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Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Please note that due to high number of requests the response time can be delayed up to 48hrs.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please use this CSS code in order to remove it: .td-module-comments a {
display: none;
}

The code must be inserted here: https://www.screencast.com/t/J1Nxw5s5

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please provide a link to your website in order to inspect.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Please note that due to high number of requests the response time can be delayed up to 48hrs.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please note that Newspaper Theme does not offer this option. For this you will have to use a 3rd party plugin. Unfortunately I cannot recommend any for this because we have not tested any in this matter. You will have to test and see which one fits you the best.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please provide a link to your website in order to inspect.

Thank you !

Vlad S
tagDiv Staff

Hello !

Where exactly you want to use the API key ?

Thank you !

Vlad S
tagDiv Staff

Hello !

The speed of your website depends on how well your site is optimized, if you follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also you can check this similar topic for more solutions: -> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/ -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/

Also if you want our custom services, you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you!

Vlad S
tagDiv Staff

Hello !

Please take a look at our guide here: https://forum.tagdiv.com/footer-templates/ You can choose from a variety of templates.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you have cleared your cache. For cache we recommend you using WP Super Cache as you can see here: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thank you !

Vlad S
tagDiv Staff

Hello !

You will have to use html code for image link as you can see here: https://www.youtube.com/watch?v=biTpVVlr8j8

Thank you !

Vlad S
tagDiv Staff

Hello !

The ads.txt file must be uploaded into your cpanel. You will have to contact your host for this.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately for pages there is no option. You will have to do your pages manually.

Thank you !

Vlad S
tagDiv Staff

Hello !

We are able to offer you a refund if you make a request here: https://themeforest.net/refund_requests/new

We are sorry for the inconvenience !

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you have inserted the youtube APi as you can see here: https://forum.tagdiv.com/youtube-api-key/

Thank you !

Vlad S
tagDiv Staff

Hello !

You mean this footer: https://www.screencast.com/t/r9zDUrBaQvCM ?

Thank you !

Vlad S
tagDiv Staff

Hello !

That can be found when you’re uploading your logo / favicon as you can see here: https://www.screencast.com/t/GFELbwCq

Thank you !

Vlad S
tagDiv Staff

Hello !

1. Unfortunately not. The filter applies to the entire block.

2. Please provide a screenshot of where you want to add it.

3. Whatsapp will not be shown on desktop.

6. You will have to set your ROW’s sidebar. Because at the moment your sidebar is assigned to the content row: https://www.screencast.com/t/19eH6lHTG

7. That you will have to get from a 3rd party plugin. Newspaper Theme does not offer this option

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

Due to instagram privacy policy which now has changed again you can only link one instagram account.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

You will have to recreate your pages into the Mobile editor or completely disable the mobile theme. The mobile editor will not render shortcodes !

Also you can disable mobile theme on certain pages or posts by following this setting:

Please take a look here: https://forum.tagdiv.com/the-mobile-theme/

Mobile theme plugin can be disabled from Newspaper Plugins as you can see here: https://www.screencast.com/t/LnkZCEVC

Thank you !

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