Hello !

Since one is deactivated it means that it has no effect over your website, you can remove that one without worries.

Thank you !

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

We recommend to our users to use WP Super Cache as you can see here: https://forum.tagdiv.com/cache-plugin-install-and-configure/

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Hello !

Unfortunately this option is not available at the moment.

Thank you for your understanding !

Hello !

Please follow our video tutorial in order to see how to change the logo on all the viewports: https://www.youtube.com/watch?v=HXQQygkCCJo

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Hello !

The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

You will have to recreate your pages into the Mobile editor or completely disable the mobile theme. The mobile editor will not render shortcodes !

Also you can disable mobile theme on certain pages or posts by following this setting:

Please take a look here: https://forum.tagdiv.com/the-mobile-theme/

Mobile theme plugin can be disabled from Newspaper Plugins as you can see here: https://www.screencast.com/t/LnkZCEVC

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Hello !

We are able to offer you a refund if you make a request here: https://themeforest.net/refund_requests/new

We are sorry for the inconvenience !

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Please provide a screenshot of your filter setting that you have set on the block.

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Hello !

Unfortunately this option is not available with Newspaper Theme.

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Hello !

For this you will have to use the SEO Yoast plugin.

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Hello !

The Newspaper Theme weather widget only renders the api from the providers. Unfortunately this option is not available.

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Hello !

Unfortunately Newspaper Theme does not have this option. For this you will have to use a 3rd party plugin.

Thank you !

Hello !

The Newspaper Theme is 100% Functional. We suggest to all of our customers to read carefully all our documentation before starting to work with it. We agree that this theme is not as easy to work with but that is because there are a lot of features.

For the footer problem. Footer can be edited by opening your website manager as you can see here: https://www.screencast.com/t/5VkiUmHQvF Select the footer and scroll to the bottom of your page.

The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

You will have to recreate your pages into the Mobile editor or completely disable the mobile theme. The mobile editor will not render shortcodes !

Also you can disable mobile theme on certain pages or posts by following this setting:

Please take a look here: https://forum.tagdiv.com/the-mobile-theme/

Mobile theme plugin can be disabled from Newspaper Plugins as you can see here: https://www.screencast.com/t/LnkZCEVC

Hello !

Please provide a screenshot of what arrows you see in tagDiv Composer.

Thank you !

Hello !

Please make sure to clear your cache. As you can see here your menu looks ok on our side: https://www.screencast.com/t/S3tV9PBTl

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Unfortunately this option is not available with Newspaper Theme at the moment. For custom work you can contact our team here: https://tagdiv.com/web-development-services/

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Please note that using another page builder ( like Thrive ) will cause conflicts with Newspaper Theme layouts. Also Thrive is not a supported plugin therefore unfortunately is not covered by the support team.

Thank you !

Hello !

We are able to offer you a refund if you make a request here: https://themeforest.net/refund_requests/new

We are sorry for the inconvenience !

Thank you !

Hello !

I am not sure that I fully understand your question, can you provide a screenshot of what you want to achieve ?

Thank you !

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

1. For this you will have to make sure that your filters are set properly as you can see here: https://www.screencast.com/t/RRYITmrG3NL0 this can be achieved using tagDiv Composer.

2. By using flex blocks on your sidebar you can change the size of the thumbnails as you can see here: https://www.screencast.com/t/0XtMkqrDOFc7

3. Since whatsapp is a mobile app the share icon will not be present on desktop.

4. Yes, please make sure you follow our guide here: https://forum.tagdiv.com/page-menu/

5. On posts I suggest to use Cloud Library Templates that are fully editable with tagDiv Composer. If you are already using one you can simply remove the element you want as you can see here, simply right click on the element and you can remove it: https://www.screencast.com/t/h5iPdf6K5BsA

6. Please make sure that your social counter is set properly as you can see here: https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/

7. You can use the column text element in order to render shortcodes or use HTML codes.

Simply copy the shortcode and insert it in the text area of the column text as you can see here: https://www.screencast.com/t/UEMEsVKog

Column text is an element from tagDiv Composer.

Thank you !