Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
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Hello !
Please make sure this is not a plugin conflict, this is not a common issue. Also I personally recommend you to lot your host know about this and ask them to recover one of your backups.
Also make sure that your website security is properly set.
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Hello !
Unfortunately at the moment this option is not possible with Newspaper Theme.
Thank you !
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
Hello !
I have replied here: https://forum.tagdiv.com/topic/help-full-with-gossip-pro/
Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2
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Hello !
Unfortunately this option is not available at the moment.
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Hello !
Unfortunately this is possible only on Flex Blocks, as you can see here: https://www.screencast.com/t/RLOg5PGI
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Hello !
In order to make the site full width you have to select every row of your page using the tagDiv Composer and then set the stretch mode you want like here : https://www.screencast.com/t/BkWwdHh6
In order to make the post page full width you will have to add a single post template and then edit it. Check more about how to have single post template here: https://tagdiv.com/customize-articles-with-single-post-templates/ And for the header you can do it here: https://www.screencast.com/t/xf56tQN0.
These are the ways you can increase your page width from theme options. Anything above this will require custom code.
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Hello !
Please make sure that you have cleared your cache. As you can see here the images do work: https://www.screencast.com/t/kZ31hJZrU .
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Hello !
We are able to offer you a refund if you make a request here: https://themeforest.net/refund_requests/new
We are sorry for the inconvenience !
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Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
Hello !
You will have to edit the blocks using tagDiv Composer and simply select the block and remove the informations that you don’t need: https://www.screencast.com/t/j6wPdVYcKpj
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Hello !
Please note that ZENO FONT RESIZER is not a tested plugin therefore unfortunately it is not covered by the support team.
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Hello !
In Theme Panel – Ads you can see all the places available.
For more custom positioning you will have to use a Cloud library template for posts. Follow our tutorial for more: https://www.youtube.com/watch?v=biTpVVlr8j8&t=3s
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Hello !
At the moment you are restricted to the only one available. I have passed a suggestion to our developers in order to add more options for this too but I cannot say for sure when or if this will be implemented.
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Hello !
That plugin has not been tested with Newspaper Theme. You can try and see if it will work as you want to.
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Hello !
Please note that Memberpress plugin has not been tested using tagDiv Composer and Newspaper Theme therefore it is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
Thank you for your understanding !
Hello !
Please make sure you have cleared your cache. I just tried this on my end and everything seems to be working fine.
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Hello !
Please post a screenshot of what you are seeing where Calin showed you.
Thank you !
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
Hello !
The speed of your website depends on how well your site is optimized, if you follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also you can check this similar topic for more solutions: -> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/ -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
Also if you want our custom services, you can contact our custom work team here: https://tagdiv.com/premium-customization-services/
Thank you!