Hello !
Once you set your post type to be Audio you can download the podcast template from cloud library: https://i.imgur.com/L4l8D0z.png
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Hello !
For that you will have to go into: Theme panel – Mobile Theme – Theme fonts. and there you will have all the options available.
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Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
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Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Please note that due to high number of requests the response time can be delayed up to 48hrs.
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Hello !
You can create your own footer using tagDiv Composer. Find out more about it here: https://forum.tagdiv.com/footer-templates/
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Hello !
Unfortunately this request is not covered by the support team. Also you will have to see what the app is searching for in order to remove.
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Hello !
By using tagDiv Composer, you can remove the shadow from bottom header from here -> https://i.imgur.com/fGaamSZ.png
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Hello !
You can edit your header using tagDiv composer as you can see here: https://www.youtube.com/watch?v=HXQQygkCCJo&t=2s and you can adjust it from the CSS tab.
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Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Please note that due to high number of requests the response time can be delayed up to 48hrs.
Thank you !
Hello !
I have passed your suggestion to our development team and they will take a look. Unfortunately I cannot say for sure when or if this will be available.
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Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
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Hello !
Please make sure that you follow our guide correctly as you can see here: https://forum.tagdiv.com/using-other-ads-non-adsense-ads/
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Hello !
The latest articles option and related posts come from WordPress not from Newspaper Theme. You can disable it from here as you can see: https://www.screencast.com/t/uzXRgXTiHlH
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Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
You can create your own footer using tagDiv Composer. Find out more about it here: https://forum.tagdiv.com/footer-templates/
Thank you !
Hello !
No, please make sure that you have cleared your cache and also make sure that you haven’t faced any plugin conflicts.
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Hello !
Unfortunately at the moment custom post types are not supported by the Cloud library templates. Our team is working on this feature but until now there is no ETA on this.
Thank you !
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Unfortunately this option is not available at the moment.
Thank you !
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Unfortunately that option is not possible at the moment.
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Hello !
Please let us know exactly what steps do you take in achieving this.
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Hello !
Please make sure that you have cleared your cache: https://www.screencast.com/t/OQHYqqZz4RGD
As you can see the date is showing up everywhere.
Thank you !
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Please note that due to high number of requests the response time can be delayed up to 48hrs.
Thank you !
Hello !
We request them because in most cases the first test we do is deactivate plugins which in 95% of the cases the customers don’t turn them off completely or at all.
In case of something failing we want to have full control to restore everything as soon as possible because nobody wants to have the website crashed and wait for our e-mail, then e-mail the host, then e-mail back and so on.
If you have privacy issues you can use g-Mail confidential mode that keeps your data safe.
Thank you !