Hello !

Please note that Newspaper Theme’s developers have not tested the RPB Chessboard Plugin and untested plugins are not covered by the support team.

Thank you !

Hello !

In Theme Panel you can only set Cloud Library templates. You cannot set pages.

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

1. This option is not available at the moment with Newspaper Theme.

2. That option is possible when using Cloud Library post templates: https://www.youtube.com/watch?v=I1R3j1QYod0 And you can activate or deactivate the infintie scroll from here: https://tagdiv.com/infinite-loading-for-single-posts/

3. That is wordpress feature. You can create your menus in any way you want. Also you can create pages like a page for your latest posts where you can add blocks using tagDiv Composer and set the filters: https://www.screencast.com/t/6lySBzRlB3

Hello !

Please provide a link to your website in order to inspect.

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Hello !

By editing the header template using tagDiv Composer you will be able to add the search function for desktop: https://www.screencast.com/t/DXRla6nNO

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Hello !

I have passed your request to our developers and they will take a look at this.

Thank you for your understanding !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

This option is required for the Newspaper Theme to run properly. At the moment there are no reports of this being an issue to any of our users.

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Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

It looks like you are using Mobile theme.

The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

You will have to recreate your pages into the Mobile editor or completely disable the mobile theme. The mobile editor will not render shortcodes !

Also you can disable mobile theme on certain pages or posts by following this setting:

Please take a look here: https://forum.tagdiv.com/the-mobile-theme/

Mobile theme plugin can be disabled from Newspaper Plugins as you can see here: https://www.screencast.com/t/LnkZCEVC

Thank you !

Hello !

You can take a look at our demos here: https://demo.tagdiv.com/newspaper If you still haven’t figured it out please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Unfortunately that cannot be changed in Newspaper Theme.

Thank you !

Hello !

The speed of your website depends on how well your site is optimized, if you follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also you can check this similar topic for more solutions: -> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/ -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/

Also if you want our custom services, you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you!

Hello !

The speed of your website depends on how well your site is optimized, if you follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also you can check this similar topic for more solutions: -> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/ -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/

Also if you want our custom services, you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you!

Hello !

I mean this screenshot sent by you: https://www.screencast.com/t/iJl4N7O4J Unfortunately we cannot see the issue.

Thank you !

Hello !

1. This unfortunately cannot be achieved.

2. If you use the website manager you can select the no footer option on the page that you are.

I hope this was more helpful !

THank you !

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Please add the code in here so it will only work on desktop view: https://www.screencast.com/t/yCgaPt2gzV

Thank you !

Hello !

I have tested on our side and everything seems to be working fine without the plugins you mention. So you should be good to go.

Thank you !

Hello !

Please make sure to add the new category into the menu too as you can see here: https://www.screencast.com/t/eGzQwRNfE

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Please note that Not newspaper Theme releases the API keys, Newspaper Theme only renders them. For more information follow our guide here: https://forum.tagdiv.com/weather-widget/

Thank you !

Hello !

We have inspected your website and at the moment everything seems to be looking ok.

If this happens again please take 1-2 screenshots so we know what to look for and see what the problem is.

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the Support team is not 24/7 available. Please note that we answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !