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We will reply via e-mail.

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Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

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Do you want to insert some images ? You can do that either by using the column text element ( which will render any HTML code you put there or any image ). Or you can browse through our list of image options as you can see here: https://www.screencast.com/t/3FwtwgLWvl

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Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Please note that due to high number of requests the response time can be delayed up to 48hrs.

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You can change that margin to negative, try -10 for example and the ticker will go higher. You can play with those values on any element so you can arrange your website.

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Please note that this is a procedure that we do not encourage our customers to do, therefore it is not covered by the support team.

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Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Please note that due to high number of requests the response time can be delayed up to 48hrs.

Thank you !

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Please make sure that you have completed all the requirements as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ and also that you have followed all the instalation steps: https://forum.tagdiv.com/install-via-wordpress/

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The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

You will have to recreate your pages into the Mobile editor or completely disable the mobile theme. The mobile editor will not render shortcodes !

Also you can disable mobile theme on certain pages or posts by following this setting:

Please take a look here: https://forum.tagdiv.com/the-mobile-theme/

Mobile theme plugin can be disabled from Newspaper Plugins as you can see here: https://www.screencast.com/t/LnkZCEVC

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Please make sure that you are uploding your image full size as you can see it here: https://www.screencast.com/t/Oxue274e

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Please use this css code: .td-crumb-container {
min-height: 90px;
{

The code must be inserted here: https://www.screencast.com/t/J1Nxw5s5

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Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Please note that due to high number of requests the response time can be delayed up to 48hrs.

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You mean this ad: https://www.screencast.com/t/RQjjRG2del ?

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Unfortunately without access to your website in order to inspect all the possibilities we cannot help you with much information that may be needed.

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Please make sure that your AMP plugin is up to date and also check for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

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By using tagDiv Composer please make sure that your ROW is fully stretched: https://www.screencast.com/t/KQAvOc3SfNAj And also that your layout is as you can see here: https://www.screencast.com/t/pTFVQj4B8UZX

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You can achieve this if you are using a Cloud library post template and add the ad as you can see in our example here: https://www.youtube.com/watch?v=biTpVVlr8j8

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Unfortunately at the moment you cannot have 2 post loops on one page / post.

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In order for this to work you have to copy loop-single and single file. So you will have loop-single1 and single1.

Let us know the results.

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Unfortunately this option is not available at the moment in Newspaper Theme.

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We have inspected your website and everything seems to be in order on our side, please make sure that you cleared your cache.

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Yes, if your code is correct you can insert it in here: https://www.screencast.com/t/Yt0fB9XG

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Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Please note that due to high number of requests the response time can be delayed up to 48hrs.

Thank you !

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If you’re not using cloud library templates all the color options available are found in Theme Panel – Theme Colors.

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Then we recommend you to use a Cloud library template in order to be able to fully edit it using tagDiv Composer. Follow our guide here: https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/

Thank you !