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Vlad S
tagDiv Staff

Hello !

You will have to make sure that you have set your text colors properly from Theme Panel – Theme Colors.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

The speed of your website depends on how well your site is optimized, if you follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also you can check this similar topic for more solutions: -> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/ -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/

Also if you want our custom services, you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you!

Vlad S
tagDiv Staff

Hello !

Yes, WooCommerce is a tested plugin which works with Newspaper Theme. We suggest our users to use Woocommerce shortcodes as you can see here: https://docs.woocommerce.com/document/woocommerce-shortcodes/

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

I am not sure that I understand your question. The ads can be controlled only from theme panel or tagDiv composer (depending on their type) but if you have inserted an ad through theme panel you can edit it only from there.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately not using Mobile theme will enable the responsive website. There is no workaround for this at the moment.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you have cleared your cache. As you can see here: https://www.screencast.com/t/YV2wJvJpGw this is how your page looks on our side.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please note that at the moment Leaky Paywall plugin has not been tested with Newspaper Theme therefore unfortunately it is not covered by the support team.

Thank you for your understanding !

Vlad S
tagDiv Staff

Hello !

Please follow our guide here in order to learn how to place ads: https://forum.tagdiv.com/ads-adsense-overview/

Thank you !

Vlad S
tagDiv Staff

Hello !

For this you will have to get in touch with our custom work team and let them know exactly what you’re looking to achieve in order to receive a proper quotation: https://tagdiv.com/web-development-services/

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately there is no workaround on this. Maybe try and disable the tagdiv composer while you use the thrive and reactivate the composer.

Thank you !

Vlad S
tagDiv Staff

Hello !

You will have to replace all the blocks that no longer render. We recommend you using a PRO Demo or replacing all the blocks that you use with Flex Blocks. Those are the 2 options that you have in order to deactivate the standard pack.

Also you will have to use Cloud library templates for all the features available, post template, category template, etc.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Vlad S
tagDiv Staff

Hello !

Please provide a link to your website in order to inspect.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Vlad S
tagDiv Staff

Hello !

It appears that you are using the responsive version not the mobile theme. For this you can disable the background images from Theme Panel – Background – Mobile Menu / Search Background: https://www.screencast.com/t/pCzPxrDqD

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Vlad S
tagDiv Staff
Vlad S
tagDiv Staff

Hello !

In order to adjust page width you have to select every row of your page using the tagDiv Composer and then set the stretch mode you want like here : https://www.screencast.com/t/BkWwdHh6

In order to make the post page full width you will have to add a single post template and then edit it. Check more about how to have single post template here: https://tagdiv.com/customize-articles-with-single-post-templates/ And for the header you can do it here: https://www.screencast.com/t/xf56tQN0.

These are the ways you can increase your page width from theme options. Anything above this will require custom code.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you have removed all the header content as you can see here: https://www.screencast.com/t/hHRa8Lx6B ; https://www.screencast.com/t/q6XAekJUcP

And for mobile please provide a link to your website in order to inspect.

Thank you !

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