Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

No, in order to have a featured video please add the url of your video here: https://www.screencast.com/t/PRuiKLNcfQ

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Hello !

No, in order to have a featured video please add the url of your video here: https://www.screencast.com/t/PRuiKLNcfQ

Thank you !

Hello !

Please take a look at our guide here: https://forum.tagdiv.com/design-post-pages-using-default-templates/ and also this topic regarding the same matter: https://forum.tagdiv.com/topic/how-to-create-a-custom-single-template/

Thank you !

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

That option comes from YOAST Premium, Newspaper theme does not have any options in this matter. You will have to contact Yoast for this or look at some redirect external plugins.

Thank you !

Hello !

Please make sure that you have the latest version of Newspaper Theme 10.3.5. Older versions do not have it.

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Hello !

All the color options can be found in Theme panel – Mobile Theme – Theme Colors.

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Hello !

All the color options can be found in Theme panel – Mobile Theme – Theme Colors.

Thank you !

Hello !

That may be achieved by using only 1 flex block as you can see here: https://www.screencast.com/t/xUIEJ34Hgs8

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Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Thank you !

Hello !

At the moment Newspaper Theme comment section does not have a upload file option.

Thank you !

Hello !

For this you will have to contact wordpress support for this to let you know exactly.

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Thank you !

Hello !

The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

You will have to recreate your pages into the Mobile editor or completely disable the mobile theme. The mobile editor will not render shortcodes !

Also you can disable mobile theme on certain pages or posts by following this setting:

Please take a look here: https://forum.tagdiv.com/the-mobile-theme/

Mobile theme plugin can be disabled from Newspaper Plugins as you can see here: https://www.screencast.com/t/LnkZCEVC

Thank you !

Hello !

You will have to select the row that is assigned here: https://www.screencast.com/t/dctpOeuplEi

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Hello !

Are you talking about this pop-up ? https://www.screencast.com/t/r6UNvPzw8

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Hello !

Our developers have updated the quick fix. By using this code everything should be flawless: https://pastebin.com/V0MFr0F3

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Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Thank you !

Hello !

Unfortunately this option is not available yet in Newspaper Theme.

Thank you!

Hello !

Please note that Mobile Theme has its own options in Theme panel as you can see here: https://www.screencast.com/t/bsO2uRFd8Y9f

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Thank you !

Hello !

You can achieve this by inserting your code in theme files as you can see here: https://prnt.sc/trnyk4 And also, make sure that your code is correct: <meta name=”theme-color” content=”#222222″>

Thank you !

Hello !

This is not a general issue, it appears so but it isn’t. Please contact us and our team will help you !

Thank you !