website in order to inspect.

Thank you !

Hello !

Please follow our guide for more information here: https://www.youtube.com/watch?v=fa7GenCHcBU&t=53s

Thank you !