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Vlad S
tagDiv Staff

Hello !

Please make sure that you have removed all the text from here and also that the SHOW IMAGE option is enabled: https://www.screencast.com/t/5Ia6JYxwHJQ4

Thank you !

Vlad S
tagDiv Staff

Hello !

Please provide a link to your website in order to inspect.

Thank you !

Vlad S
tagDiv Staff

Hello !

I am not sure I fully understand what exactly you mean.

You have bought the theme twice?

In that case you can use one activation code on one website and the other on other website.

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately this option is not available at the moment with Newspaper Theme.

Thank you !

Vlad S
tagDiv Staff

Hello !

By inspecting your website using tagDiv Composer you cant take a look. From what i can see that seems to be a separator: https://www.screencast.com/t/H6y6F2SM

Thank you !

Vlad S
tagDiv Staff

Hello !

By using tagDiv Composer you can edit your buttons as you can see here: https://www.screencast.com/t/b1nioKDu

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Please note that due to high number of requests the response time can be delayed up to 48hrs.

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately the Newspaper Theme Newsletter works only with the presented 3 providers. For other providers you will have to use a 3rd party plugin.

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately Newspaper Theme does not have pre-defined templates but you can build your custom pages using tagDiv Composer and the shortcodes from woocommerce: https://docs.woocommerce.com/document/woocommerce-shortcodes/

You can use the column text element in order to render shortcodes or use HTML codes.

Simply copy the shortcode and insert it in the text area of the column text as you can see here: https://www.screencast.com/t/UEMEsVKog

Column text is an element from tagDiv Composer.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please provide a link to your website in order to inspect.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please note that this option comes from wordpress and not from Newspaper Theme. The date and time must be translated from wordpress.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Please note that due to high number of requests the response time can be delayed up to 48hrs.

Thank you !

Vlad S
tagDiv Staff

Hello !

Look into your Cloud library templates and you will be able to see the header you are using.

Thank you !

Vlad S
tagDiv Staff

Hello !

We are sorry for the confusion created. Some of this options have to be built like this options in the menu as you can see here: https://i.imgur.com/s4z5VUX.png ; https://i.imgur.com/1vf49E4.jpg

Use this code: Cloud Library<span class="td-menu-badge">NEW</span>

And for this: https://i.imgur.com/PwLfNiT.png use this code: Cloud Library<span class="td-menu-badge">1024+ Elements</span><span class="td-menu-subtitle">One click Pre-made, fully customizable templates, sections, and elements</span><span class="td-menu-border"></span>

And also this: https://i.imgur.com/gHIXCfW.png with this code: Sections<span class="td-menu-badge td-menu-badge-right">195</span>

Please note that all of them are static. You will have to manually adjust them if you want to edit any of them.

I hope this was helpful !

Thank you !

Vlad S
tagDiv Staff

Hello !

We are able to offer you a refund if you make a request here: https://themeforest.net/refund_requests/new

We are sorry for the inconvenience !

Thank you !

Vlad S
tagDiv Staff

Hello !

For those you will have to deactivate them from Theme Panel – Post Settings – Sharing.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please take a look at our video guide here: https://www.youtube.com/watch?v=HXQQygkCCJo&t=2s

Thank you !

Vlad S
tagDiv Staff

Hello !

As you can see here your content is being displayed: https://www.screencast.com/t/XZUbCbzJcjN

Thank you !

Vlad S
tagDiv Staff

Hello !

For mobile social sharing you will have to go into Theme Panel – Social Sharing – Social Networks.

Remove the # on the elements you don’t want to have displayed inside Social Networks.

Unfortunately submenus will not be able to be open all the time.

Login can be removed from Theme Panel – Header – Login / Sign In option.

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately this option is not available at the moment.

Thank you !

Vlad S
tagDiv Staff

Hello !

You will have to install the proper theme content as you can see in our guide here: https://forum.tagdiv.com/install-via-wordpress/

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

You can do this only by using a custom footer from the Cloud library. Please note that footers can only be edited from tagDiv composer – Website manager as you can see here: https://www.screencast.com/t/pTwilvrMsBp

Thank you !

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