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Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

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Please note that this is a custom work request that is not covered by the support team:https://forum.tagdiv.com/newspaper-theme-support/

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Yes, you can use SG Optimizer, It is not necessary.

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Your footer at the moment is this: https://www.screencast.com/t/M9oppzgFnh In order to import and edit one I suggest you to use the website manager as you can see here: https://www.screencast.com/t/5VkiUmHQvF Select the footer and scroll to the bottom of your page.

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Simply right click on the Row and you will be able to remove it: https://www.screencast.com/t/ozyQ9NTnsl

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Simply right click on the Row and you will be able to remove it: https://www.screencast.com/t/ozyQ9NTnsl

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We recommend you to use full HD images ( 1920x1080px) or 800x600px.

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That can be achieved by editing the ROW using tagDiv Composer as you can see here: https://www.screencast.com/t/dnPt6rOG3C

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For the logos to be changed please follow our tutorial here: https://www.youtube.com/watch?v=HXQQygkCCJo

Please provide a link to your website so we can have a look at that donate button.

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Hi,

If you want to add the licence key to the current account you can do it using our guide from here -> http://prntscr.com/q2ojz8 -> https://tagdiv.com/how-to-activate-the-newspaper-theme/

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Please provide a link to your website in order to inspect.

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The latest articles option and related posts come from WordPress not from Newspaper Theme. You can disable it from here as you can see: https://www.screencast.com/t/uzXRgXTiHlH

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We suggest you to install a footer template from the Cloud Library.
Footer can be edited by opening your website manager as you can see here: https://www.screencast.com/t/5VkiUmHQvF Select the footer and scroll to the bottom of your page.

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Please provide a link to your website in order to see what can be done.

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Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

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Only the Editor and Administrator can edit Cloud Templates, Everyone else will see them but they can’t make any changes to it.

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The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

You will have to recreate your pages into the Mobile editor or completely disable the mobile theme. The mobile editor will not render shortcodes !

Also you can disable mobile theme on certain pages or posts by following this setting:

Please take a look here: https://forum.tagdiv.com/the-mobile-theme/

Mobile theme plugin can be disabled from Newspaper Plugins as you can see here: https://www.screencast.com/t/LnkZCEVC

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If that option is not available then you should be able to deactivate them from here: https://www.screencast.com/t/IgnvjvS1nx

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Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

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If your mobile theme plugin is enabled your site will render mobile theme.

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

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A cache plugin purges all the cache your website adds, no matter if you have mobile theme / responsive or any kind of theme. We highly suggest to our users to have 1 caching plugin all the time.

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

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Hello !

The speed of your website depends on how well your site is optimized, if you follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also you can check this similar topic for more solutions: -> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/ -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/

Also if you want our custom services, you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

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Hello !

I have passed your topic to our developers in order to take a look and we will see what they come back with.

Thank you for your understanding !

Hello !

That option can be disabled from Theme Panel – Post settings – Sharing, scroll down to pinterest: https://www.screencast.com/t/Yvqjp37K

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Hello !

Please provide a link to your website in order to inspect.

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