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Vlad S
tagDiv Staff

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure this is not a plugin conflict, this is not a common issue. Also I personally recommend you to lot your host know about this and ask them to recover one of your backups.

Also make sure that your website security is properly set.

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately at the moment this option is not possible with Newspaper Theme.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Vlad S
tagDiv Staff
Hi - reply

Hello !

I have replied here: https://forum.tagdiv.com/topic/help-full-with-gossip-pro/

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately this option is not available at the moment.

Thank you !

Vlad S
tagDiv Staff

Hello !

That is the menu, you can edit the menu from Dashboard – Appearances – Menus: -https://www.wpupgrader.com/wordpress/change-menu-navigation-settings/

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately this is possible only on Flex Blocks, as you can see here: https://www.screencast.com/t/RLOg5PGI

Thank you !

Vlad S
tagDiv Staff

Hello !

In order to make the site full width you have to select every row of your page using the tagDiv Composer and then set the stretch mode you want like here : https://www.screencast.com/t/BkWwdHh6

In order to make the post page full width you will have to add a single post template and then edit it. Check more about how to have single post template here: https://tagdiv.com/customize-articles-with-single-post-templates/ And for the header you can do it here: https://www.screencast.com/t/xf56tQN0.

These are the ways you can increase your page width from theme options. Anything above this will require custom code.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you have cleared your cache. As you can see here the images do work: https://www.screencast.com/t/kZ31hJZrU .

Thank you !

Vlad S
tagDiv Staff

Hello !

We are able to offer you a refund if you make a request here: https://themeforest.net/refund_requests/new

We are sorry for the inconvenience !

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Vlad S
tagDiv Staff

Hello !

You will have to edit the blocks using tagDiv Composer and simply select the block and remove the informations that you don’t need: https://www.screencast.com/t/j6wPdVYcKpj

Thank you !

Vlad S
tagDiv Staff

Hello !

Please note that ZENO FONT RESIZER is not a tested plugin therefore unfortunately it is not covered by the support team.

Thank you !

Vlad S
tagDiv Staff

Hello !

In Theme Panel – Ads you can see all the places available.

For more custom positioning you will have to use a Cloud library template for posts. Follow our tutorial for more: https://www.youtube.com/watch?v=biTpVVlr8j8&t=3s

Thank you !

Vlad S
tagDiv Staff

Hello !

At the moment you are restricted to the only one available. I have passed a suggestion to our developers in order to add more options for this too but I cannot say for sure when or if this will be implemented.

Thank you !

Vlad S
tagDiv Staff

Hello !

That plugin has not been tested with Newspaper Theme. You can try and see if it will work as you want to.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please note that Memberpress plugin has not been tested using tagDiv Composer and Newspaper Theme therefore it is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/

Thank you for your understanding !

Vlad S
tagDiv Staff

Hello !

Please make sure you have cleared your cache. I just tried this on my end and everything seems to be working fine.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please post a screenshot of what you are seeing where Calin showed you.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Vlad S
tagDiv Staff

Hello !

The speed of your website depends on how well your site is optimized, if you follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also you can check this similar topic for more solutions: -> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/ -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/

Also if you want our custom services, you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you!

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